code error 5, access is denied when trying to install service pack 2

I had service pack 2 update on my computer for centuries, and whenever I try to install it, it never works. the message I get is error code 5, then separate in the middle of the screen a box comes up saying "access denied code? any help is appreciated and also all of the advice you if it's a major update?

Thank you.

Often, error code 5 means that there is damage to important files system - first run CHKDSK and SFC to repair the thisngs...

Click the Start button
type in the search box
CMD. EXE
Right-click on the single file that is
Select run as administrator
-the elevated command prompt window should appear
At the command prompt, type
CHKDSK C: /R
and press the Enter key
We'll tell you that the drive is locked and the CHKDSK runs the next time he started - press Y and restart. The chkdsk command will take a few hours depending on the size of the disk, so be patient!

Once executed, the command CHKDSK Windows should start normally (possibly after a second auto) - then run the SFC

SFC - SFC System - Instructions
Click the Start button
type in the search box
CMD. EXE
Right-click on the single file that is
Select run as administrator
-the elevated command prompt window should appear
At the command prompt, type

SFC/SCANNOW

and press the Enter key
Wait for that analysis at the end - make a note of any error messages - and then restart.

Tags: Windows

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