Media Center crashes during video playback of need to hard reboot.

Hi, any help would be greatly appreciated as this has been driving me crazy for several days of attempted troubleshooting, Googling, try many things to fix it... first of all let me apologize in advance for the length of my post but I wanted to give as much information as possible to help anyone trying to rule out things...!

OK, so the problem...

I installed Windows 7 Ultimate 32 bit as a clean install on my HTPC, after the first do a complete 1 & 0 format of the hard drive that had previously installed Vista Home Premium, installation went well and I proceeded to install all updates to Windows, and then update drivers for all my hardware.

The system is used only as a HTPC, it's my only TV and video playback device, (so reliability is essential for me) and it is connected to a defintion of Sony, 44 "Widescreen Rear Projection TV Standard, via S-video, with audio goes to a system DD/DTS 5.1 Surround Sound Speaker Logitech z5500, via a sound card by using the optical cable (specifications of the complete system below).  The system worked flawlessly more of one year using Vista SP1 32 - bit, until I upgraded to Windows 7 Ultimate on the hardware configuration identical.

Since installing Windows 7, it worked fine for the first week, not a single problem, I am housebound are disabled so that the system is in continuous service 24/7 and he had no problems in the first 10 days, however all of a sudden I'm getting now random freezes requiring a hard reset , but it occurs during video playback of any of my 3 hard disks, or when you try to play a DVD in Media Center. Which led me to think it is associated video (problem of driver or hardware fault) card, disc or HARD associated.

Frost can occur sometimes, after a few minutes of reading, or sometimes after a few hours, requiring a restart of the hard to get the sytem to answer.

Reading of the TV via the TV Tuner card is not affected, its only when playing of stored content (MPEG2, h264 .mkv .avi files or DVD) are all media SD HD and all played fine for the first few days.

Intermittent freezes occurring could block the system completely freeze the image and audio and all activities, nothing would work at all, I tried windwos keyboard, ctrl alt del, nothing at all, to do a reboot hard to recover the system, it can then be either minutes or sometimes an hour before the same thing happens again. I tried to use different video files in the case of the corruption of files, different DVD to exclude damaged disks, same result.

System includes:

  1. Map - mother ASUS M3A32 - MVP Dlx, Socket AM2 +, 790FX/SB600 chipset, BIOS v.2003
  2. Operating system - Windows 7 complete edition 32-bit Retail (clean install, all the Windows installed updates)
  3. CPU : AMD Phenom 9950 Quad Core @ 2.6 Ghz (stock)
  4. RAM - 4 GB Patriot Extreme Performance DDR2-800 5-5-5-15 2T
  5. Graphics card - ASUS Nvidia 8800GTS @ settings inventory 320Mo
  6. Sound card - card of ASUS Xonar D2X PCI-E
  7. Card TV Tuner - Hauppauge PCI-E WIN - TV Nova S more DVB - S directly connected to the flat outer of satellite, with remote control IR IRBlaster
  8. Player - optics Sony/NEC Optiarc DVD - RW Labelflash
  9. HARD drive 1 - (Startup disk) Samsung Spinpoint 160 GB SATA II
  10. HARD drive 2 - (Only for TV recordings) Hitachi 160 GB SATA II
  11. HARD drive 3 - (Storage media) Maxtor 1 TB SATA II
  12. Netwrok adapter- EDIMAX PCI 54 g Wireless Adapter - uses a RALINK driver
  13. Keyboard1 - Logitech Dinovo Mini Bluetooth wireless keyboard
  14. Keyboard & mouse 2 - Logitech MX3200 wireless mouse/keyboard combo
  15. Speakers - Logitech Z5500 5.1 Digital Surround Sound via Toslink optical cable connected to the ASUS Xonar Sound Card S/PDIF optical

All the material above has had pilots upated since the sites of respective manufacturers, including BIOS of motherboard, chipset, graphics card, network card, sound card, card TV, keyboard (Logitech Setpoint) etc... etc...

Initial added after Clean install software:

  1. Internet Security - Comodo Firewall v.3.13.126709.581 (updated daily since installed)
  2. Antivirus - Alwil Avast Professional 4.8 v (update daily & daily analysis of all local drives)
  3. Browsers: Firefox v. 3.5, Google Chrome
  4. MCEBuddy v.1.1 - for automated video Conversion of MCE .wtv smaller file size .avi TV recordings

All of the above software has been installed by using the latest available versions downloaded from the manufactuer sites, which claim to support Windows 7 and all have been updated regularly since its installation.

I have tried many of the suggestions I've seen posted to try to solve this problem, including:

  1. Uninstalling and reinstalling Media Center and WMP
  2. Disabling subtitles in Media Center
  3. Disable unused mobo onboard devices in the BIOS
  4. Update BIOS
  5. Updated all drivers
  6. Disabling Control Panel Nvidia PhysX
  7. Disabling the Enhanced Sound features for reading devices
  8. Run CCRegistry cleaner
  9. Run many Virus scans nomral mode and safe - no problems found
  10. Don't run the Checkdisk on all HARD drives - no problems found
  11. Run the SeaTools Diagnostic tools for HARD drives - all disks HARD discover OK
  12. Tried playing files AVI of HDD separated to avoid a HARD drive problem - same problem occurs on all readers
  13. I tried change graphics card for an ATI HD4850 with the latest ATI drivers - same problem.
  14. Tried to change the audio output S/PDIF instead of Xonar Soundcard onboard - same problem occurs
  15. Tried the Windows 7 repair facility - problem persists.
  16. Tried to uninstall all updates of Windows -same problem
  17. I tried the system restore to before the occurrence of the problem started - no help
  18. tried to re-downlaoding all hardware drivers updated and re - install in the case of a corrupt driver download - no chance even problem

Essentially none of the abvoe helped to solve this problem, and it becomes really frustrating to have to restart the PC again and again trying to watch a recorded video file or DVD.

After remove all the above I can only assume that it is a problem with Windows 7, needing a fix of the millisecond.  At least I think that I've exhausted everything I can try... ???

With what is my HTPC, if I can't perform reliably, I have to reinstall Vista, Vista was not the best OS, but at least it was reliable for me in terms of my HTPC.

I was really eager to get Windows 7, I used the RTM version on my netbook for some time before I made the decision to purchase the full retail version for my HTPC, and never had any of these problems with my installation of netbook that I used for playback of media files from an external USB HDD.  So I'm really disappointed to have these problems after doing all that I could to make sure that Windows 7 would work OK.

If anyone can give me any suggestions of what I can try, anythign I can too watching, or if someone has hada similar problem and found a solution for him... Please, please, post more details, because I am really at my wits end now and have to resort to watch the recordings on a 10.2 "screen of my netbook with some speakers of the small laptop usb, after spending so much money on my system and surround sound Setup HTPC, its devastating to think that I'll have to go back to Vista...

Absoultely ANY suggestions would be appreciated...

Thanks in advance for any help and once again, I'm sorry for the length of the post, if there is more information needed I've not provided above, please let me know and I will try to publish as soon as POSSIBLE...

After the forum of scouring and reding of countless discussions, it seems, there is some sort of problem with Media Network Sharing tha could be the cause of this problem, as many people have reported that disabling wmpnetwk.exe in the Services.msc solves the problem.

It's not an ideal solution for me, as I have a HTPC in the room that I play media from the main HTPC downstairs and all the hype MS seemed to suggest that Win 7 is it is much easier to achieve, and has been one of the main points of sale used in one of their commercials for the operating system.

This my MS you need to pay attention to this problem and work towards a solution and allow users to know when the solution has been provided, probably have a service that must be disabled to let the operating system work reliably is quite counterproductive.

Nobody seems to answer my post above with other suggestions and wmpnetwork.exe disable workaround was published last November, all the while still there is no permanent solution...?

EDIT: Just to confirm this wmnetwork.exe Netwrok disabling media sharing in the services, as well as disabling the media streaming in the Netwrok Sharing Center > advanced sharing Options, solved the constant crashes for me.

So all the MS speak of 3rd party drivers for the cards video and other material or material defects are to blame, it's total BS, the only problem is to do with Windows and Windows Media Sharing, lets hope, they decide to do something to fight it... !!

Tags: Windows

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