Cc of Photoshop does not work.
It has been 5 days without PS on my creative cloud account. LR has started working again. What is happening with my CC account?
Hello
Please provide some details as if you get an error message when you use photoshop or you are not able to install it. Your operating system, version, etc.
Tags: Adobe
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Photoshop does not work properly
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Here's a video: https://S3.amazonaws.com/f.CL.LY/items/3h3a0y0u2c252r011Y2W/ice_video_20160609-142015.MP4
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Hi Cynthiaw13595995,
We will be happy to help you, but before that, there are a few information such as:
What version of Adobe Photoshop, you bought?
What is the exact error message/code if you found one?
What operating system you are using the version?
Until then, please visit the links below:
The activation and deactivation of Adobe problems
"Activation limit reached" or "connection error impossible ' with Adobe applications
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My photoshop does not work, its saying that my subscription was suspended and I need to connect to the internet when I'm logged in my deck works great
Please download creative cloud from the following link: Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial
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You can uninstall creative cloud, CC of Photoshop and other Adobe programs you want to remove "Programs and features" in the Panel
Execution of other http://download.macromedia.com/SupportTools/Cleaner/win/AdobeCreativeCloudCleanerTool.exe
Then reinstall Creative cloud link below
Download Adobe Creative cloud apps | Free trial of Adobe CC
Register and download the programs you need
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Problem event name: APPCRASH
Application name: Photoshop.exe
Application version: 16.0.0.88
Application timestamp: 55681d 39
The default module name: StackHash_76b2
The default module version: 0.0.0.0
The default module timestamp: 00000000
Exception code: c0000005
Exception offset: 0000000000000006
The system version: 6.1.7601.2.1.0.768.3
Locale identifier: 3084
Information extra No. 1: 76 b 2
Information extra No. 2: 76b2e5a7b24373bbe6f47563f13e47b1
Information extra No. 3: 51ff
Information extra No. 4: 51ff68a42cf4d2164e10e22e1f794f34
Hi Oscar,.
Please see the thread below:
You can also check: 2015 release of Photoshop CC: FAQ
Kind regards
Sheena
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http://helpx.Adobe.com/Photoshop/KB/troubleshoot-fonts-Photoshop-CS5.html
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Dear Dominick,
El Capitan is problematic, I am a long time user that is all Adobe and Mac stuff, belive me you are not alone, now, it's what you need to do, call Adobe 1 - 800.833.6687. hope you have iCloud account (it will make it easy) asked them about your concern and call 1800 Apple applecare, before to make calls make sure that you have a good explanation for them and try to take note, they may ask you to share the screen with you make their license they can probably will fix your problem.
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You obviously have an older operating system or your hardware does not meet the minimum requirements to run CC 2015.
Nancy O.
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Photoshop 7 is old and no longer supported by Adobe. It is a program that uses low-level access to Windows functions. These functions can be changed at anytime by Windows updates. Programs that depend on them and are not supported by their manufacturers may stop working after Windows updates.
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Move on to the Discussion of Photoshop
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If you try to install CC, then you don't have or need a serial number.
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From there, you can download applications and much more.
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For your Photoshop problems, this community of users can be useful.
Provide relevant information to get faster answers
More information you provide about your situation, the better equipped with other community members will answer. Consider including the following in your question:
- Product number and the version of Adobe
- Operating system and version number
- The full text of all error messages
- What you were doing when the problem occurred
- Screenshots of the problem
- Computer hardware, such as CPU; GPU; amount of RAM; etc.
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