Cisco phone red service

Can someone tell me which means that the red zone with a number inside on the screen of the phone and how to delete it?

I've attached an example of what it looks like.

Thank you

Which indicates the combination of invisible missed calls and unread voicemails on a particular line.
Please take a look in the right side on the screen of the phone, the NDDN button, you see a symbol of the handset as well as number 3, which means that you have 3 missed calls and do not have archive. Pressing this button will allow you to see the missed calls list unchecked, soon you check them, the red zone will be there, but the number is reduced to 5; how you still have something to check, they are nothing else but your voicemail. In the third button what you see is, voice mail unread, press the button and check all the voicemail. After checking all the voice message, the red box will be gone.

There is a setting on the phone line where you can unceck an option called 'missed call log.
Please note the useful messages

Tags: Cisco Support

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