Chat is open 24/7 but closed now?  I want to attach a file to my question

Wow!  No possibility to attach a file in the community forum.  This is useless.

and Adobe to break his SLA in having not chat open 24/7

Hello

There is the possibility to post a screenshot of your thread in the forums.

Please see that the specified item was not found.

Hope that helps!

You can contact customer service for the chat option.

* Be sure to stay connected with your Adobe ID before accessing the link above *.

Kind regards

Sheena

Tags: Adobe

Similar Questions

  • upgraded to pse 14 but I don't want to lose structure files or metadata within the PES 11

    I am considering upgrading from PSE11 to PSE14.  I intend to buy the normal via Amazon rather than the upgrade version because the full version is cheaper.  However, I don't want to lose my folder/file and metadata structure (for those photos where I forgot to save the metadata in the files - I don't know what are those who are).  What is the best way to replace the PES 11 with PSE14 without doing any damage or loss of information, please?

    sweepling wrote:

    I am considering upgrading from PSE11 to PSE14.  I intend to buy the normal via Amazon rather than the upgrade version because the full version is cheaper.  However, I don't want to lose my folder/file and metadata structure (for those photos where I forgot to save the metadata in the files - I don't know what are those who are).  What is the best way to replace the PES 11 with PSE14 without doing any damage or loss of information, please?

    Nothing special to do.

    If you install PSE14 on the same computer, your file/folder structure cannot be changed at all: the catalogues contain no files, only links to their location.

    In the installation process, you will be asked to 'convert' the current catalog of version 11 to 14. A new catalog will be created with the same name as before, with all kept, tags, captions, etc.

    You don't need to write metadata in files: version 11 catalogs information is preserved.

    Two different situations:

    -you install PSE14 in another computer: use the backup/restore process: https://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catalog-photoshop.html

    -Old catalogues are no longer available, only the photo files: then you re-import your files, and Yes, if you did not write metadata to the files, you cannot recover them. Even if you wrote them, you can retrieve tags, notes, notes and legends, but no batteries, sets of version or creations.

    Note: If you don't know which files are missing "written metadata", you can select all and run this command again. Just need some patience.

  • Copy the files from the flash drive on the hard drive but I don't want to copy the files I already have.

    I have Windows XP.  I have a flash drive with many files that I have on my second hard drive.  I just it copies the files that I have on the hard drive and I don't want to have to sit and answer 'yes' or 'no' question about the replacement of files each time that it recognizes a file duplicate. How do I do that?

    When you see this double prompt or not, are there not a checkbox that says something like "Always do this for all files" or something in that sense?
     
    You can manually copy the files. Here is the CTRL key while you click the files you want and then just drag them to the location on the HARD drive.
  • Firefox does not open, but is rather the error message "Unable to read the configuration file." He has worked in the past, but not now.

    Firefox does not open, but is rather the error message "Unable to read the configuration file." He has worked in the past, but not now.

    I REINSTALL 10 TIMES SO DON'T TELL ME THAT!
    I'm piss because I need firefox work again, so I can finish my reseaching in 5 days.


  • HELP PLEASE! My operating system is xp, SP3. I have a half finished email to complete & send, but I can't re - open my Outlook. I get a message that a "DIALOG" box is open & must first be closed and "BEEP"

    Please see title above.  This computer is really crazy.   Unable to open my Outlook.  Said dialog boxes open and must be closed before I open Outlook, but I can not find something open.  I even tried restarting the comptr.  PLEASE HELP ASAP!  Thank you.

    Rich

    This dialog box means there is an open window (somewhere maybe under your enlarged window) which must be closed before you can reopen outlook.

    If there is no visible window I open the Task Manager and check there.  If there is not, you may lose any changes and restart to clear the error.

  • my epson dx4050 will not work or open I use wind 7 now, but it does not work pls help

    my epson dx4050 will not work or open I use wind 7 now, but it does not work pls help

    Because your message was clearly not your comments on the web site of MIcrosft responses, I have he left the comment forum in the forum 'Hardware and drivers' Windows 7.

    When you say it "will not open', do you mean physically or you want to tell the printer object in the printers and devices folder does not open when you double-click it?

    Have you tried to delete the printer and add it again?

    He has already worked?  If so, have you changed between yesterday and today?  The device is supposed to be compatible with Windows 7 and should not need a separate driver, but if you have Windows 7 32 - bit, you can try using the driver on the Epson website.
    http://eSupport.Epson-Europe.com/FileDetails.aspx?LNG=en-GB&data=lkuCfcvA9cw77whFcRdwis4JOQH9mtNd&ID=324678

    How do you connect to the Stylus DX4050?  It is USB, wired network or wireless network?  The documentation says it is USB, but I connected USB printers to the network, then maybe you have as well.

    The more details you provide on your printer and your system, the better people can help you.

  • My Illustrator open with lots of? I delited it and do not wanter reinstall, but right now I can download my instal 270 MB file and there only fonts inside. How can I reinstal my Illustrator CS6?

    My Illustrator open with lots of? I delited it and do not wanter reinstall, but right now I can download my instal 270 MB file and there only fonts inside. How can I reinstal my Illustrator CS6?

    You can download CS 6 apps at the bottom of the link:

    https://helpx.Adobe.com/x-productkb/policy-pricing/CS6-product-downloads.html

    Make sure you download exact product, if you had purchased Creative Suite which includes Illustrator, you must download the full Suite.

    Or if you had bought Illustrator CS 6 alone, just download Illustrator configuration files.

  • I've been using Illustrator but I opened the files would go to the bottom of the page as so dirty. I check my drivers and then uninstalled the program who intend to reinstall, but now it is said that the files are already installed.

    I've been using Illustrator but I opened the files would go to the bottom of the page as so dirty. I check my drivers and then uninstalled the program who intend to reinstall, but now it is said that the files are already installed.

    No one can tell you anything without the proper system or other technical details info. If you have installation problems, start by running the cleanup tool:

    The Adobe Creative Cloud Cleaner tool allows to solve installation problems

    Mylenium

  • When I select recently bookmarked it works ok, but when I select unsorted bookmarks it opens a window not closing cycles for a long time.and I want to close the window manually and not automatically

    When I use the selection recently marked with a bookmark in bookmarks, it works very well and load the page quickly and opens another window. but when I go to unsorted bookmarks and double-click on the desired bookmark it loads very slowly and cycles for a long time. If I go to the firefox icon in the Launcher on natty 11.04 with unity it shows two open windows. I click on the unsorted Bookmarks window and manually stop and it works well and unordered finishes, loading the bookmark page I was trying to see. Why the unsorted Bookmarks window closes on its own? Is there a setting I can do close automatically. It really slows down the loading of the page, I tried to see. well thank you for any help or advice.

    Create a new profile as a test to see if your profile is the source of the problems.

    See basic troubleshooting: make a new profile:

    There may be extensions and plugins installed by default in a new profile, so check that in "tools > Modules > Extensions & Plugins" in case there are still problems.

    If this new profile works then you can transfer files from the old profile to the new profile (be careful not to copy corrupted files)

    See:

  • Tabs for opening scheduled for launch. Now showing all the "new tabs".

    Launched Firefox, all tabs now just have the title of 'New tab' and a page of Board with nothing in the address bar.
    They appear in the closed tab history, there is no page to return to the tab, they are just empty, as if I had opened just one, but without the screen of the tile.

    Anyone has an idea on how to get back them?

    You can try to get the tabs you had open during the last update (using one that has date/time code in the file extension). This article lists the different methods to do this: https://support.mozilla.org/questions/1021522#answer-633104

  • I can't scroll through sites that I connect. something happened in mozilla firefox. It allows to work when I am connected to a Web page, but not now. all I can do is

    I can't scroll through sites that I connect. something happened in Firefox Mozilla. He used to work when I am connected to a Web page, but not now. all I can do is to manipulate the page through links on the page. No sidebar to scroll or the other. It works fine in Explorer, so I know it's a problem with Firefox, also can scroll etc on pages like MSN, Yahoo, etc., but does not not using Firefox, when I connect to one Web site other than the one which is also a search engine, what happened? can you help me?

    You get a pop-up window or dialog style without menu or the toolbar either? In this case:

    38 of Firefox has a little problem with this combination of circumstances:

    (1) turned off tabbed browsing
    (2) viewing a page in a private window
    (3) you click on a link encoded with target = "_blank", which launches the link in a new window

    The new window opens without menus, toolbar, scroll bars, etc.

    Work on this bug is in progress, but I don't know if the fix will be available in the coming weeks. These are the known workarounds so you can continue using windows browsing private - one of them will work around the bug:

    (1) use tabbed browsing (there is a checkbox in Options > general > "Open new windows in a new tab instead");

    (2) shift + click the links to open in a new window with standard features. or

    (3) change a bunch of hidden settings as explained below - it will not you make changes to the way you use Firefox, but sometimes you need to enlarge some small pop-up windows that have been sized for a window with no toolbar displayed.

    # 3, here are the steps:

    (A) in a new tab, type or paste Subject: config in the address bar and press ENTER. Click on the button promising to be careful.

    (B) in the search above the list box, type or paste feat and make a pause so that the list is filtered

    (C) for each preference that begins with dom.disable_window_open_feature. , if it is not 'true', double-click it to true.

    You may find that you prefer this anyway, given that sites can band is more these pop-up windows features.

    Who is relevant or do you have a different question?

  • I select save files, but when I close the browser and open it again, he was always ask me where to save files.

    I select save files, but when I close the browser and open it again, he was always ask me where to save files. Whenever I closed and re-opened my browser it goes back to ask me where to save files.
    Help, please

    Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).

    • Do NOT click on the reset button on the startup window Mode without failure.

    If you do not keep the changes after a reboot or have problems with preferences, see:

    If you like Advanced SystemCare software that could restore some files from older versions to protect files against the changes and then check their settings or uninstall this software.

  • Firefox 4 doesn't let me keep my bookmarks in the sidebar. Can I open them there but as soon as I click somewhere else, they disappear.

    Firefox 4 doesn't let me keep my bookmarks in the sidebar. Can I open them there but as soon as I click somewhere else, they disappear. On previous versions of Firefox I could view my folders of bookmarks on the left side of my screen and just leave them there, to access saved bookmarks when I needed to. Now with FF4, I can open a vertical column of my bookmark folders by clicking on bookmarks in the navigation bar, but it will not stay there; If I click elsewhere that they disappear. I could put a bar of bookmarks on my screen, but it takes more vertical space. I have a lot of horizontal space that is unused. How can I return to the display of bookmarks in previous versions?

    {Ctrl + B} opens and closes the bookmarks bar, which will remain open until you close yourself - even when you actually close Firefox, it should reopen the next time to launch Firefox without having to do anything.

  • I can longer open attached pdf files. I am able to preview the files, but they are too small for me to read.

    * Original title: attachments

    Help, please.

    I did something wrong (AGAIN!)

    I had no problem with access to attachments to my e-mails, but a problem occurred just.

    I can longer open attached pdf files.  I am able to preview the files, but they are too small for me to read.  When I click to open all the I get now is a kind of icon (in Microsoft Office Picture Manager) with which I can't do anything.

    It seems I should have arranged for Picture Manager automatically opens attachments to emails, but when this happens, I'm stuck as what I try, I can't do pdf files appear as they did.

    The help file does not really help.

    I hope it is something simple, even an old fool like me can do with your expert (and, I hope. friendly) help.

    My fingers are crossed.

    My apologies if I offended Protocol - this is my first venture.regards

    Octogenarian John

    PS My usual guru (aka grandson James) has acquired his first girlfriend, is not so disinclined to waste time me tutoring on the PC

    Create a file association.

    1. download and save the attachment to the office.
    2. right click on the saved file.
    3. Select: Open with on the shortcut menu.
    4. click on: choose [default] program.
    5. Select: (Whatever you have installed a PDF reader).
    6. check: always use the selected program to open this type of file.
    7. click on OK.

    This should allow you to open these attachments directly from email address now.

  • I have intalled IGI2.but so now I am trying to install I cannot find it in Control Panel.

    I installed it (IGI2) but I don't know whether it was installed correctly.
    now, I want to install another it file after deleting all files, IGI2. I deleted these files after seeing that there are no IGI2 file in Control Panel. At the time of the installation of another file error message is ' detected previous Installation. Please uninstall that first. "Please help me I can't find anything to solve.

    Hello

    Thank you for your ad in the Microsoft community

    Make sure it is there any icon near taskbar just out that
    If there is not need 1st remove IGI file icon in the program file
    Either ensure that the background process IGI is running or not
    checked go to the Task Manager and go to process seem igi and click on end process

    STEP-2
    go to open REGISTRY
    Win + R and write regedit.exe and press enter
    After that, you'll simply HKEY-LOCAL_MACHINE... Double-click on the file and go to the software
    find IGI, after get it right click on the folder and delete and do the same thing in
    Hkey_current_user also
    Restart the computer
    Try again

Maybe you are looking for

  • Cannot display iMovie after update

    I can import the photos, adjust the clip, crop, add music, and read in the upper left corner of the screen section.  But the upper-left corner of the page is black and the slide does not open, nor the film opens here.  I tried to save as a .m4v and r

  • Error-10001 occurred at DIO Port Config

    This error started to appear on several machines with a (version 5, Win98) .vi older we would still like to use (and do not have to re - write).  We have tried to reinstall LabView (versions 6 and 7) and NiDaq - including legacy download.  We try now

  • Spectrum x 360 L0q51ua #aba: SSD upgrade for spectrum x 360

    Hello I was just wondering if its possible to upgrade the ssd of this ultrabook? I looked online for some asnwers but couldn't find one, so I decided to ask here.

  • No sound from speaker, but sound does not return when the headphones are connected

    I have an Acer ASpire V3 - 572GWhen I unplugged my headphones don't switch on my speakers. When I reconnected my headphone the sound returned ony through the headphones. Things Ive triedChecked in the playback devices to see if the speakers have been

  • improvement for SSD HARD drive Asus1215B how to use W preloaded &

    How to reinstall W7 preinstalled on my Asus1215B after upgrading the HARD drive to SSD There is a code on tha back of the computer... How to install W7 and later upgrade to W10? Thank you for your comments.