Cisco MSE 8510 MCU - comments PIN does not work

Hello

We have a few conferences on 8510 blade. Each conference is the main AXIS and the comments set up PIN. When I dial in the Conference, main SPINDLE works fine but the PIN prompt does not work.

I tried to deal with the PIN of an endpoint, then the guest PIN from the other end, but the Conference does not accept the feedback PIN. I can use the good main SPINDLE on the two end points.

Anyone know what may be the issue?

I just tested this without 8510, no problem at all.

Can you give us a screenshot of the configuration of your conference?

I had used the same digital ID for Chair and comments, with a different PIN for each.  When I connected as Chairman, I went straight in.  When I connected as a guest, I went straight in, but I got a quick saying saying President to arrive or to connect.

Tags: Cisco Support

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    150    22:49:23.428  06/23/13  Sev=Info/5          IKE/0x6300000D
    

    MODE_CFG_REPLY: Attribute = MODECFG_UNITY_SPLIT_INCLUDE (# of split_nets), value = 0x00000001
    

    151    22:49:23.428  06/23/13  Sev=Info/5          IKE/0x6300000F
    

    SPLIT_NET #1
    

    subnet = 10.0.0.0
    

    mask = 255.0.0.0
    

    protocol = 0
    

    src port = 0
    

    dest port=0
    

    152    22:49:23.428  06/23/13  Sev=Info/5          IKE/0x6300000E
    

    MODE_CFG_REPLY: Attribute = MODECFG_UNITY_DEFDOMAIN: , value = example.org
    

    153    22:49:23.428  06/23/13  Sev=Info/5          IKE/0x6300000D
    

    MODE_CFG_REPLY: Attribute = MODECFG_UNITY_PFS: , value = 0x00000000
    

    154    22:49:23.428  06/23/13  Sev=Info/5          IKE/0x6300000E
    

    MODE_CFG_REPLY: Attribute = APPLICATION_VERSION, value = Cisco Systems, Inc ASA5525 Version 9.1(1) built by builders on Wed 28-Nov-12 11:15 PST
    

    155    22:49:23.428  06/23/13  Sev=Info/5          IKE/0x6300000D
    

    MODE_CFG_REPLY: Attribute = MODECFG_UNITY_SMARTCARD_REMOVAL_DISCONNECT: , value = 0x00000001
    

    156    22:49:23.428  06/23/13  Sev=Info/5          IKE/0x6300000D
    

    MODE_CFG_REPLY: Attribute = Received and using NAT-T port number , value = 0x00001194
    

    157    22:49:23.445  06/23/13  Sev=Info/4          IKE/0x63000056
    

    Received a key request from Driver: Local IP = 10.2.193.69, GW IP = 203.99.111.44, Remote IP = 0.0.0.0
    

    158    22:49:23.445  06/23/13  Sev=Info/4          IKE/0x63000013
    

    SENDING >>> ISAKMP OAK QM *(HASH, SA, NON, ID, ID) to 203.99.111.44
    

    159    22:49:23.477  06/23/13  Sev=Info/5          IKE/0x6300002F
    

    Received ISAKMP packet: peer = 203.99.111.44
    

    160    22:49:23.477  06/23/13  Sev=Info/4          IKE/0x63000014
    

    RECEIVING <<< ISAKMP OAK INFO *(HASH, NOTIFY:STATUS_RESP_LIFETIME) from 203.99.111.44
    

    161    22:49:23.477  06/23/13  Sev=Info/5          IKE/0x63000045
    

    RESPONDER-LIFETIME notify has value of 86400 seconds
    

    162    22:49:23.477  06/23/13  Sev=Info/5          IKE/0x63000047
    

    This SA has already been alive for 7 seconds, setting expiry to 86393 seconds from now
    

    163    22:49:23.477  06/23/13  Sev=Info/5          IKE/0x6300002F
    

    Received ISAKMP packet: peer = 203.99.111.44
    

    164    22:49:23.477  06/23/13  Sev=Info/4          IKE/0x63000014
    

    RECEIVING <<< ISAKMP OAK INFO *(HASH, NOTIFY:NO_PROPOSAL_CHOSEN) from 203.99.111.44
    

    165    22:49:23.478  06/23/13  Sev=Info/4          IKE/0x63000013
    

    SENDING >>> ISAKMP OAK INFO *(HASH, DEL) to 203.99.111.44
    

    166    22:49:23.478  06/23/13  Sev=Info/4          IKE/0x63000049
    

    Discarding IPsec SA negotiation, MsgID=F3E3C530
    

    167    22:49:23.478  06/23/13  Sev=Info/4          IKE/0x63000017
    

    Marking IKE SA for deletion  (I_Cookie=CD65262E1C3808E4 R_Cookie=912AE160ADADEE65) reason = DEL_REASON_IKE_NEG_FAILED
    

    168    22:49:23.478  06/23/13  Sev=Info/5          IKE/0x6300002F
    

    Received ISAKMP packet: peer = 203.99.111.44
    

    169    22:49:23.479  06/23/13  Sev=Info/4          IKE/0x63000058
    

    Received an ISAKMP message for a non-active SA, I_Cookie=CD65262E1C3808E4 R_Cookie=912AE160ADADEE65
    

    170    22:49:23.479  06/23/13  Sev=Info/4          IKE/0x63000014
    

    RECEIVING <<< ISAKMP OAK INFO *(Dropped) from 203.99.111.44
    

    171    22:49:24.310  06/23/13  Sev=Info/4          IPSEC/0x63700014
    

    Deleted all keys
    

    172    22:49:26.838  06/23/13  Sev=Info/4          IKE/0x6300004B
    

    Discarding IKE SA negotiation (I_Cookie=CD65262E1C3808E4 R_Cookie=912AE160ADADEE65) reason = DEL_REASON_IKE_NEG_FAILED
    

    173    22:49:26.849  06/23/13  Sev=Info/4          IKE/0x63000001
    

    IKE received signal to terminate VPN connection
    

    174    22:49:26.855  06/23/13  Sev=Info/4          IPSEC/0x63700014
    

    Deleted all keys
    

    175    22:49:26.855  06/23/13  Sev=Info/4          IPSEC/0x63700014
    

    Deleted all keys
    

    176    22:49:26.855  06/23/13  Sev=Info/4          IPSEC/0x63700014
    

    Deleted all keys
    

    177    22:49:26.855  06/23/13  Sev=Info/4          IPSEC/0x6370000A
    

    IPSec driver successfully stopped

    Any ideas why the second client of Windows 7 does not work?

    Kind regards

    Rick.

    Rick

    Thanks for the additional output. It shows the xauth authentication step, which is good to see. But it does not offer much clarity on what is causing the problem.

    My attention is drawn to a couple of message on the balls that are in line with the two sessions for which you posted newspapers.

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    I'm not sure that we see any answer to this, but it makes me wonder if it is somehow involved in the issue. Is it possible that there is a difference in the configuration of firewall and operating between two clients?

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    48 00:36:08.210 24/06/13 Sev = Info/4 IKE / 0 x 63000056

    Received a request from key driver: local IP = 10.2.193.69, GW IP = 203.99.111.44, Remote IP = 0.0.0.0

    I don't know why the pilot requested a key at this point, and I wonder why the remote IP is 0.0.0.0?

    It is followed by a package in which the ASA provides the value of the life of SA - which seems to be on the path to a successful connection. that is followed by

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    56 00:36:08.350 24/06/13 Sev = Info/4 IKE / 0 x 63000014

    RECEIVING< isakmp="" oak="" info="" *(hash,="" notify:no_proposal_chosen)="" from="">

    during which the SAA indicates that no proposal has been selected. It seems therefore that the ASA is not happy about something.

    If we do not find indications of the client that allows to identify the problem, then maybe we look at the ASA. Are all log messages generated on the SAA during this attempt to establish VPN that could show us the problem? Would it not be possible to run debugs on the SAA in a trial of this machine?

    HTH

    Rick

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