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• I have a new iMac and used the disk to install version 6 of photoshop, but I have upgraded to version 12, but its installed version6. How can I get version 12? I tried to uninstall, but it does not ask the serial number version 12. Thank you

  I have a new iMac and used the disk to install version 6 of photoshop, but I have upgraded to version 12, but its version 6. How can I get version 12? I tried to uninstall, but it does not ask the serial number version 12. Thank you

  If you want version 12, then you don't need to install version 6, you must install version 12.  If you are really talking about Photoshop Elements, not Photoshop, then the link below, you should get to the download.

  PES 10, 11, 12, 13, 14 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

• of the line, I'm not thing, thank you, Im so sick of it

  Why my laptop go to be perfect to slow down. Basic and yet not.  All my tubes videos stop playing in the middle of them, audio II deleted and reinstalled but it's like I hace a 286 or something, Imdesperate here, a month of that whole thoughts at all, the top RAM 6 mg of the line or warning. HELP thank you

  You can perform the maintenance of some software on your system. I recommend the use of CCleaner, Defraggler, Malwarebytes and explain in section 12 of my Guide to reinstall Windows:

  http://philipyip.WordPress.com/Dell-community-forums/

  As you mentioned YouTube in particular can I ask what browser do you use?

  If Internet Explorer make sure you update to Internet Explorer 10: http://windows.microsoft.com/en-GB/internet-explorer/downloads/ie-10/worldwide-languages and ensure that you have the latest version of Adobe Flash player (and Reader):

  http://get.Adobe.com/flashplayer/

  http://get.Adobe.com/UK/reader/

  I would not be things in option such as McAfee, toolbar Google and Chrome install unless you want.

  If you use the control of Google Chrome to see if you have the latest version, Flash player be native. You can install Adblock for Chrome: https://chrome.google.com/webstore/detail/adblock/gighmmpiobklfepjocnamgkkbiglidom?hl=en

  If you use Firefox ensures you have the latest version or Firefox and Flash Player and Reader:

  http://www.Mozilla.org/en-us/

  http://get.Adobe.com/flashplayer/

  http://get.Adobe.com/UK/reader/

  I would not be things in option such as McAfee, toolbar Google and Chrome install unless you want.

• Hi, I use Adobe Photoshop Lightroom output CC Camera Raw 9.5 2015.5. I am now with Nikon D4s shooting but the lightroom does not read the RAW format. Why? Is it possible to import the RAW files in lightroom? Thank you for your help

  Hi, I use Adobe Photoshop Lightroom output CC Camera Raw 9.5 2015.5. I am now with Nikon D4s shooting but the lightroom does not read the RAW format. Why? Is it possible to import the RAW files in lightroom? Thank you for your help

  I'm not an apple person.  I read on a few different forums that apple has changed what is called 'writing' in a recent update to apple.  You may need to find an Apple expert to show you how to make sure you are allowed to write to files or locations on your computer.

• Is there a file management utility availabe for transfer files from Iphone to PC using the USB connection or wifi? Thank you

  Is there a file management utility availabe for transfer (image) files from Iphone to PC using the USB connection or wifi? Thank you

  You should be able to synchronize with a compatible Picture Manager, but you can also see the TouchCopy application.

• I just installed an SSD on my imac 24 inch 2007 but at the start of the computer does not see the drive. How to use the terminal to look for? Thank you

  I just installed an SSD on my imac 24 inch 2007 but at the start of the computer does not see the drive. How to use the terminal to look for? Thank you

  Can she be seen by disk utility (and which version of Mac OS X is)

• The sony handycam dcr-hc30 can endure more than the 512 MB original memory? Thank you.

  The sony handycam dcr-hc30 can endure more than the 512 MB original memory? Thank you.

  According to this table of compatibility: http://esupport.sony.com/perl/support-info.pl?&info_id=11 DCR-HC30 may use the following maps:

  Memory Stick Duo Pro - 1 GB, 2 GB and 4 GB

  Mark 2 Memory Stick Duo Pro - 1 GB, 2 GB and 4 GB.

  You can read the table to make sure I was reading it correctly.

• What will be the new version Firefox os? Thank you

  What will be the new Firefox Os version? Thank you

  Hello Stancol, development of new versions of firefox has been ceised to the beginning of the year: https://blog.mozilla.org/futurereleases/2016/02/04/firefox-os-smartphones-and-2-6/

• Hello!  My old computer went kaput and I have a new MacBook Air. How do I download Dreamweaver on the Macbook - I have my serial number of the previous version of Dreamweaver. Thank you!

  Hello!  My old computer went kaput and I have a new MacBook Air. How do I download Dreamweaver on the Macbook - I have my serial number of the previous version of Dreamweaver. Thank you!

  Which version of Dreamweaver?

  Try to download and helps with the Installation. Download and Installation Help

• Hello, how get the permit numbers on site licenses (LWS), the identification number of the end user, nothing happens. Thank you

  Hello, how get the permit numbers on site licenses (LWS), the identification number of the end user, nothing happens. Thank you

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Hello I would like to create a Muse site with homepage and a member area with access code to access the other page of the site is possible this? Thank you

  Hello I would like to create a Muse site with homepage and a member area with access code to access the other page of the site is possible this? Thank you

  No. you're looking completely in the wrong place. These things requires a dynamic system that is appropriate like Wordpress, Joomla and so on. That or a paid Business Catalyst Pro account.

  Mylenium

• Hello!  I want to take advantage of the Black Friday for student agreement. However, I already have a plan that ends in a few months. Can I cancel this plan and then use the agreement of Black Friday? Thank you!

  Hello!  I want to take advantage of the Black Friday for student agreement. However, I already have a plan that ends in a few months. Can I cancel this plan and then use the agreement of Black Friday? Thank you!

  Hello

  You will need to speak with sales of Adobe for the same thing.

  Contact us | Adobe

  Kind regards

  Sheena

• How import us files in the drop box in Photoshop. Thank you

  How import us files in the drop box in Photoshop. Thank you

  Hello

  Click file > open and and browse to the location where the dropbox files.

  Thank you

• Hi, I installed Windows 10 on my II Surface Pro today and I lost my ADobe Acrobat program, installed, but it took a key no. from a previous version. My no. is only for the update to Acrobat XI. Thank you

  Hi, I installed Windows 10 on my II Surface Pro today and I lost my ADobe Acrobat program, installed, but it took a key no. from a previous version. My no. is only for the update to Acrobat XI. Thank you

  Hey Samy,

  Please read: error: "this serial number is not for a product calling it" | CS6 cs5, CS5.5,

  Hope that helps!

  Kind regards

  Sheena

• When you change the language in the new version of legacy? Thank you

  When you change the language in the new version of legacy? Thank you

  Change the preferred language in the creative cloud desktop application and let it reinstall the programs in the new language.

  Mylenium