CC desktop application (windows) shows the latest versions of the CC apps for installation. How should I do?

I was CC member since the beginning; About 6 months ago the desktop app CC on my main desktop PC stopped showing the latest versions of most of the applications (for example, Photoshop, Illustrator, etc., didn't show that the version "CS") and stopped giving me alerts of updates. It still works fine on my (much lower spec) laptop.

I tried various fixes (for example to remove the file from opm.db to ' AppData/Local/adobe/OODB) but it has not solved the problem. I had a work around (download files to install from the Adobe website and use the function 'check updates' applications).

With the recent update and the release of versions "(2014)", these works no longer function wrapper. The application of CC desktop always, shows of most of today's applications, and trying to download applications from the site Web Adobe sends me to the CC desktop application, which then isn't, download the new application.

I foolishly thought that a completely clean install might help, so I uninstalled all my Adobe apps, ran the 'clean' app, & tried... more things have gone from bad to worse, because I can't even older versions (pre-'2014 ') to download to install desktop applications.

My immediate problem is not to have a working version of Photoshop on my main PC - version "CS" is put at my disposal through the application of office of CC, but not the 'CC' or ' CC (2014) ' versions.

The specifications of the PC are superior to the minimum specification for the 'CC' apps, so I don't think that's the problem.

-Win 7 Pro SP 1, 64 - bit

-Intel i7 - 3770K (3.5 Ghz quad core)

-16 GB OF RAM

-650 GB of free disk space

-etc.

Welcomed any ideas on how to solve it; I'm at my wits end...

Ian

Just had a very productive discussion with the support team, which was quickly diagnosed and solved the problem. The application of CC desktop was running in compatibility mode 'Vista' for some weird reason; changed that out & it now works as expected.

Many thanks to Adobe support team to solve my problem!

Ian

Tags: Adobe

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