Creation panel white cloud

I have installed on my iMac and my Mac Air creative cloud and that you have installed updates on the airwaves.

However, I tried to do the same thing on the iMac with the icon on the upper right side, but when I click it, it happens than just

a drop down menu EMPTY / box.

A genius out there please

Thank you

First, close your office cc application.

then, rename the opm.db file by:

Navigate to the OOBE folder.

Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE

Mac OS: /users/folder/Library/Application Support / Adobe / OOBE

and rename the file opm.db in opm_old.db, for example

Finally, launch your cc desktop application.

If this does not work: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Tags: Adobe

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