Computer stops loading after that user id is started loading but never finishes. Computer has worked fine for 3 years

Computer has worked fine for 3 years. When it is loading windows mode that never stops loading it remains in this mode

Hi, JoyceCarpenter,

What changes have been made before this started happening?  You add new programs or uninstall programs?

You are able to boot mode safe mode with networking?  Download the following tool and run a full scan to make sure that the malware has not infected the system.  You can disable restoring the system incase malware hides in the restoration (see the second link on how to disable the system restore)

http://www.Microsoft.com/download/en/details.aspx?displaylang=en&id=16

http://www.howtogeek.com/HOWTO/Windows-Vista/disable-System-Restore-in-Windows-Vista/

Run the System File Checker

Right-click on the command prompt window and select run as administrator

Type SFC/scannow

Note: there is a space between SFC and / scannow

Press enter

Locate the log by opening run them and type %windir%\Logs\CBS

Press Ok

The following link shows how to replace corrupted files if necessary

http://support.Microsoft.com/kb/929833

Tags: Windows

Similar Questions

Maybe you are looking for