Creation of DVD Windows closes when the file is moved to the work menu

"try burning .avi files to dvd using create DVD windows and when I drag the file to the creation of dvd or even to open it manually through the import that it cancels and closes saying ' stopped working '.

Hi emwercs,

Follow the instructions below that may help you solve the problem of Windows DVD maker.

Method 1:

Create DVD Windows stops working due to incompatibility with one or several codec files that are obsolete or incompatible with the project or the DVD Maker software itself.

(Obsolete or incompatible) Codec files must be located and renamed to resolve the issue.

1. open the start menu and type event viewer in the start menu search bar. Open event viewer from the menu.
2. in the case of Viewer click Windows logs in the left panel
3. click on application under Windows Logs logs
4. search for the error messages listed in the event viewer window Central Panel and double-click on the error to check if it log is linked to the creation of DVD.

Example of error log:

Signature of the problem
Problem event name: APPCRASH
Application name: DVDMaker.exe
Application version: 6.0.6000.16386
Application timestamp: 4549b5b0
Fault Module name: nevideohd.ax
Fault Module Version: 4.6.15.0
Timestamp of Module error: 459bb828
Exception code: c0000005
Exception offset: 00008b 89
OS version: 6.0.6000.2.0.0.256.1
Locale ID: 1062

5 locate the fault Module name, it must be a file with the extension or dll.
6 once identified the name of the file, try to locate the file in the C:/Windows/System32 folder.
(Please click on view the content if the files do not appear automatically).
7. If the files are not listed in the System32 folder, find the file with search containing the files and system files.
8 find the file and rename it.
9. check if the problem persists. If the problem persists and the error message appears again, find the new file which is the origin of the problem of event, error log viewer.

Method 2:

You can also uninstall any third party burning programs and software of the codec of programs and features that these could cause the error.

Check whether the problem is resolved.

Please post back and let us know if it helped to solve your problem.

Kind regards
KarthiK TP

Tags: Windows

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