Code 31 error WAN Miniport

I have an error message "this device does not work properly because Windows cannot load the drivers required for this device.

Respect to Miniport network EXTENDED (IP), (IPv6), (L2TP), (Network Monitor), (PPPOE), (PPTP).

I tried a few quick fixes from Microsoft but can't seem to make them work.  Were to find the drivers on dell, but cannot move to something useful.

I am running Windows 7.  most of the advice I find refers to windows 8.  I have a Dell Laptop Inspiron N5030 - the Dell site is so complicated, I can't find anything to help me and the Service Tab program does not work.

Help is greatly appreciated.  Thank you

Hello

Try the following steps:

  1. Open the Device Manager.
  2. Right click on the device miniport Wan (Network Monitor), and then click Update driver software.
  3. Click Browse my computer for driver software.
  4. Click Let me pick from a list of drivers for devices on my computer.
  5. Clear the Show compatible hardware check box.
  6. In the column on the left side, select Microsoft, and in the right column, select the KM TEST Microsoft Loopback adapter.
  7. In the Update driver warning dialog box, click Yes to continue installing this driver.
  8. When the driver is installed, right click on the device and then click Uninstall.
  9. Once the device is uninstalled, right click on the name of the computer in Device Manager and then click on Search the hardware changes.
  10. On the view menu, click Show hidden devices.

I hope that helps!

Tags: Windows

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