Corrupt Sessions Acrobat and Pitstop

Hello.

Enfocus PitStop (13.2) plugin gives the possibility to trace the changes in a pdf file. To do this, he must first launch the PitStop registration process. Then he must "Enfocus sign and save under...". "the pdf file. At this point PitStop joined a signature to the pdf document: "Certified PDF 2 Signature" So far so good.

Then switch us to editing PitStop and trace a vector move or set a new color, etc. After that, we choose "Enfocus sign and save" (not save as). At this stage, Acrobat an error message "Fail to create the digital signature.

Sans titre.png

After that, the history of the editing Gets corrupted.

I did a short video screen capture to display the workflow.

Enfocus PitStop corrupt certified flow - YouTube

Please note that I encounter this problem on Mac and Windows. Acrobat CC

I wrote on the Forum of Enfocus and to support@enfocus but does not have a solution or a confirmation that this a bug or a problem with my workflow so far.

-What someone would do a similar test for me? Thank you.

Please note that I have also tried all the solution to workaround (all failed):

  • I enabled root on MacOS, and began a new session as root.
  • I fixed the permissions with Terminal: sudo/usr/libexec/repair_packages - repair - standard-pkgs /.
    The only problem remaining after that was: 'permissions differ on "Applications/Safari.app/Contents/Resources/Safari.help/Contents/Resources/index.html", should be lrwxr-xr-x, they are - rw - r - r -'
  • I started the Mac without extensions (the SHIFT key at startup).
  • I closed and reopened the test documents or quit and relaunched the Acrobat application to step of the different tests.
  • I waited for a variable amount of time between the first "Enfocus sign and save as" and the second ""Enfocus sign and save"because once it worked fine, but I could not reproduce the 'miracle'.»
  • I uninstalled and reinstalled DC Acrobat and PitStop 13 u2.
  • I installed another demo of PitStop on a newer Mac in another office.
  • I used 10 FontDoctor (from Extensis) to check my fonts.

Enfocus Pitstop is not an Adobe product and is not supported by Adobe. Please contact Enfocus Technical Support with this type of question. They are quite sensitive.

Good luck in getting the resolution of your problem.

-Dov

Tags: Acrobat

Similar Questions

  • Acrobat and Illustrator crashes

    Acrobat and Illustrator crashing way constant aggravation x 1 month, now it's too often use the programs, I tried to uninstall reinstall applications CC - on macbook pro OS X 10.10.2

    Yosemite sometimes has problems, often related to the 'default' permissions that need to be changed

    -solution https://forums.adobe.com/thread/1689788 of a person

    -http://blogs.adobe.com/creativecloud/creative-cloud-and-yosemite/

    -https://helpx.adobe.com/x-productkb/global/mac-os-yosemite-compatability.html

    or

    A chat session where an agent can remotely look inside your computer can help

    Cloud creative support chat (all creative cloud customer service problems)

    http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  • Corrupted Session files

    Among a number of other utilities I am currently is working on a session AA file (.) Diagnosis/repair utility of HIS).

    I've deciphered many of the 'important' bits and I'm trying to write the code for this application.

    Unfortunately (or fortunately really) I have no corrupt sessions (touch wood), since I got my sound system - no crashes!

    So if someone has a session file that loads etc. I would appreciate you attach firmly to this topic or otherwise send me an email through the Web of AATranslator http://www.aatranslator.com.au site

    Good thing indeed...

    Relying on donations/payments programming sound is almost as profitable to be a professional musician :-)

    I have to do something wrong because I do not have a lot of money or done...   But then again I'm still bit torn between the two and can't finish something of real value... Another work then I do for everyone...

  • Corrupt boot drivers and XP NTFS file system

    The system event log shows that I have files corrupted ntfs and suggests also I have the drivers corrupt boot and MS says I should check and repair if necessary - but how do I do this?  There seems to be nothing in the knowledge base on this issue. I have also a no momentum for a service of IP security, but maybe it's just the result of corrupted file system and I will need to recheck once I fixed the underlying problem. Advice please?

    There is also a logon successful for 'Anonymous' on several occasions that may or may not indicate a virus, but may also be the result of damaged files - messy!

    Hello

    I suggest you try to perform the clean boot and check if it helps:

    http://support.Microsoft.com/kb/310353

    NOTE: When you are finished troubleshooting, make sure that you reset the computer in start mode normal such as suggested in step 7 of the above article.

    It will be useful.

  • Need help troubleshooting a Data Execution Prevention (DEP) related to Acrobat and scan edition.

    Windows XP SP3, Adobe Acrobat Pro 9.2, TWAIN driver

    I'm trying to find an answer to help someone else troubleshoot.

    Thus, the user could be used successfully before, scan-to-function PDF Acrobat but now receives a DEP notice that says "To help protect your computer, Windows has closed this program" and lists of Acrobat. Features of Acrobat with a DEP notice normally except when trying to analyze.

    There has been no change other than an update to Acrobat (from 9.1.3 to 9.2 http://kb2.adobe.com/cps/500/cpsid_50026.html) and standard Windows updates known system. Checked all user XP updates been made, did a repair on the installation of Acrobat and checked that he was using the scanner the most recent driver.

    The user disable DEP and everything works well. This fixes the problem, but open the computer to a potential attack.

    Any suggestions on what to try? This could be a problem with the TWAIN driver? is their any way to check?
    Help appreciated - thank you!

    Hello Annanmty,

    Thank you for your message.  We will turn on DEP for all programs, and then add Adobe to the list of exceptions.  Please click HERE for instructions on how to do it.  Please let us know if it did or did not help to solve your problem.
    See you soon

    Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

  • My Cookie file was corrupted in data and my programs continually pop up with the 'corrupt file' error when a program opens, pointing to \Users\name\Appdata\Roaming\Microsoft\Windows\Cookies.

    My Cookie file was corrupted in data and my programs continually pop up with the 'corrupt file' error when a program opens, pointing to \Users\name\Appdata\Roaming\Microsoft\Windows\Cookies.

    The problem is, Chkdsk will not fix this, and I can't access the file. This opens up a world of problems when I need to fix this error, so I can upgrade to Windows 7. Help, please!

    I just ran the scan again. He said of the errors found, but could not be repaired.

    This problem actually has nothing to do with internet explorer. It's the cookies folder that is corrupt in the Windows folder in roaming. The error file is in conjunction with the programs, that I try to run (AIM, Skype, so forth). Trying to enter the folder it says it's corrupt. I don't know what is the root of the problems or how to solve this problem, but these measures have not helped so far. Regarding the repair, I will try that next.

    http://Tinypic.com/view.php?pic=14mw4ly&s=4

    Here is a picture. This is the error of the lower right

    It's what the tool SFC to see system files corrupted and try to repair the system files.
    SFC could not fix it.

    Looks like you will need to do this:

    http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

    Read the info on the link above.

    Good luck with it.

    Let us know how you go with it.

    See you soon.

    Mick Murphy - Microsoft partner

  • Unable to load because the system registry is missing or corrupted state 0x000014c and the cd cannot read HP windows vista recovery disc

    Windows vista HP didn't not load because the system registry is missing or corrupted state 0x000014c and the cd cannot read the recovery disk, could someone help, thanks

    Hello help 757,

    My apologies for the delay in the answer here.

    We need to check the BIOS of the machine and make sure that the CD drive is the first boot device.

    When this is complete, we can use the following article:

    http://support.Microsoft.com/kb/307545

    PLEASE NOTE:

    BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can resolved e. Changes to settings are at your own risk

    Let us know if you have any questions.

    Best regards

    Matthew_Ha

  • I for got my iam password cannot open a session now and in my system there that no other administrator accounts are available. How to connect

    I forgot my password iam unable to open a session now and in my system, there is that no other administrator accounts are available. How to connect

    I forgot my password iam unable to open a session now and in my system, there is that no other administrator accounts are available. How to connect

    As you go now, having a spare admin account is a very practical thing - if you think of it in advance. Fortunately, there are many other options built into Windows to help you out of this situation:
    • Restart the computer with your Windows repair CD, then use system restore to set Windows in a few days (only works if you have recently changed the password).
    • Log in as administrator mode without failure, then reset the password for your existing account (the password is usually empty).
    • Insert your flash drive USB with the password key file (only works if you have taken the time to create such a key file).
    • Use the password indicator (works only if you have created a hint and if it's good enough to allow you to guess the password)
    • Check your paper files (works only if you threw down the password somewhere)
  • My new computer doesn't have a cd player.  I need to transfer my adobe acrobat xpro to it.  Y at - it a downloadable copy?  I bought 8 Acrobat and Acrobat Xpro.

    My new computer doesn't have a cd player.  I need to transfer my adobe acrobat xpro to it.  Y at - it a downloadable copy?  I bought 8 Acrobat and Acrobat Xpr

    Available downloadable Setup files:

    Download and installation help links Adobe

    Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

  • Inconsistency in Acrobat and Reader restrictions

    There is an inconsistency between the Adobe products for restrictions of document on a file that I received.  If I open it in Acrobat, it says 'None' for the security of documents, and any restrictions on the document say "authorized."  If I open it in the reader, he says always "None" for the security of the documents, but about half say the restrictions of the document (including signature) "unauthorized."  What gives?  I use the latest version of Acrobat and Reader, but I don't know what was used to generate the document.  I tried to save the document in Acrobat, but it doesn't help.

    Confusing isn't. The thing is, this isn't a tool of reporting for security. Rather, it is to tell you what you can and can't do now. Thus, the player may not change (for example). If editing is not authorized in the drive and declared as such. Other thgs can depend on to know if a file is active, signed player or whatever.

  • Why is-tab order incorrect in the browser but OK in Acrobat and Adobe Reader?

    I created a form to fill out and set the tab order to online.  It works correctly in Acrobat and Adobe Reader, but when I download on my site, all browsers use a different tab order.  I set the language than English.  Sort of behavior RTL in the browser, it is also somewhat randomly.  I have created several forms in the past and never had this happen before.  This form was started as a Word document that I used the import form creator.  Any ideas on how to force it to use the correct tab order?  Thank you.

    Many browsers (almost all) use their own internal PDF plugin by default. These plugins are known to have many bugs, and it's probably just another. Report the problem to the manufacturers of this plugin.

  • Acrobat and Word compilation error alert: linkCreation.dotm

    I've been getting (and ignorant) this alert in Word 2016 and finally google it. It seems to be linked to additional Adobe with the file name linkCreation.dotm which was installed with Acrobat DC. This Microsoft Web site recommends the deletion of linkCreation.dotm. Until I delete it, I would like to learn more about this file.

    den-module-link-using-Word-for/11c6764c-A527-4db1-ad35-08154331efac http://Answers.Microsoft.com/en-US/Mac/Forum/macofficeinsider-MacWord/compile-Error-in-HID

    Here are my questions about linkCreation.dotm

    • What is its purpose

    • Why Adobe it add

    • what Adobe thinks it would do for me

    • will cause problems in Acrobat DC if I delete it in the Microsoft system files

    If I have to choose between Acrobat and Word succeeds, guess who wins...

    My card, because someone will ask you:

    Jane

    ACI, ACP

    This problem is due to running 64-bit Version of Office with this add-in that is compatible with 32-bit. Adobe is aware and have released a patch you can download Word to problems of conversion to PDF with Acrobat and Mac Word 2016 version 15.23.2 or later https://helpx.adobe.com/acrobat/kb/word-to-PDF-conversion-problems-mac-word-2016.html

  • DC to Acrobat and Acrobat Reader DC - Option to 'Send comment' back to initiator review is missing?

    Recently reinstalled the software from scratch, including Acrobat Pro DC.

    Receipt by e-mail review request to another writer - when I opened the document, I don't have an option in the upper part of the pdf file to 'Send comment' to the initiator. I know that this was in XI'AN and previous, don't know if it was in DC earlier. Thought that maybe the other writer had just registered as player extended with commenting.

    Now, when I sent today a review by e-mail to an SME that is currently running Acrobat Reader DC, he also had the opportunity to send your comments. I checked with another SME that he always * fact * appear in XI player.

    I hope it's just hidden somewhere in the menus. Does anyone know if the option in a menu somewhere, or if the feature has been removed, or if it is a bug?

    It's like teeth pulling sometimes to get people to make comments, so adding in a smaller dam (forcing them to save the pdf file, and then manually create an email and attach, and then send) only adds to the frustration :-)

    Thank you!

    FOR INFO. 'Send feedback' functions now correctly with the update of DC Acrobat (for Acrobat and Acrobat Reader):

    DC October 2016 (2015.020.20039)

  • How to do the "quick print" Windows function works with Adobe Acrobat and Adobe Reader installed on a computer?

    Hello

    On a Windows 10 computer I have Adobe Reader and Adobe Acrobat is installed.

    If Adobe Acrobat is set as the default PDF Viewer, when I right click on a PDF file I don't have the button 'print '.

    If Adobe Reader is set as the default PDF Viewer, when I right click on a PDF file I have this 'print' button, but when I click the button it opens Adobe Acrobat (why?) and it does not print anything

    Are you aware of this bug? What can I do to make this work of button "print"?

    Thanks for reading and your help

    Nicolas

    Which versions of Acrobat and Reader you have installed? The only supported combination is when both are of the same major version (for example, XI Acrobat and Reader XI, or Acrobat DC and DC drive). Anything else is not supported one can cause problems.

  • I was on a chat with (deleted by the moderator), she offered a remote session helps and my frozen computer. Could you help me to reconnect with a file number of session 0187688932

    I was on a chat with (deleted by the moderator) with chat support online, she offered a remote session helps and my computer completely frose. How to reconnect with a file number of session 0187688932 or get any support?

    Hi Piotrr30412376,

    I recommend to start a new chat session with the team, to do so please click here Contact Customer Care

    Sign in with your ID (e-mail address utilized to purchase the product) Adobe - select them exact options below:

    Let us know if that helps.

Maybe you are looking for

  • GB crashes after opening

    New iMac-> Open GB-> new song-> crash.   Next report: Process: GarageBand [5396] Path: /Applications/GarageBand.app/Contents/MacOS/GarageBand ID: com.apple.garageband Version: 4.1.2 (248,7) Generation information: GarageBand_App-2480700 ~ 16 Code typ

  • can not download El Capitan: INSTALL_ERROR_DISTRIBUTION_SIGNED_BY_APPLE

    Cannot re - download El Capitan: "INSTALL_ERROR_DISTRIBUTION_SIGNED_BY_APPLE." When I tried to download El Capitan, the first time, nothing is in the Applications folder at the end of the operation. Then, whenever I try to download again I get the me

  • Implementation OS10.9 to open the windows in the finder on reboot?

    Hi all. MacPro mid-2010 model, OS 10.9.5, 16 gig RAM... You know, it seems that whenever Apple highlights its new version, it boasts all the features of "new and improved" she brings with her. What they don't tell you is what they forgot to put back!

  • 2d28tu HP 2000: lost my computer hp laptop

    Is it possible to track my phone lost?

  • Tuncated from database values

    We use System.Data.OracleClient with .net 2.0 to connect to the server Oracle 12 c. We see that if the value returned from the Oracle database is 'AABBCCDD', in the application shows "AABB" only. We have verified that the value of the database is ret