company Windows7 build 7600 update error

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• Windows 7 Build 7600, Windows Update failed: Error Code 80096004

  Whenever I try to update my Windows 7 Home Edition Build 7600 through Windows Update, I get most of my updates reported as failures, and you try to update results once again updates failed fault and fault again, as in they are always fail. This computer is only a few weeks and I was never able to update windows properly and I always "error (s) found: Code 80096004.»

  I'm under Alienware BIOS A09 if this is any help, and windows is genuine through the OEM. I got non-genuine errors in previous windows that were due to windows update failures, and yesterday I restored my computer to factory default which has removed all errors except windows update errors. So, to get these updates correctly will mitigate hope-other problems I have.

  I used to receive the codes of error such as 80096003 and another who was something similar (do not remember exactly the code) to 8001b 010. Cutting windows firewall has removed these errors happen in windows update, or so I think.

  Anyway, the real culprit right now, I believe is the "error (s) found: Code 80096004.» How can I fix this error in my Windows Update so that I can continue to update? Whenever Windows Update tries to download updates, the process of "Download" will always result in a constant 0% and never pass and will always fail. I have about 30 updates, I need to download/update and catch him. Most are updated critical or very important.

  Thanks in advance.

  Hello
   
  
  Method 1.
  Reregister DLL files that are associated with Cryptographic Services
  To register .dll files that are associated with Cryptographic Services, follow these steps:
  a. Click Start, type cmd in the search box and right-click on cmd.exe, and then click Run as administrator.
  b. at the command prompt, type the following commands and press ENTER after each command:
  regsvr32 /u softpub.dll
  regsvr32 /u wintrust.dll
  regsvr32 /u initpki.dll
  regsvr32 /u dssenh.dll
  regsvr32 /u rsaenh.dll
  regsvr32 /u gpkcsp.dll
  regsvr32 /u sccbase.dll
  regsvr32 /u slbcsp.dll
  regsvr32 /u mssip32.dll
  regsvr32 /u cryptdlg.dll
  output c.
  Access the article mentioned below for more information:
  You cannot install some programs or updates
  http://support.Microsoft.com/kb/822798
   
   
  Method 2.
  Also visit this link and run Fixit to reset the Windows Update components:
  http://support.Microsoft.com/kb/971058
   
   
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Error message below to the right of the screen "Windows 7 Build 7600: this copy of windows is not genuine".

  I checked the control panel of configuration/Windows Update / View Update History and found that my last Windows 7 update KB971033. Nowhere I found Build 7600. I have a problem. What is build 7600 and why it is marked as NO AUTHENTIC? What should I do?

  Thanks for your help, Michimac

  See first...

  Windows 7 displays "Windows is not genuine"...
  http://support.Microsoft.com/kb/2008385/

  If no joy...

  Please go to http://www.microsoft.com/genuine/ and click on the button to validate Windows, and then restart your computer.

  If you were not able to validate, follow these steps:

  1. Download this diagnostic tool, save it to your desktop: http://go.microsoft.com/fwlink/?linkid=56062

  -Online Windows XP: double-click the executable file to run the tool.

  -Online Vista & Win7: right-click on the executable and select run as administrator to run the tool.

  2. after running the tool, click the Windows tab, and then click copy (to the Clipboard).

  NB: You can open a new file in Notepad, paste the contents of the Clipboard in it & keep for future reference.

  3 start a new thread in the appropriate forum of Microsoft Genuine Advantage and paste the results of the WGA or OGA data diagnostic in a detailed post tool: http://social.microsoft.com/Forums/en-US/category/genuine

  4 Troubleshooting specialist will analyze the data and recommend an appropriate solution.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Windows Update error 80070003__

  A day or two after the installation of a new virus program Comodo (note the same day, I added Microsoft Security Essentials) I got a pop up message shortly after a message that "Windows 7 Build 7600 - this copy of windows is not genuine" in the lower right corner.  I thought that she can relate to something that is blocking the Comodo I uninstalled Comodo.  I went to update my files, when I did that I got an error message: error Windows Update 80070003.  As I have had this computer for a year and know that my windows disc is new and valid, I am very hurt that I can't fix this error.   Please note that I followed all the steps the error of update logging update and deleting the files from update service.  There must be other solotion.  Any help you can offer would be great.

  Hi prointegrity,

  This error may occur if Windows 7 is not activated. Usually a significant change in hardware or software requires activating Windows again.

  You try to activate Windows 7 and check to see if you can install Windows updates.

  Check out the link:

  Activate Windows 7 on this computer

  http://Windows.Microsoft.com/en-us/Windows7/activate-Windows-7-on-this-computer

  ActivatingWindows 7: frequently asked questions http://windows.microsoft.com/en-US/windows7/Activating-Windows-7-frequently-asked-questions

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Windows 7 update error Code 800F0818

  OK I am trying to update: update security for windows 7 for x 64-based Systems (KB2286198)

  And I get a 800F0818 error Code

  All other updates install successfully.

  Searched everywere, tried online almost 50 different things and still nothing, Please HELP.

  Information System

  Name of the operating system Microsoft Windows 7 Home Premium
  Version 6.1.7600 Build 7600
  Manufacturer of operating system Microsoft Corporation
  System manufacturer 1E657
  System model 1E657A56
  System Type x 64-based PC
  Processor Intel (r) Core i7 860 to 2.80 GHz, 2801 Mhz, 4 Lossnay, 8 logical processors
  BIOS Version/Date American Megatrends Inc. 080016, 22/01/2010
  SMBIOS Version 2.6
  Windows directory C:\Windows
  System directory C:\Windows\system32
  The local United States
  Hardware Abstraction Layer Version = "6.1.7600.16385".
  Physical memory (RAM) installed 8.00 GB
  Total physical memory 7.99 GB
  16.0 GB total virtual memory
  13.6 GB available virtual memory
  Page file space 7.99 GB
  File C:\pagefile.syshave

  BTW I have currently done a footnote of windows 7 ultimate trial.

  Thanks I would appreciate any help.

  This error is sometimes related to corrupted in Windows system files.

  The error itself translates as: package of the container 0x800f0818 CBS_E_IDENTITY_MISMATCH points to a manifesto of the package whose identity does not match the specified identity.

  http://support.Microsoft.com/kb/929833

  I hope this helps.

  If you find my answer was what you're looking for, remember to click on the box "mark as answer" below!

• Build 7600: This copy of Windows is not genuine.

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Build 7600 error messages: this copy of Windows is not genuine.
  • Recent changes to your computer
  • What you have already tried to solve the problem
  • I have been using Windows 7 Home Premium for months with no problems.  This morning, I found that my computer off at night and that he might not be restarted until I pulled the plug in the back, plugged the computer and then restart Windows.  Now I find this message in the lower right of my screen "Build 7600: this copy of Windows is not genuine."

  CrystalBall © SEZ...

  Windows 7 displays "Windows is not genuine" with a 0x80070005 error code
  http://support.Microsoft.com/kb/2008385

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Service pack 1 installation of not-Windows Update Error 80070002.

  Original title: Service pack does not install it.

  Hello

  I had to restart my laptop (Windows Vista) to factory setting because the system has begun to slow down; I now can't install SP1, it appears on the new & new window updates and downloads in a few minutes. Although it does not install correctly.

  I still can not download Norton because it requires service pack 1.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->
  Validation status: genuine
  Validation code: 0
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - 4GV68 - 6D8JB-G6MF9
  The Windows Product Key hash: au + OBZ1y48sKA/bWkfKXiuCrOjY =
  Windows product ID: 89578-OEM-7332157-00203
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.0.6000.2.00010300.0.0.003
  ID: {2517015B-18C6-4826-A728-38DF83AB7F75} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6000.vista_gdr.100218 - 0019
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {2517015B-18C6-4826-A728-38DF83AB7F75}1.9.0027.06.0.6000.2.00010300.0.0.003x 32*-*-*-*-G6MF989578-OEM-7332157-002032S-1-5-21-1414528651-3301326876-351726145Sony Corporation,VGN-FZ11SPhoenix Technologies LTD.R0050J720070418000000.000000 + 000E1323507018400FA08090409GMT Standard Time(GMT+00:00)03SonyVAIO109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.0.6000.16509
  Name: Windows Vista, HomePremium edition
  Description: operating system Windows - Vista, channel OEM_SLP
  Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00146-321-500203-02-2057-6000.0000-1052013
  Installation ID: 102120767924454475951502567153512013056414419884416224
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
  Use license URL: http://go.microsoft.com/fwlink/?LinkId=57205
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
  Partial product key: G6MF9
  License status: licensed

  Windows Activation Technologies-->
  N/A

  --> HWID data
  Current Hash HWID: NAAAAAEAAwABAAEAAQABAAAAAwABAAEAJJR + N/LlvO5wsEaDwoOcB/L0KhN2niaWrFYqhQ ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20000
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC Sony VAIO
  Sony VAIO FACP
  HPET Sony VAIO
  Sony VAIO BOOT
  MCFG Sony VAIO
  TCPA Sony VAIO
  SLIC Sony VAIO
  Document TMOR Sony VAIO
  APIC Sony VAIO
  SSDT Sony VAIO
  SSDT Sony VAIO
  SSDT Sony VAIO
  SSDT Sony VAIO

  Hi Keshwala,

  We need a few details to help you install Service pack 1, please answer the following.

  1. What antivirus application do you use on your computer?
  2. Was no problem with the installation of other updates to Windows?
  3. You have the Windows Vista installation disc?

  You can refer to the following methods, these could help you install Service pack 1 on your computer.

  Method 1:

  If you receive the error Windows Update 80070002 of updates, you must remove the temporary files to update that Windows uses to identify updates for your computer. see the methods in the following link.

  Windows Update Error 80070002.

  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-Error-80070002

  Method 2:

  Disable the antivirus software, install the service pack and check the issue stattus.

  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

  You can also refer to:

  You receive an error '0 x 80070002' or '0 x 80070003' code after you download an update from Windows Update, Microsoft Update or Windows Server Update Services

  http://support.Microsoft.com/kb/910336

  I hope this helps.

• Polish language pack for build 7600 64-bit W7 professional

  Help! Work on a project in Poland and the need to install the language pack Polish for W764 little professional, build 7600 on 8 machines. Can someone direct me please for download. Thank you.

  You will need to upgrade Express Windows 7 Ultimate language packs.

  If you are in Australia, Belgium, Canada, France, Germany, Italy, Japan, Netherlands, Spain, Sweden, Switzerland, the United Kingdom and the United States, you can use anytime upgrade. If this isn't the case, you will need to purchase the version of Windows 7 you want and use the Express Upgrade feature in Windows 7 Professional upgrade to Ultimate.

  http://Windows.Microsoft.com/en-us/Windows7/products/Windows-Anytime-Upgrade

  To get additional MUIs by using Windows Update

  MUIs are available through Windows Update as optional updates. They are not installed automatically.

  Click here to enter: Windows Update.

  Press enter

  In the left pane, click search for updates, and then wait while Windows searches the latest updates for your computer.

  If updates are found, click on select optional updates.

  Select the MUI Pack you want, and then click OK.

  Click install updates. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  Ability of Language Pack

  In Windows 7 Language Packs:
  http://msdn.Microsoft.com/en-us/goglobal/ee461121#AvailableLanguagePacks

  You will see a Client Language Packs Table here that shows what language packs offer this feature. These features are new to Windows 7.

  http://Windows.Microsoft.com/en-us/Windows7/add-or-change-an-input-language

  http://Windows.Microsoft.com/en-us/Windows7/products/features/language-packs

  http://Windows.Microsoft.com/en-us/Windows7/how-do-I-get-additional-display-languages

• Build 7600-windows not genuine

  Hello

  Bottom right of my screen, I have an error build 7600, this version of Windows is not genuine.
  My version of Windows7 (Home premium) came with my laptop, so its perfectly legal. Appeard message a little more than a year after the acquisition.

  I tried several solution:
  -type slui.exe 4 into the search bar in the start menu. I get an error message with the code 0xC0020012, unknown interface. The same thing happens when I type just slui.exe.
  -Fast opening and type slui 0x03. This opens the Windows activation (I do not have a button to activate windows or type my product key when go right click computer on the start menu, and then select Properties. It is said: not available status and the product key is not available.). I can enter my product key, but after a while, I get an error message with code 0xC0000022, access denied.

  -return from my laptop to an earlier date does not work. Error message: 0x800423F3. I tried to solve this by typing sfc/scannow in the command prompt and reboot my pc. After using sfc/scannow, it says that there are damaged files that cannot be repaired. Another forum told me that after 3 times the message is no longer, but I ran it 4 times and it still appears.
  I do not have a gray screen as some people noted in other sections, but since the appearance of the error "HP support system" both of my bluetooth function declined. Yesterday, I had a lot of trouble while trying to install our new printer. I received a message that says I might be victim of Malware, or other harmful software. This message started to appear with the error message in the lower right. It has happened since April and I would really like to see what it solved...
  I ran the tool of diagnosis of MGA, but when I type 'copy' to copy the report I get an error message: failed to create output files, hr = 0x800706b5. Please contact the support.
  I'm willing to type the information that you need, but I don't know that I can put safely on the forum...
  I hope you can help me,
  Greetings,
  Noppoh

  This can result from the setting by mistake the folder System32 and its contents to the status of "read only".

  To correct this: -.

  Open Windows Explorer (computer)

  Browse to C:\Windows folder

  Find the System32 subfolder and right-click on it

  Select Properties

  Clear the "blob" in box "read-only (applies only to files in the folder)" by clicking on it until it is white.

  Click on apply.

  Make sure the radio button for "Apply changes to this folder, subfolders and files" is defined, and then click OK.

  Accept the administrator command prompt. After a few seconds, you will be told there is an error - click on the button "ignore all".

  Wait for it to finish - it might take a few minutes.

  Out OK and exit Windows Explorer.

  Reboot twice

  Post a new report MGADiag.

• Windows 7 Build 7600 this copy of Windows is not genuine - I can only run the computer in safe mode

  My son - under Windows 7 Home Premium - Dec 2010 laptop, purchased at Future Shop

  It has worked well for the past 2 years.  Suddenly, on Saturday, he stopped doing anything.
  That's happened?
  I don't know, but when I started upwards, normally, all I get is the 'black screen of death", with the words"Windows 7 Build 7600 this copy of Windows is not genuine ".
  I CAN'T DO anything HERE - can't make a right click, left click, CTRL ALT DEL, menu button - nothing works

  So I rebooted in SafeMode with networking - everything works fine.

  I have tried many fixes - when I read the topics - but NONE OF THEIR WORK in safe MODE
  slui.exe 4?  Does not work in safe mode
  Run?  Does not work in safe mode
  Start - computer - properties - activate windows now?  Does not come to the top, in safe mode
  However, he won't come to the top with a status or product ID
  Starter - activate windows?  does not work in safe mode
  I tried to download the windows / microsoft / genuine / validate the tool - but guess what, that didn't work either - update installation failed - error information 0x8007043C - probably does not work in safe mode - but that's all I have As
  I did a system restore - it 'worked' but ran very slow - and then when I restarted, the problem came back.
  and many others

  I ran Avast free on it - and anti-octets Malware - nothing - but I can only run in safe mode.
  Avast has some programs that run on the system re - start - but it does not start in normal mode - if none of them work

  I read a lot of topics on this - and I'm VERY FRUSTRATED

  I used another laptop - does the slui.exe 4 - and he asks me the activation key?  I can't that - not in safe mode
  I called the phone number - and talked to anyone - they told me to go through the www.howtotell.com - and report a counterfeit copy.  But it's NOT a COUNTERFEIT copy.
  OK - it's perhaps - but why it worked for 1.5 years?  And I bought from FutureShop, so should be reliable.  And I have the certificate of Authenticity on the back

  Don't forget - I can't do anything either in normal mode - but the Safemode with network works perfectly well.

  So, I don't know what to do.

  I don't think that's my problem - I bought a genuine copy, a reliable retailer.
  Anything you can do to help, would be greatly appreciated.

  I agree with this assessment.

  Hard drives come with a large number of spare sectors 'invisible' - it's only when they all well used by repair mechanisms built-in to the reader that the number of bad sectors Windows begins to increase from zero (in your case, it is a sector) means that there is already a significant degradation of the drive, and you can expect the count to start sooner or later back.

• Windows Update error code

  I have a new Toshiba laptop, running Windows 7 (Home Premium SP1 installed by the OEM). My internet connection works fine for all sites Web except it fails when I try Windows Update. Error message code is 8024402F. I already checked 'automatically detect DNS settings' I also tried disabling my firewall (McAfee) temporarily and tried without solution. I tried dozens of times in recent days.

  Any suggestions on how to fix this?

  Hello

  According to the Microsoft Knowledge Base, it has something to do with your Internet connection. Have you already checked the Microsoft Knowledge Base?

  Microsoft recommends disabling the security software (antivirus and firewall) and try the troubleshooting Windows Update tool as described here:
  [Code error Windows Update 80244016, 8024402f, or c80003fa | http://windows.microsoft.com/en-US/windows7/Windows-Update-error-80244016-8024402f-or-c80003fa]

• Windows could not search for new updates-error code 80070422

  Windows could not search for new updates

  Error: code 80070422

  [Moved from the community centre of Participation]

  Hello

  Which Windows operating system work?

  Please refer to:

  http://Windows.Microsoft.com/en-in/Windows7/Windows-Update-error-80070422

• Windows Update, error 80200010 # WindowsUpdate_dt000

  The message referenced above is the error in trying to fill three 3 important updates to my computer, I received.  Two 2 updates installed correctly and completely, however, one (1) does not.  In chicking on icon troubleshooting he, I will put this error message "WindowsUpdate_80200010" "WindowsUpdate_dt000"  What does this mean and how can I fix this error and get this update loaded on my computer.

  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-80200010

  If Windows Update error 80200010 during updates, this means that the Background Intelligent Transfer Service (BITS), cannot access the Internet. This service is used to connect to the Windows website and download updates to your computer.

  To fix this problem, make sure that your computer is connected to the Internet and check for updates again. To easily see if you are connected to the Internet, point to the network icon in the notification area and wait until you can see the status of your connection. You will see the name of your network or the service to which you are connected and the type of connection you have. If you are on a company or home network, you should see the message access: Local and Internet.

  I figured Vista in this case.

  For info: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/1467f44b-ee27-4f7d-98d7-f1c4b35b3395

  TaurArian [MVP] 2005-2010 - Update Services

• Agent update Windows Installer return "windows update error unrecoverable Setup agent has met.

  Hello

  I have Windows 7 Ultimate 64-bit.

  I downloaded the installer from the Windows Update Agent to obtain the latest Windows Update Agent.  (I now c:\windows\system32\wuapi.dll version 7.3).  I got the installer of http://support.microsoft.com/kb/949104. (http://download.windowsupdate.com/windowsupdate/redist/standalone/7.4.7600.226/WindowsUpdateAgent30-x64.exe)

  When I run the installer obtained above, I get the following error:

  "windows update error unrecoverable Setup agent has met.

  This installer is not compatible with Windows 7?

  Thank you.

  Try to do a Reset with the Fix It (aggressive mode) here: http://support.microsoft.com/kb/971058

  Run you Win7 64-bit, or is this a brand new computer?

  What application or antivirus security suite is installed and your current subscription?  What anti-spyware (other than Defender) applications?  What third-party firewall (if applicable)?

  A (another) Norton or McAfee application has already been installed on this machine (for example, a free trial version which is preinstalled when you bought it)?

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Vista 64-bit update error 80070424

  How can I fix this error?

  @both: Please post with the information requested here: what to post in the Windows Update forum

  @uwillcxm,
  You can start with this article: http://windows.microsoft.com/en-US/windows7/Windows-Update-error-80070424 try the elements and display the results with the requested information.

  @christian1234567890
  It seems that if you have already tried items from the link I gave the other person.  You should start with the following:
  Clean boot your PC, and then run Windows Update.

  Reset the Windows Update components

  Perform operations of KB883825

  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.