Connection of administrater

After an "update", the computer turns off and restarted.  However, we should not my password or fingerprint, saying that they are not valid.

The only place where I can go is to a small screen asking my administrator to connect.  What should I do to use my laptop HP years?

Is it possible you can call me with the answer?

Thank you

Starting from Alan

610-442-6373.

Hello

The administrator account would be visible (in a normal chest) If you are using XP Pro. If you do not remember give 'Administrator' password try to connect without one. Once connected, you should be able to change the password of any account via the control panel - users.

If you use XP Home then I'm not sure why watch administrator. Normally you can only connect as administrator in safe mode when you are using XP Home. Keep hitting F8 when starting up until you get the black and white menu that lets you select the mode safe upstairs down arrow. Select mode without failure, then log on as an administrator and change passwords if necessary.

Once the passwords are changed, you might have to register them with your fingerprint recognition software.

Please mark this as useful or response if applicable.

Tricky

Tags: Windows

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