Creating cloud crashing on my Macbook Pro when you restart.

It's a recurring problem since migrating from a Mid 2010 MacBookPro for 2015 MacBook Pro Mid to mid-December.  After the installation of the creative cloud, it works very well for days at ends, but as soon as I dared to restart my laptop, CC desktop crashes at startup.

Yes I do I have removed creative cloud and Apps before the Migration, but I didn't know that would be a problem at the time of the migration.  Now, I am well aware that the application must be removed before the migration, and I dare say I'll remember that for future migration.

I uninstalled with Creative Cloud Uninstaller, cleaned with AdobeCreativeCloudCleanerTool and reinstalled creative cloud whenever it breaks down.  It's annoying to have to do continually until I have the source of the problem.

I was given help by a representative of Adobe (Bangalore, India) this morning that remote connected to my laptop, threw a few things in the location of the library and then cleaned and re-installed CC.  Everything worked well and I was assured that the problem would be fixed now.

Not the case.  After we said our cheerios, I rebooted my MacBook Pro and, you guessed it, crashed again.  Deleted files plist records, such as recommended by the technology Adobe should hang again and have now reinstalled CC once more.  It is now working, but my guess is that it will crash once again when I reboot.

Seriously frustrating it is.

Any assistance in the Adobe community on a possible solution would be appreciated.

Chris

Migration or copy files backup or a time machine is not recommended.

You need to install files from installation such as referenced here:

FAQ: How to download and install the Adobe Creative Cloud Desktop App?

FAQ: How to download and install creative cloud applications?

If you have already uninstalled, cleaned and reinstalled and have problems, please contact technical support for additional help by using the following link: Please contact Adobe customer service.

For more information, please visit: FAQ: how to contact Adobe for support?

Tags: Adobe

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