crashes when you try to install a wireless printer

Greetings from rescuers;

My desktop HP P6210F computer refuses to recognize the exiostence of my HP Officejet wireless printer.  The printer works from other laptops in the House.  The PC crashes when I go to 'check' the envirnoment network page and requires that the Task Manager to release.  He also cannot afford to install via a USB connection.  Any advice you could offer would be appreciated.

The f

Hello again @jlehman56,

Thanks for the information on your question, your patience is appreciated. I'm you provide a document from HP support: HP printers - The Network Installation hangs on the screen 'check' environment network, which will address the issue you're seen and get resolved in my opinion. I was hoping that printing and scanning doctor would do that for you. The document that I linked you addresses different operating systems so simply scroll down until you find your and follow the instructions on the breast.

Please re-post if you need extra support. Thanks again for the display on the HP Forums. Have a wonderful day!

Tags: HP Desktops

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