Creating cloud asks me to register, but I already have a subscription.
Hi my name is malena and I just bought the cloud for only 19.99. for some reason any od the file does not open and when I attempt to open the file popup window remaining to get a free trial of 29.99 im am comfused and I really need to do my job. I aprecaite if someone can help me
Hi Malena,
Welcome to the community!
Please let us know if you try to open a file in a product like Photoshop, Indesign etc, if yes then make sure you have app creative cloud that helps to activate the product.
Download the application via https://creative.adobe.com/products/creative-cloud and sign in using the Adobe ID that contains the subscription to activate all products.
If the pop-up window $ 29.99 is different then kindly post a screenshot and we'll help you accordingly.
Thank you!
Ankit
Tags: Adobe
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