RUM could not download updates for CC AUSST 2015.5

I recently deployed cc 2015.5. We have some updates once my deployment was built. I ran the RUM on a few machines and always, it fails to download the same updates. I have a local AUSST, I rebuilt the server with the option - fresh options and it didn't help. Here's the log of RUM. Y at - there something I'm missing.

26/08/16 10:38:03:316 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | ##################################################

26/08/16 10:38:03:324 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | **************************************************

26/08/16 10:38:04:191 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | new session '{8992BA90-AAE9-40A6-BB17-70FDD092998D}' created

26/08/16 10:38:04:191 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Out of hdpimCreateSession, new session ID is "{8992BA90-AAE9-40A6-BB17-70FDD092998D}".

26/08/16 10:38:04:191 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | **************************************************

26/08/16 10:38:07:538 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | **************************************************

26/08/16 10:38:07:580 | [INFO] | | JEAN | UM | HUMSessionManager | | UM | 3872 | Enter "createHUMSession".

26/08/16 10:38:07:580 | [INFO] | | JEAN | UM | HUMSessionManager | | UM | 3872 | new session created "{B44034E3-4D91-48E0-B558-585C4A3DFC17}"

26/08/16 10:38:07:580 | [INFO] | | JEAN | UM | HUMInterface | | UM | 3872 | Out of humCreateSession, new session ID is "{B44034E3-4D91-48E0-B558-585C4A3DFC17}".

26/08/16 10:38:13:519 | [INFO] | | JEAN | UM | HUMInterface | | UM | 3872 | Out of humDownloadProductFFC with the State "1".

26/08/16 10:38:13:646 | [INFO] | | JEAN | UM | HUMInterface | | UM | 3872 | Out of humParseProductFFC with the State "1".

26/08/16 10:38:13:653 | [INFO] | | JEAN | UM | HUMInterface | | UM | 3872 | Output of humGetLatestUpdates with the State "1".

26/08/16 10:38:13:654 | [INFO] | | JEAN | UM | HUMInterface | | | 3872 | Find a correspondent installed with update (ACR) (9.6) (win32) (9.6.1) (9.6.1.147)...

26/08/16 10:38:13:654 | [INFO] | | JEAN | UM | HUMInterface | | | 3872 | Adding this set of applicable updates update...

26/08/16 10:38:13:654 | [INFO] | | JEAN | UM | HUMInterface | | | 3872 | Find a correspondent installed with update (ILST) (20.0.0) (win64) (20.1.0) (20.1.0.174)...

26/08/16 10:38:13:654 | [INFO] | | JEAN | UM | HUMInterface | | | 3872 | Adding this set of applicable updates update...

26/08/16 10:38:13:654 | [INFO] | | JEAN | UM | HUMInterface | | | 3872 | Find a correspondent installed with update (RPAS) (17.0) (win64) (17.0.1) (17.0.1.159)...

26/08/16 10:38:13:654 | [INFO] | | JEAN | UM | HUMInterface | | | 3872 | Adding this set of applicable updates update...

26/08/16 10:38:13:670 | [INFO] | | JEAN | UM | HUMInterface | | UM | 3872 | Out of humTerminateSession with the State "1".

26/08/16 10:38:13:699 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 3872 | Inside hdpimDownloadProduct with < DriverInfo > < ProductInfo > < SapCode > sec application < / SapCode > < CodexVersion > 9.6.1 < / CodexVersion > < win32 Platfor m > < / platform > < BuildVersion > 9.6.1.147 < / BuildVersion > < n\AppData\Local\Adobe\RemoteUpdateManager_Downloads\ACR_9.6.1.147_win32 EsdDirectory > C:\Users\kpfnywsadmi < / EsdDirectory > < /Pr oductInfo > < en_US RequestInfo > < InstallLanguage > < / InstallLanguage > < RUM_1_9_5 x-api-key > < / x-api-key > < / RequestInfo > < / DriverInfo >

26/08/16 10:38:20:765 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | **************************************************

26/08/16 10:38:20:771 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | **************************************************

26/08/16 10:38:20:778 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | **************************************************

26/08/16 10:38:21:209 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | ##################################################

26/08/16 10:38:21:209 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 3872 | ##################################################

26/08/16 10:40:45:139 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | ##################################################

26/08/16 10:40:45:150 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | **************************************************

26/08/16 10:40:45:474 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | new session created "{A7908BD5-A45A-4C85-8A92-332A0AB55EBA}"

26/08/16 10:40:45:474 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Out of hdpimCreateSession, new session ID is "{A7908BD5-A45A-4C85-8A92-332A0AB55EBA}".

26/08/16 10:40:45:474 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | **************************************************

26/08/16 10:40:51:287 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | **************************************************

26/08/16 10:40:51:289 | [INFO] | | JEAN | UM | HUMSessionManager | | UM | 4436 | Enter "createHUMSession".

26/08/16 10:40:51:289 | [INFO] | | JEAN | UM | HUMSessionManager | | UM | 4436 | new session '{54CFE69F-3748-424F-8A0D-60423D676FFF}' created

26/08/16 10:40:51:289 | [INFO] | | JEAN | UM | HUMInterface | | UM | 4436 | Out of humCreateSession, new session ID is "{54CFE69F-3748-424F-8A0D-60423D676FFF}".

26/08/16 10:40:59:267 | [INFO] | | JEAN | UM | HUMInterface | | UM | 4436 | Out of humDownloadProductFFC with the State "1".

26/08/16 10:40:59:499 | [INFO] | | JEAN | UM | HUMInterface | | UM | 4436 | Out of humParseProductFFC with the State "1".

26/08/16 10:40:59:536 | [INFO] | | JEAN | UM | HUMInterface | | UM | 4436 | Output of humGetLatestUpdates with the State "1".

26/08/16 10:40:59:537 | [INFO] | | JEAN | UM | HUMInterface | | | 4436 | Find a correspondent installed with update (ACR) (9.6) (win32) (9.6.1) (9.6.1.147)...

26/08/16 10:40:59:537 | [INFO] | | JEAN | UM | HUMInterface | | | 4436 | Adding this set of applicable updates update...

26/08/16 10:40:59:537 | [INFO] | | JEAN | UM | HUMInterface | | | 4436 | Find a correspondent installed with update (ILST) (20.0.0) (win64) (20.1.0) (20.1.0.174)...

26/08/16 10:40:59:537 | [INFO] | | JEAN | UM | HUMInterface | | | 4436 | Adding this set of applicable updates update...

26/08/16 10:40:59:537 | [INFO] | | JEAN | UM | HUMInterface | | | 4436 | Find a correspondent installed with update (RPAS) (17.0) (win64) (17.0.1) (17.0.1.159)...

26/08/16 10:40:59:537 | [INFO] | | JEAN | UM | HUMInterface | | | 4436 | Adding this set of applicable updates update...

26/08/16 10:40:59:553 | [INFO] | | JEAN | UM | HUMInterface | | UM | 4436 | Out of humTerminateSession with the State "1".

26/08/16 10:40:59:581 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | HDPIM | 4436 | Inside hdpimDownloadProduct with < DriverInfo > < ProductInfo > < SapCode > sec application < / SapCode > < CodexVersion > 9.6.1 < / CodexVersion > < win32 Platfor m > < / platform > < BuildVersion > 9.6.1.147 < / BuildVersion > < n\AppData\Local\Adobe\RemoteUpdateManager_Downloads\ACR_9.6.1.147_win32 EsdDirectory > C:\Users\kpfnywsadmi < / EsdDirectory > < /Pr oductInfo > < en_US RequestInfo > < InstallLanguage > < / InstallLanguage > < RUM_1_9_5 x-api-key > < / x-api-key > < / RequestInfo > < / DriverInfo >

26/08/16 10:41:07:410 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | **************************************************

26/08/16 10:41:07:415 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | **************************************************

26/08/16 10:41:07:423 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | **************************************************

26/08/16 10:41:08:296 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | ##################################################

26/08/16 10:41:08:296 | [INFO] | | JEAN | Public services | RemoteUpdateManager | | | 4436 | ##################################################

For those interested, the solution was adding a wildcard MIME Type as explain here installation AUSST 4.0 on Windows Server 2012

Thank you

Tags: Adobe

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