I already have adobe subscription but

I already have a subscription paid annually Adobe. So I need to convert 6 docs to pdf to png and it to sell me a new subscription, although it recognizes that I have the plan. WHAT SHOULD I DO? !

Hi donnap21794628,

I checked that you have improved your service of 'Adobe export in PDF format' to 'pack Adobe PDF.

Adobe PDF Pack helps you create from other files in PDF format. See this KB doc for more information on Adobe PDF Pack: FAQ | Adobe PDF Pack

The previous service that is export to Adobe PDF format helps you only convert PDF to Word, Excel, and rich text format files.

See this KB doc for more information on export to PDF: FAQ | Export to Adobe PDF, Document Cloud

If you come back, you will not be able to create PDF.

Let us know if you have any questions.

Kind regards

Meenakshi

Tags: Acrobat

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