CC of Photoshop will not update. Have tried several things.

I know it keeps coming back, but so far I couldn't get Photoshop update since CC was installed in August. First of all, it was a brand new computer with no bloatware when CC was first installed on it.

Here is a list of the relevant information and things that I tried to solve the problem.

Photoshop CC 2014 - Windows 7 Professional 64 bit - SP1

Does not update for latest versions... stuck on 2014.0 - all other CC applications I have installed update without problem

-Tried to update through the creative cloud App & Adobe Application Manager (from inside of Photoshop) - all two failed with the error Code: U44M1I210

-Tried to uninstall and reinstall ("successful Installation, but not a patch")

-Reinstalled Adobe Application Manager (this unregistered all the CC apps that have been installed so they do not appear in the app CC anymore - had to reinstall the)

-Renamed "C:\Users\mediapc\AppData\Local\Adobe\AAMUpdater\1.0" so MAO would not find it, restarted windows, run the CC App with administrator privileges and tried again... still did not work

-J' tried extracting the setup.zip, but he gave a few errors so I skipped those parts. After that I tried to launch the "AdobePatchInstaller.exe". He ran, but the update failed with 'Adobe Photoshop 2014.2.2 - failed installation. "Error code: U44M2P7.

- Tried Adobe PCD, backup, rename folders of playlists in "C:\Program Files (x 86) \Common", then tried to update again... It also does not work. (https://forums.adobe.com/thread/1315768)

-Tried to rename the OOBE folder in "C:\Program Files (x 86) \Common" (http://feedback.photoshop.com/photoshop_family/topics/cannot_update_photoshop_cc_to_14_1_1), but which kept the MAO to work, so I've restored it.

-Tried to disable AVG AntiVirus and update after that remove previously downloaded patch reboot PC - "update failed - impossible to extract the downloaded files. Press Retry to download again. (U44M1I210)

-Tried to run "C:\Program Files (x 86) \Common ' as an administrator

-Tried Solution 1 & 3 of http://helpx.Adobe.com/Creative-Suite/KB/error-u44m1i210-installing-updates-CCM.html

-Log file contains:

11/12/14 14:59:37:169 | [INFO] | | OOBE. OF | | | | 6736. Call code custom action for the pre-installation for payload Adobe Photoshop CC 2014 Core_15.2.2_AdobePhotoshop15 - Core_x64 15.2.2.0 {2A9B35EE-8C49-4C54-9F02-593B255534C7}

11/12/14 14:59:37:169 | [INFO] | | OOBE. OF | | | | 6736. : TIMER: [operation payload: {2A9B35EE-8C49-4C54-9F02-593B255534C7}]

11/12/14 14:59:37:172 | [INFO] | | OOBE. OF | | | | 6804 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

11/12/14 14:59:37:172 | [INFO] | | OOBE. OF | | | | 6804 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

11/12/14 14:59:37:175 | [INFO] | | OOBE. OF | | | | 6804 | Useful load Adobe Photoshop CC 2014 Core_15.2.2_AdobePhotoshop15 - Core_x64 15.2.2.0 {2A9B35EE-8C49-4C54-9F02-593B255534C7}: component path C:\Program Files (x 86) ARKEngine \Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources

11/12/14 14:59:37:198 | [FATAL] | | OOBE. OF | | | | 6804 | DS003: Installation Package may be corrupt. Download the installer again and try again. (Impossible to extract "C:\Users\mediapc\AppData\Local\Adobe\AAMUpdater\1.0\Install\AdobePhotoshopCC2014-15.0\15.2.2\setup\payloads\AdobePhotoshop15-Core_x64-041214075334\Assets1_1.zip" to "C:\Program Files (x 86) \Common {2A9B35EE-8C49-4C54-9F02-593B255534C7}".) Error: Error 2 the system cannot find the file specified.)

11/12/14 14:59:37:272 | [INFO] | | OOBE. OF | | | | 6736. * = * = * = * = * = * = * = * = * = * = * = * = * = * = * = * Operation completes. Statut : 2 = * = * = * = * = * = * = * = * = * = * = * = * = *

11/12/14 14:59:37:272 | [INFO] | | OOBE. OF | | | | 6736. : TIMER END: [operation payload: {2A9B35EE-8C49-4C54-9F02-593B255534C7}] took 102,515 milliseconds (0,102515 seconds)

and

11/12/14 14:59:42:742 | [INFO] | | OOBE. OF | | | | 6736.

11/12/14 14:59:42:742 | [INFO] | | OOBE. OF | | | | 6736. -Payload: Adobe Photoshop CC 2014 Core_15.2.2_AdobePhotoshop15 - Core_x64 15.2.2.0 {2A9B35EE-8C49-4C54-9F02-593B255534C7}.

11/12/14 14:59:42:742 | [INFO] | | OOBE. OF | | | | 6736. FATAL: DS003: installation package is possibly corrupt. Download the installer again and try again. (Impossible to extract "C:\Users\mediapc\AppData\Local\Adobe\AAMUpdater\1.0\Install\AdobePhotoshopCC2014-15.0\15.2.2\setup\payloads\AdobePhotoshop15-Core_x64-041214075334\Assets1_1.zip" to "C:\Program Files (x 86) \Common {2A9B35EE-8C49-4C54-9F02-593B255534C7}".) Error: Error 2 the system cannot find the file specified.)

11/12/14 14:59:42:742 | [INFO] | | OOBE. OF | | | | 6736.

-Copied "C:\Users\mediapc\AppData\Local\Adobe\AAMUpdater\1.0\Install\AdobePhotoshopCC2014-15.0\15.2.2\setup.zip" on the desktop. unzipped (has two files that failed to extract, so I clicked 'Skip'). copied the folder unpacked on the original location, ran the AdobePatchInstaller.exe and (of course) the update failed with error Code: U44M2P7

-Solution 2 of http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html is boring, because it is "Download the update of the Adobe.com site" and I can't find an update for Photoshop CC - I found the download page (Adobe - Photoshop: for Windows), but it designates the updates app CC CC page and clicking Download on the app page CC simply opens the desktop CC application.

A few other links I am aware of what I've found useful:

https://helpx.Adobe.com/creative-cloud/help/install-apps.html

https://helpx.Adobe.com/Creative-Suite/KB/error-u44m1p7-installing-updates-CCM.html

A chat session where an agent can remotely look inside your computer can help

Cloud creative support chat (all creative cloud customer service problems)

http://helpx.Adobe.com/x-productkb/global/service-CCM.html

Tags: Adobe

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