computer does not stop the on-screen keyboard. It is whenever I log on my profile and will not stop. How do I stop?

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  Hi johnbrandon,
   
  -What happens when you try to shut down the computer? You receive an error message or error code? If Yes, indicate the same.
   
  -Have you been able to shut down the computer without any problem earlier?
   
  -Remember you proceed with recent computer between the calendar changes when things worked fine and now?
   

  You can unplug the connected external devices, as appropriate and check if the problem is resolved.

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  Hi Bobzurcher,

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