Hi well I fight with hp for about 3 days on this so maybe someone here can help me. I have a bunch of updates that will not update how to fix the problem

When I run a health check on hp I have a full page of items that will not update some goes for updates of windows. but he said that the hp site may be down, or I can't connect. but I called hp and fought with them for 3 days and I'm tired of fighting with them, I have 4 children that I can't afford to pay for something from someone maybe able to help for free.

Hi Jbarizona,
Thank you for visiting Microsoft windows Vista answers Forum.
A. what operating system you use?

Method 1: make sure that the necessary services are available and running
For Windows Vista, follow the steps below:
To ensure that the necessary services are available and running, as follows:
1. Click Start, type services.msc in the search text box, and then click services.msc in the list programs. If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
2. double-click on Background Intelligent Transfer Service.
3. If the start State lists Stopped, click Start, and then click OK.
4. double-click on Windows Update.
5. If the start State lists Stopped, click Start, and then click OK.
6. double-click on my computer.
7. If the start State lists Stopped, click Start, and then click OK.
8. close the Services window and try to install the updates again.
Note: If the Background Intelligent Transfer Service does not appear in the list of Services, click the following link to view the article on the Microsoft web site and download the update:
http://support.Microsoft.com/?scid=http%3A%2f%2fsupport.Microsoft.com%2fkb%2f939159%20%2fen-us
Method 2: Download and install the Windows Update Agent
1. download and install the latest Windows Update agent. Click on the link below to view the corresponding article on the Microsoft web site:
  http://support.Microsoft.com/kb/949104/en-us
2. once the Windows Update agent is installed, try to install the updates again.

Thank you and best regards,
Vijay - Microsoft technical support.
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Tags: Windows

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