Could not download document cloud
I have two PCs - different material but both running 64-bit Windows 10 Pro Version 1151 OS Build 10586.36; both running Acrobat Reader DC V 2015.009.20079; both connected to the same network switch. BUT a PC CAN download files from Document Cloud, the other IMPOSSIBLE. Any suggestions?
Document cloud does not work in some locations of Acrobat Reader. So I used this method.
Tags: Acrobat
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26/08/16 10:38:03:316 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 |
26/08/16 10:38:03:316 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | ##################################################
26/08/16 10:38:03:316 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | ##################################################
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26/08/16 10:38:03:316 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | RemoteUpdateManager version is: 1.9.5.25 (BuildVersion: 1.9.5;) Brand: Thursday, May 26, 2016 10:30:28)
26/08/16 10:38:03:324 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | **************************************************
26/08/16 10:38:03:324 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Initialization of library of UpdaterCore...
26/08/16 10:38:04:135 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | UpdaterCore library initialized successfully.
08/26/16 10:38:04:136 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | The FFC substitution that url from the redirection file is... (http://kpfny-ausst.kpf.com:80/ACC/services/ffc/products/ffc.xml)
26/08/16 10:38:04:191 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Domestic HdpimCreateSession
26/08/16 10:38:04:191 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Enter "createHDPIMSession".
26/08/16 10:38:04:191 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | new session '{8992BA90-AAE9-40A6-BB17-70FDD092998D}' created
26/08/16 10:38:04:191 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Out of hdpimCreateSession, new session ID is "{8992BA90-AAE9-40A6-BB17-70FDD092998D}".
26/08/16 10:38:04:191 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | **************************************************
26/08/16 10:38:04:191 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Departure UpdaterCore CheckForUpdate...
26/08/16 10:38:07:538 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | CheckForUpdates is completed successfully.
26/08/16 10:38:07:538 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | **************************************************
26/08/16 10:38:07:538 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Departure UpdaterCore DownloadUpdates...
26/08/16 10:38:07:580 | [INFO] | | JEAN | UM | HUMSessionManager | | UM | 3872 | Enter "createHUMSession".
26/08/16 10:38:07:580 | [INFO] | | JEAN | UM | HUMSessionManager | | UM | 3872 | new session created "{B44034E3-4D91-48E0-B558-585C4A3DFC17}"
26/08/16 10:38:07:580 | [INFO] | | JEAN | UM | HUMInterface | | UM | 3872 | Out of humCreateSession, new session ID is "{B44034E3-4D91-48E0-B558-585C4A3DFC17}".
26/08/16 10:38:13:519 | [INFO] | | JEAN | UM | HUMInterface | | UM | 3872 | Out of humDownloadProductFFC with the State "1".
26/08/16 10:38:13:646 | [INFO] | | JEAN | UM | HUMInterface | | UM | 3872 | Out of humParseProductFFC with the State "1".
26/08/16 10:38:13:649 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | No dependent product found for installed product (COCM) (1.0)...
26/08/16 10:38:13:650 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | No dependent product found for product installed (CORE) (1.0)...
26/08/16 10:38:13:650 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | No dependent product found for installed product (CORG) (1.0)...
26/08/16 10:38:13:651 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | No dependent product found for installed product (ACR) (9.6)...
26/08/16 10:38:13:652 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | No dependent product found for installed product (PSC) (1.0)...
26/08/16 10:38:13:652 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | No dependent product found for product installed (PSTI) (1.2.0)...
26/08/16 10:38:13:653 | [INFO] | | JEAN | UM | HUMInterface | | UM | 3872 | Output of humGetLatestUpdates with the State "1".
26/08/16 10:38:13:654 | [INFO] | | JEAN | UM | HUMInterface | | | 3872 | Find a correspondent installed with update (ACR) (9.6) (win32) (9.6.1) (9.6.1.147)...
26/08/16 10:38:13:654 | [INFO] | | JEAN | UM | HUMInterface | | | 3872 | Adding this set of applicable updates update...
26/08/16 10:38:13:654 | [INFO] | | JEAN | UM | HUMInterface | | | 3872 | Find a correspondent installed with update (ILST) (20.0.0) (win64) (20.1.0) (20.1.0.174)...
26/08/16 10:38:13:654 | [INFO] | | JEAN | UM | HUMInterface | | | 3872 | Adding this set of applicable updates update...
26/08/16 10:38:13:654 | [INFO] | | JEAN | UM | HUMInterface | | | 3872 | Find a correspondent installed with update (RPAS) (17.0) (win64) (17.0.1) (17.0.1.159)...
26/08/16 10:38:13:654 | [INFO] | | JEAN | UM | HUMInterface | | | 3872 | Adding this set of applicable updates update...
26/08/16 10:38:13:670 | [INFO] | | JEAN | UM | HUMInterface | | UM | 3872 | Out of humTerminateSession with the State "1".
26/08/16 10:38:13:671 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Following updates apply to the system:
26/08/16 10:38:13:676 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | (ACR/9.6.1.147/win32)
26/08/16 10:38:13:678 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | (ILST/20.1.0.174/win64)
26/08/16 10:38:13:680 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | (PHSP/17.0.1.159/win64)
26/08/16 10:38:13:682 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 |
26/08/16 10:38:13:684 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Following updates are downloaded:
26/08/16 10:38:13:687 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | (ACR/9.6.1.147/win32)
26/08/16 10:38:13:688 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | (ILST/20.1.0.174/win64)
26/08/16 10:38:13:690 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | (PHSP/17.0.1.159/win64)
26/08/16 10:38:13:691 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 |
26/08/16 10:38:13:695 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Download (ACR/9.6.1.147/win32)...
26/08/16 10:38:13:699 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Inside hdpimDownloadProduct with < DriverInfo > < ProductInfo > < SapCode > sec application < / SapCode > < CodexVersion > 9.6.1 < / CodexVersion > < win32 Platfor m > < / platform > < BuildVersion > 9.6.1.147 < / BuildVersion > < n\AppData\Local\Adobe\RemoteUpdateManager_Downloads\ACR_9.6.1.147_win32 EsdDirectory > C:\Users\kpfnywsadmi < / EsdDirectory > < /Pr oductInfo > < en_US RequestInfo > < InstallLanguage > < / InstallLanguage > < RUM_1_9_5 x-api-key > < / x-api-key > < / RequestInfo > < / DriverInfo >
26/08/16 10:38:13:701 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Out of hdpimDownloadProduct with the State '0 '.
26/08/16 10:38:17:025 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5640. Fill to install request JSON data
26/08/16 10:38:17:026 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5640. Sorting of packages to install
26/08/16 10:38:17:026 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5640. Package (name: CameraRawRIBSCoExistPackage Version: 9.6.0.126) selected by download
26/08/16 10:38:17:026 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5640. Package (name: AdobeCameraRaw8.0All Version: 9.6.1.147) selected by download
26/08/16 10:38:17:026 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5640. Package (name: AdobeCameraRaw8.0All - x 64 Version: 9.6.1.147) selected by download
26/08/16 10:38:17:026 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5640. Package (name: AdobeCameraRawProfile8.0All Version: 9.6.0.126) selected by download
26/08/16 10:38:17:026 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3272. From task "DOWNLOAD" package (name: CameraRawRIBSCoExistPackage Version: 9.6.0.126)
26/08/16 10:38:17:026 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3272. Package (name: CameraRawRIBSCoExistPackage Version: 9.6.0.126) download info - DownloadSize: 77163, Downloadpath: "C:\Users\kpfnywsadmin\AppData\Local\Adobe\RemoteUpdateManager_Downloads\ACR _9.6.1.147_win32".
26/08/16 10:38:20:337 | [FATAL] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3272. Unrecoverable error '125' occurred in download
26/08/16 10:38:20:337 | [FATAL] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3272. Error has occurred in the download package (name: CameraRawRIBSCoExistPackage Version: 9.6.0.126). Error code: '125'
26/08/16 10:38:20:745 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Impossible to download HD media (ACR, 9.6.1), library returned the error (125)...
26/08/16 10:38:20:745 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | HdpimControlProgress of Interior for the request of type '53469624'
26/08/16 10:38:20:745 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Output of hdpimControlProgress with the State '0 '.
26/08/16 10:38:20:745 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Unable to download (ACR/9.6.1.147/win32)...
26/08/16 10:38:20:748 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Download (ILST/20.1.0.174/win64)...
26/08/16 10:38:20:751 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Could not download HD media, another current download or library not initialized correctly...
26/08/16 10:38:20:751 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | HdpimControlProgress of Interior for the request of type '53470368'
26/08/16 10:38:20:752 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Output of hdpimControlProgress with the State '0 '.
26/08/16 10:38:20:752 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Unable to download (ILST/20.1.0.174/win64)...
26/08/16 10:38:20:754 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Download (PHSP/17.0.1.159/win64)...
26/08/16 10:38:20:757 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Could not download HD media, another current download or library not initialized correctly...
26/08/16 10:38:20:757 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | HdpimControlProgress of Interior for the request of type '53470368'
26/08/16 10:38:20:758 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Output of hdpimControlProgress with the State '0 '.
26/08/16 10:38:20:758 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Unable to download (PHSP/17.0.1.159/win64)...
26/08/16 10:38:20:761 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Some updates failed to download...
26/08/16 10:38:20:765 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | **************************************************
26/08/16 10:38:20:765 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Departure UpdaterCore InstallUpdates...
26/08/16 10:38:20:765 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | No new updates to install...
26/08/16 10:38:20:771 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | **************************************************
26/08/16 10:38:20:771 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | After the updates failed to download:
26/08/16 10:38:20:773 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | (ACR/9.6/9.6.1/win32)
26/08/16 10:38:20:775 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | (ILST/20.0.0/20.1.0/win64)
26/08/16 10:38:20:777 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | (PHSP/17.0/17.0.1/win64)
26/08/16 10:38:20:778 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | **************************************************
26/08/16 10:38:20:896 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | HdpimControlProgress of Interior for the request of type '53470368'
26/08/16 10:38:20:897 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Output of hdpimControlProgress with the State '0 '.
26/08/16 10:38:20:897 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Domestic HdpimTerminateSession
26/08/16 10:38:21:205 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Release of hdpimTerminateSession, fenced with success the session ' 0'
26/08/16 10:38:21:209 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | ##################################################
26/08/16 10:38:21:209 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | Ending the return Code of RemoteUpdateManager (2)
26/08/16 10:38:21:209 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | ##################################################
26/08/16 10:38:21:209 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | ##################################################
26/08/16 10:38:21:209 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 |
26/08/16 10:40:45:139 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 |
26/08/16 10:40:45:139 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | ##################################################
26/08/16 10:40:45:139 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | ##################################################
26/08/16 10:40:45:139 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Launch of the RemoteUpdateManager...
26/08/16 10:40:45:139 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | RemoteUpdateManager version is: 1.9.5.25 (BuildVersion: 1.9.5;) Brand: Thursday, May 26, 2016 10:30:28)
26/08/16 10:40:45:150 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | **************************************************
26/08/16 10:40:45:150 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Initialization of library of UpdaterCore...
26/08/16 10:40:45:471 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | UpdaterCore library initialized successfully.
08/26/16 10:40:45:472 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | The FFC substitution that url from the redirection file is... (http://kpfny-ausst.kpf.com:80/ACC/services/ffc/products/ffc.xml)
26/08/16 10:40:45:474 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Domestic HdpimCreateSession
26/08/16 10:40:45:474 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Enter "createHDPIMSession".
26/08/16 10:40:45:474 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | new session created "{A7908BD5-A45A-4C85-8A92-332A0AB55EBA}"
26/08/16 10:40:45:474 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Out of hdpimCreateSession, new session ID is "{A7908BD5-A45A-4C85-8A92-332A0AB55EBA}".
26/08/16 10:40:45:474 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | **************************************************
26/08/16 10:40:45:474 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Departure UpdaterCore CheckForUpdate...
26/08/16 10:40:51:287 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | CheckForUpdates is completed successfully.
26/08/16 10:40:51:287 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | **************************************************
26/08/16 10:40:51:287 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Departure UpdaterCore DownloadUpdates...
26/08/16 10:40:51:289 | [INFO] | | JEAN | UM | HUMSessionManager | | UM | 4436 | Enter "createHUMSession".
26/08/16 10:40:51:289 | [INFO] | | JEAN | UM | HUMSessionManager | | UM | 4436 | new session '{54CFE69F-3748-424F-8A0D-60423D676FFF}' created
26/08/16 10:40:51:289 | [INFO] | | JEAN | UM | HUMInterface | | UM | 4436 | Out of humCreateSession, new session ID is "{54CFE69F-3748-424F-8A0D-60423D676FFF}".
26/08/16 10:40:59:267 | [INFO] | | JEAN | UM | HUMInterface | | UM | 4436 | Out of humDownloadProductFFC with the State "1".
26/08/16 10:40:59:499 | [INFO] | | JEAN | UM | HUMInterface | | UM | 4436 | Out of humParseProductFFC with the State "1".
26/08/16 10:40:59:503 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | No dependent product found for installed product (COCM) (1.0)...
26/08/16 10:40:59:503 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | No dependent product found for product installed (CORE) (1.0)...
26/08/16 10:40:59:531 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | No dependent product found for installed product (CORG) (1.0)...
26/08/16 10:40:59:532 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | No dependent product found for installed product (ACR) (9.6)...
26/08/16 10:40:59:533 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | No dependent product found for installed product (PSC) (1.0)...
26/08/16 10:40:59:535 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | No dependent product found for product installed (PSTI) (1.2.0)...
26/08/16 10:40:59:536 | [INFO] | | JEAN | UM | HUMInterface | | UM | 4436 | Output of humGetLatestUpdates with the State "1".
26/08/16 10:40:59:537 | [INFO] | | JEAN | UM | HUMInterface | | | 4436 | Find a correspondent installed with update (ACR) (9.6) (win32) (9.6.1) (9.6.1.147)...
26/08/16 10:40:59:537 | [INFO] | | JEAN | UM | HUMInterface | | | 4436 | Adding this set of applicable updates update...
26/08/16 10:40:59:537 | [INFO] | | JEAN | UM | HUMInterface | | | 4436 | Find a correspondent installed with update (ILST) (20.0.0) (win64) (20.1.0) (20.1.0.174)...
26/08/16 10:40:59:537 | [INFO] | | JEAN | UM | HUMInterface | | | 4436 | Adding this set of applicable updates update...
26/08/16 10:40:59:537 | [INFO] | | JEAN | UM | HUMInterface | | | 4436 | Find a correspondent installed with update (RPAS) (17.0) (win64) (17.0.1) (17.0.1.159)...
26/08/16 10:40:59:537 | [INFO] | | JEAN | UM | HUMInterface | | | 4436 | Adding this set of applicable updates update...
26/08/16 10:40:59:553 | [INFO] | | JEAN | UM | HUMInterface | | UM | 4436 | Out of humTerminateSession with the State "1".
26/08/16 10:40:59:554 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Following updates apply to the system:
26/08/16 10:40:59:558 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | (ACR/9.6.1.147/win32)
26/08/16 10:40:59:559 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | (ILST/20.1.0.174/win64)
26/08/16 10:40:59:561 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | (PHSP/17.0.1.159/win64)
26/08/16 10:40:59:563 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 |
26/08/16 10:40:59:566 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Following updates are downloaded:
26/08/16 10:40:59:569 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | (ACR/9.6.1.147/win32)
26/08/16 10:40:59:571 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | (ILST/20.1.0.174/win64)
26/08/16 10:40:59:572 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | (PHSP/17.0.1.159/win64)
26/08/16 10:40:59:574 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 |
26/08/16 10:40:59:577 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Download (ACR/9.6.1.147/win32)...
26/08/16 10:40:59:581 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Inside hdpimDownloadProduct with < DriverInfo > < ProductInfo > < SapCode > sec application < / SapCode > < CodexVersion > 9.6.1 < / CodexVersion > < win32 Platfor m > < / platform > < BuildVersion > 9.6.1.147 < / BuildVersion > < n\AppData\Local\Adobe\RemoteUpdateManager_Downloads\ACR_9.6.1.147_win32 EsdDirectory > C:\Users\kpfnywsadmi < / EsdDirectory > < /Pr oductInfo > < en_US RequestInfo > < InstallLanguage > < / InstallLanguage > < RUM_1_9_5 x-api-key > < / x-api-key > < / RequestInfo > < / DriverInfo >
26/08/16 10:40:59:582 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Out of hdpimDownloadProduct with the State '0 '.
26/08/16 10:41:03:251 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5184. Fill to install request JSON data
26/08/16 10:41:03:252 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5184. Sorting of packages to install
26/08/16 10:41:03:252 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5184. Package (name: CameraRawRIBSCoExistPackage Version: 9.6.0.126) selected by download
26/08/16 10:41:03:252 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5184. Package (name: AdobeCameraRaw8.0All Version: 9.6.1.147) selected by download
26/08/16 10:41:03:252 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5184. Package (name: AdobeCameraRaw8.0All - x 64 Version: 9.6.1.147) selected by download
26/08/16 10:41:03:252 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5184. Package (name: AdobeCameraRawProfile8.0All Version: 9.6.0.126) selected by download
26/08/16 10:41:03:252 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5472 | From task "DOWNLOAD" package (name: CameraRawRIBSCoExistPackage Version: 9.6.0.126)
26/08/16 10:41:03:253 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5472 | Package (name: CameraRawRIBSCoExistPackage Version: 9.6.0.126) download info - DownloadSize: 77163, Downloadpath: "C:\Users\kpfnywsadmin\AppData\Local\Adobe\RemoteUpdateManager_Downloads\ACR _9.6.1.147_win32".
26/08/16 10:41:07:002 | [FATAL] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5472 | Unrecoverable error '125' occurred in download
26/08/16 10:41:07:002 | [FATAL] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 5472 | Error has occurred in the download package (name: CameraRawRIBSCoExistPackage Version: 9.6.0.126). Error code: '125'
26/08/16 10:41:07:389 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Impossible to download HD media (ACR, 9.6.1), library returned the error (125)...
26/08/16 10:41:07:389 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | HdpimControlProgress of Interior for the request of type '8107312'
26/08/16 10:41:07:389 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Output of hdpimControlProgress with the State '0 '.
26/08/16 10:41:07:389 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Unable to download (ACR/9.6.1.147/win32)...
26/08/16 10:41:07:393 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Download (ILST/20.1.0.174/win64)...
26/08/16 10:41:07:396 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Could not download HD media, another current download or library not initialized correctly...
26/08/16 10:41:07:396 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | HdpimControlProgress of Interior for the request of type '8107312'
26/08/16 10:41:07:396 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Output of hdpimControlProgress with the State '0 '.
26/08/16 10:41:07:396 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Unable to download (ILST/20.1.0.174/win64)...
26/08/16 10:41:07:399 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Download (PHSP/17.0.1.159/win64)...
26/08/16 10:41:07:402 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Could not download HD media, another current download or library not initialized correctly...
26/08/16 10:41:07:402 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | HdpimControlProgress of Interior for the request of type '8107312'
26/08/16 10:41:07:402 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Output of hdpimControlProgress with the State '0 '.
26/08/16 10:41:07:402 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Unable to download (PHSP/17.0.1.159/win64)...
26/08/16 10:41:07:405 | [ERROR] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Some updates failed to download...
26/08/16 10:41:07:410 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | **************************************************
26/08/16 10:41:07:410 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Departure UpdaterCore InstallUpdates...
26/08/16 10:41:07:410 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | No new updates to install...
26/08/16 10:41:07:415 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | **************************************************
26/08/16 10:41:07:415 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | After the updates failed to download:
26/08/16 10:41:07:417 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | (ACR/9.6/9.6.1/win32)
26/08/16 10:41:07:419 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | (ILST/20.0.0/20.1.0/win64)
26/08/16 10:41:07:421 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | (PHSP/17.0/17.0.1/win64)
26/08/16 10:41:07:423 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | **************************************************
26/08/16 10:41:07:443 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | HdpimControlProgress of Interior for the request of type '8105576'
26/08/16 10:41:07:444 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Output of hdpimControlProgress with the State '0 '.
26/08/16 10:41:07:444 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Domestic HdpimTerminateSession
26/08/16 10:41:08:292 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Release of hdpimTerminateSession, fenced with success the session ' 0'
26/08/16 10:41:08:296 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | ##################################################
26/08/16 10:41:08:296 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | Ending the return Code of RemoteUpdateManager (2)
26/08/16 10:41:08:296 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | ##################################################
26/08/16 10:41:08:296 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | ##################################################
26/08/16 10:41:08:296 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 |
For those interested, the solution was adding a wildcard MIME Type as explain here installation AUSST 4.0 on Windows Server 2012
Thank you
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could not download the file ordered after five attaempts due to network problem
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Could not download the ordered after five attaempts due to network problem.
Assistance required.
Kind regards
Nilesh Shah.
http://prodesigntools.com/tag/DDL
http://helpx.Adobe.com/x-productkb/policy-pricing/CS6-product-downloads.html
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Adobe Download Troubleshooting Wizard
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