Computer crashes repeatedly on startup according to office. Need to hard reboot stop

After a reboot, the computer hangs at the office during the loading of system tray.  The mouse freezes as well.  Computer is in need of about 3 or 4 stops/restarts difficult before it starts successfully.

This could be hardware such as a failure of power supply or the hard drive or software such as malware. There is no way to say here that it is.

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

http://www.elephantboycomputers.com/page2.html#Removing_Malware

If you are able to go in Mode safe without any of the problems you describe, then make sure that the computer is clean and then do boot in diagnostic mode.

Clean boot in Windows XP - http://support.microsoft.com/kb/310353
Boot minimum troubleshooting Windows XP - Advanced http://support.microsoft.com/kb/316434
How to troubleshoot by using the Msconfig in Windows XP utility - http://support.microsoft.com/?id=310560

MS - MVP - Elephant Boy computers - don't panic!

Tags: Windows

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    --------------------------------------------------------------------

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    ======================================

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    http://support.Microsoft.com/kb/929135

    Use advanced tools to solve performance problems in Windows 7
    http://www.howtogeek.com/HOWTO/6152/use-advanced-tools-to-troubleshoot-performance-problems-in-Windows-7/

    Problems with the overall speed of the system and performance
    http://support.Microsoft.com/default.aspx/GP/slow_windows_performance?p=1

    How to troubleshoot performance issues in Windows Vista
    http://support.Microsoft.com/kb/950685

    Optimize the performance of Microsoft Windows Vista
    http://support.Microsoft.com/kb/959062
    To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
    Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
    reference (if you have a small box at the bottom left - show for all users, then check that).

    How to change, add or remove startup programs in Windows 7
    http://www.SevenForums.com/tutorials/1401-startup-programs-change.html

    A quick check to see that load method 2 is - using MSCONFIG then put a list of
    those here.
    --------------------------------------------------------------------

    Tools that should help you:

    Process Explorer - free - find out which files, key of registry and other objects processes have opened.
    What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
    each process.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

    Autoruns - free - see what programs are configured to start automatically when you start your system
    and you log in. Autoruns also shows you the full list of registry and file locations where applications can
    Configure auto-start settings.
    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
    Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

    There are many excellent free tools from Sysinternals
    http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

    -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
    When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
    Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
    a program that runs in your Windows startup.
    http://www.NirSoft.NET/utils/what_run_in_startup.html

    There are many excellent free tools to NirSoft
    http://www.NirSoft.NET/utils/index.html

    Window Watcher - free - do you know what is running on your computer? Maybe not. The window
    Watcher says it all, reporting of any window created by running programs, if the window
    is visible or not.
    http://www.KarenWare.com/PowerTools/ptwinwatch.asp

    Many excellent free tools and an excellent newsletter at Karenware
    http://www.KarenWare.com/

    ===========================================

    Think about it an absolute must - manually update your drivers.

    Vista and Windows 7 updated drivers love then here's how update the most important.

    This is my generic how updates of appropriate driver:

    This utility, it is easy see which versions are loaded:

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    Description, version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
    manually by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Installation and update of drivers under Windows 7 (updated drivers manually using the methods
    above is preferred so that the latest drivers from the manufacturer of system and device manufacturers are
    found)
    http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
    Updates, that leaves about Windows updates but it will not install the drivers that will be generally
    older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
    get new manually if you wish.

    Stop Windows 7 to automatically install device drivers
    http://helpdeskgeek.com/Windows-7/stop-Windows-7-from-automatically-installing-device-drivers/

    How to disable automatic driver Installation in Windows 7 / Vista
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/

    Turn off Windows Update Device Driver search prompt in Windows 7 / Vista (for professionals,
    Ultimate and Enterprise)
    http://www.AddictiveTips.com/Windows-tips/disable-Windows-Update-device-driver-search-prompt/

    ===========================================

    Refer to these discussions because many more excellent advice however don't forget to check your antivirus
    programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
    first.

    Problems with the overall speed of the system and performance
    http://support.Microsoft.com/GP/slow_windows_performance/en-us

    Performance and Maintenance Tips
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

    Explorer Windows stopped working
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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