CC in Photoshop displays a screen asking serial number. How can I fix it?

We purshased a signature of the CC in Photoshop and I have the trial version. Now when I try to open Photoshop and make sure to sign in with my Adobe ID, appears a screen asking for the serial number. I m not finding the number series or any other solution to this. Please, it s urgent! I have tons of work to do

Hi Ana,

Take a look at this document and see if it helps:

Creative Cloud applications ask for serial number

Kind regards

Steve

Tags: Photoshop

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