All my .exe files have been removed. as well as system32\rundll32.exe... How can they be retrieved when no file opens and the system restore will not work.

Original title:. Nothing works.

All my .exe files have been removed. as well as system32\rundll32.exe... How can they be retrieved when no file opens and the system restore will not work. I can't install a fixit program or run anything at all.

Safe mode?

Looks like you have a virus/trojan/worm infection pretty good...

Actually, even if you get executables run again - you can be (read as "will be") better off the coast of a new facility.  Wipe and install media with your product key and other serial numbers and installation for other products media you own and restore your last recognized reliable backup for your files.

Tags: Windows

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    Hi FriendFriend,

    1. did you of recent changes on the computer?

    2. do you have security software installed on the computer?

    3. you receive an error message when running the system restore?

    I suggest that you put the computer in a clean boot state, and then try to clean boot.

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    See the link below to learn more about how to clean boot.

    How to configure Windows XP to start in a "clean boot" State

    http://support.Microsoft.com/kb/310353

    Reset the computer to start as usual

    When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

    (a) click Start, type msconfig in the search box and press ENTER.

    (b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

    (c) under the general tab, click the Normal startup option, and then click OK.

    (d) when you are prompted to restart the computer, click on restart.

    If the previous step fails, then view the event logs to examine the system restore service errors.

    (a) click Start, click run, type eventvwr.msc/s in the Open box, and then press ENTER.

    (b) click on the category System .

    (c) click the Source tab to sort by name, and then look for "sr" or "srservice." Double-click each of these services and then evaluate the event description for any indication of the cause of the problem.

    Steps of troubleshooting for problems when you try to use the System Restore tool in Windows XP

    http://support.Microsoft.com/kb/302796

    Procedure to view and manage event logs in Event Viewer in Windows XP

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    Hello

     
    1. you receive an error message when running the system restore?
    2. which antivirus app do you use?
    3. what happened when you try to uninstall the program?

    4, are service packs installed on your computer?
     
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    Method 2:
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    Original title: I lost the office and all programs-system restore won't work

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    ========

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    ---------------------------------------------------------

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    Problems with sound and audio or no sound - a Mr Fixit
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    http://support.Microsoft.com/kb/973446

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    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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