COMException (E_FAIL) to access the contents of the library of WinRT apps

I get a COM (E_FAIL) exception when I run this code base WinRT c# under my Windows user account:

TextBlock.Text = KnownFolders.PicturesLibrary.DisplayName; This line works OK

IReadOnlyList fileList = waiting for KnownFolders.PicturesLibrary.GetFilesAsync (); / / Exception!
the above line throws COMException: error HRESULT E_FAIL has been returned from a call to a COM component.

TextBlock.Text += "-" + fileList.Count.ToString ();

The same exception is caught using DocumentsLibrary, MusicLibrary or VideosLibrary instead of PicturesLibraries.

If I open default applications (Photos, music), they correctly list all Facebook, and SkyDrive photos but NOT local images and music from images of Windows 8 and music libraries. apps don't crash but indicate that the "Image library" and "Music library" are "empty" (rating 0 photos, 0 songs)! I suspect that they receive the same inner exception.

If I open Explorer Windows in desktop mode and go to the library, they all list content correctly. ([I already rebuilt the index, just to make sure that the index was not the issue and have reset all libraries on their values, so that all libraries are currently loading files only from C:\Users\[username] C:\Users\Public, i.e. my pictures, my music, etc. and photos of Public, Public music, etc.)

All images and music are stored on the local disk C:, represented by a standard hard drive (not mounted from any external storage device) and display properly in desktop mode on all programs (such as Windows Media Center, Windows Media Player and Windows Photo Gallery).

The current computer has been improved for Windows 8 Pro Windows 7, but I can confirm that all library files have the permissions full control for my user and SYSTEM administrators group (legacy) and verification of the SFC returns no violation.

My computer is on a domain, and my user (related to my Microsoft account on the current computer) is an administrator of the local computer. On a separate computer that is also in the same area, I have no problem with access to the library of WinRT, even from the same area (related to the same Microsoft account) user account, so the problem seems to be local to my Windows user account.

More information: I also noticed that WinRT Kindle app (at Amazon) is not able to download any book in the Cloud to device when I use my Windows account (it reports "Disk full" error, even that he didn't there no book downloaded locally and the total size of the disk used by the soft is reported by the operating system are very low) for example< 10="" mb).="" uninstalling="" and="" reinstalling="" kindle="" app="" (as="" for="" photos="" and music="" apps)="" doesn't="" help.="" also,="" if="" i="" sign="" out="" from="" kindle and="" register="" with="" a="" different="" amazon="" account="" (using="" the="" same="" windows="" account),="" the="" correct="" books="" in="" the="" cloud="" are="" listed,="" but="" download="" still="" doesn't="" work="" -="" disk="" full="" being="" reported="" (probably="" again="" as="" an="" internal com="" exception="" from="" winrt="" core="" which="" is assumed="" by="" kindle="" app="" to="" be="" caused="" by="" a="" disk="" full="" situation).="" however,="" if="" i="" use="" another="" windows="" user="" and="" the="" same="" amazon="" account="" (on="" the="" same="" machine), kindle="" app="" works="">

The Apps store (recommended here: http://windows.microsoft.com/en-us/windows-8/what-troubleshoot-problems-app) run with elevated privileges detected and (he said) be it resolved some problems ('Check missing or corrupt files', and "graphics cards may be outdated" are posted with warning signs, but no useful information is displayed in the Details page), and after the computer has been restarted, the situation is the same While performing the Troubleshoot utility once more would find the same problems.

Does anyone know how to fix the apparently corrupt Windows user account library links and/or other parameters used by WinRT? (I mean, at least what file or registry locations and/or permissions that should a driver trying to find the root causes of this problem?) Once again, the problem seems deeply linked to the local Windows user settings and only for Windows Store apps (for all), like the desktop mode libraries work well in all programs. Thank you!

Hey Sorin,

Thanks for posting your query in the Microsoft Community Forums.

The problem you are having is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public.

Please post your question in the Technet Forum.

You can follow this link to ask your question:

http://social.technet.Microsoft.com/forums/en-us/category/w8itpro

For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

Tags: Windows

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