Computer configuration for new user

My friend bought a computer from a pawn shop. I'm trying to help her set up. It takes old user by default the account name and the password. We do not know the password. We cannot access the Start button. The only thing that appears is the user name, the password window, and a button to shut down the computer.  How do we fall into the computer in order to remove this user and set up my friend as a user?

You must do a clean operating system install when you buy a used computer.

http://support.Microsoft.com/default.aspx/KB/189126

"Microsoft's strategy concerning lost or forgotten passwords"

Microsoft cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Vista Media recovery obtaining and/or using the Vista recovery on your computer Partition, of the to return to factory settings.

There is no Vista free download legal available.

Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

Normally, they do this for a cost of $ small.

In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

Normally, you have to press F10 or F11 at startup to start the recovery process...

Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

You can also make recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

They will tell you how to do this.

Every computer manufacturer has their way of doing recovery disk/s.

Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
A good Vista DVD contains all versions of Vista.
The product key determines which version of Vista is installed.

There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

http://support.Microsoft.com/default.aspx/KB/918884

MS advice on the conduct of clean install.

http://www.theeldergeekvista.com/vista_clean_installation.htm

A tutorial on the use of a clean install

http://www.winsupersite.com/showcase/winvista_install_03.asp

Super Guide Windows Vista Installation

After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

Save all data, because it will be lost during a clean installation.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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