Cisco CUE IVR and DB interaction

Hello

I have to cretae an IVR script that collects a string (entry of the appellant) Reed figures check against a database if this string exists (return true or false).

Is it possible using a MARKER (not CCX) and if yes what licenses do I need?

Read this doc:

http://www.Cisco.com/en/us/docs/voice_ip_comm/unity_exp/rel3_1/Administration/Guide/script/ivsamp.html

It seems possible.

Can you help me (he confirming if you have implemented similar scripts)?

Concerning

Alessandro.

Hello

Yes, it is possible, although I haven't touched a CUE AEF script for years. There is support for Oracle and IBM DB2 and I guess Microsoft SQL Server - supported version depends on the version of your cue.

You will need licenses IVR (see this doc: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel7_1/Lice...).

G.

Tags: Cisco Support

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