CD/dvd drive and windows update/installer will not work
Because I'm not on the computer, I am referring to I should be as concise and precise as possible here. The system is Windows Vista service pack 2.
I'm trying to re format the computer of a friend. Something I've done often in the past. I did two recovery disks when the computer was new, but cannot do recognize the cd/dvd or any other, internal or external drive that I tried. error code 39 is cited in all cases.
In addition, he said there are three updates to install when I boot on the system to start before these updates are installed only. In fact the windows installer has stopped working. I went into Device Manager and not only it shows conflicts for hard drives, but for multiple NICs also: twelve 6-4 adapters and five ISATAP adapters also Microsoft. I've uninstalled and restarted for all adapters reinstall with the same conflicts. In addition the machine will not be closed correctly in normal mode and I get a blue screen with a message of memory dump. I'm afraid to format the c drive, until I have a way to reinstall the system via a disk drive. Can someone help me please?
I tried it in safe mode and it stops at least normally but as soon as I restart with networking all the problems are back.
Hello
I also suggest you go through the steps in the article and check if that helps.
Hope that the information was helpful and let us know if you need more assistance. We will be happy to help you.
Tags: Windows
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Hello
Your question I know that some of these methods is not available now, however, all
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Black screen problems are extremely difficult to repair and all patch is usually on a base hit or miss.
That there is no information on a black screen as it is on a blue screen just adds to the
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http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1
Here's another fix
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http://www.Vistax64.com/tutorials/76905-System-Restore-how.htmlYou can create a recovery disc or use someone even version (making the system restore it)
must be bootable).How to create a Vista recovery disk
http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html------------------------------------------------
These require the correct Vista discs since you can not start safe mode.
Try the Startup Repair tool-
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http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html---------------------------------------------------------------------------
Another method that works sometimes: at the command prompt, type of Vista startup disk:
(a line type or copy and paste one line at a time and hit enter - enter a bracket)
or "BOLD")c:
cd\
CD c:\Windows\System32\winevt (there is a space between cd and C :)
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I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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