Crash on launch of Indesign

Hello, I am a Director of multi-seat licenses, but two users have problem to launch individual 11-4-0-90: application to farm/accidents.

To temporarily solve the problem, I put these preferences in the Trash: Macintosh: disk hard/users / < USER > / Library/Preferences/Adobe InDesign / < Version # > / < language > /

and the problem is solved, but until the next time the computer starts: InDesign is the same problem again

How can I me permanently to this?

PS: Sorry for my English ^ ^

Hi John,.

You should try two things:

1. update the InDesign to the latest version which is 11.4.1. We fixed a few crash related issues in this updated fix.

2. If the update does not resolve the problem, you can try to create new account for users on the computer and check.

Kind regards

OM

Tags: InDesign

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