change the com port assigned to the fax and scan

I used fax and scanning for once.  I had to move my external modem to a different port.

I don't know how to change the windows fax and scan com port manually.

the wizard does NOT start, I guess because the fax is installed and worked until I had to change the number of COM port...  I need to change the number of pot with hundreds of research, it seems that no one knows how to change manually the Compote in windows fax and scan, unless they use the wizard.

my assistant does not start. I guess I'm 'old school' I don't need an Assistant, I need to manually change the fax uses com port.

:-), it's frustrating because help said only: click "fax" in the lower left corner, and they all assume the installation wizard starts and everything will be fine. :-(

the wizard does not start. :-(

I am desperate to get my fax work and need to know how to set the correct port number in a system that is installed and running, such as the wizard never starts.

for anyone who goes out at the end of questions and ideas, I have a fax application stand alone who is working with the new port setting. It's just not a good app for my needs

Please?

Thank you

John

Post proposed by the moderator of the appropriate forum category

Hi John,.

You can follow the steps below to change the COM port for a modem:

1. search the Device Manager.

2 look for the Modem device, right-click on it, and then click Properties.

  • If the change settings button is present, you must click on it to make changes to the appliance. If the user account control dialog box appears, confirm that the displayed action corresponds to what you want, and then click continue.
  • If the change settings button is not present, the modem does not support the ability to change the modem settings. Refer to the documentation provided by the vendor of your modem.

3. on the Advanced tab, click Advanced port settings.

  • If this option is not displayed, the modem does not support the ability to change the assigned COM port. Refer to the documentation provided by the vendor of your modem.

If the same persists, we suggest that you post your query in Microsoft TechNet so that their support team will provide you in-depth assistance.

Kind regards.

Tags: Windows

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