Creative white cloud screen
I just got a membership for creative cloud, but after downloading it, I see only a white screen when it starts. I use a PC with Windows 7 above. I have tried all the following proposed solutions I found on the forums and all the different combinations of them:
-Folder Program Files (x 86) delete/rename OOBE / Common Files / Adobe
-OOBE file delete/rename in users / (me) / AppData / Local / Adobe
-Delete/rename the files opm.db in users / (me) / AppData / Local / Adobe / OOBE
-Uninstalling and reinstalling
-Put an end to all the process Adobe are running in the Task Manager
But nothing has worked. I deleted the only sign of punctuation in my name on the profile of Adobe, and I don't have a company name. I try to avoid the hack to remove the '&' from my Windows user profile name, because it sounds like it can cause all kinds of other problems that I don't need.
I have spent 2 days on this now and you really want just this apparently simple problem to solve! Anything does not work - Please HELP!
They were really useful and effective solved my problem (had to change my Windows username to get rid of the '&'). Thanks a lot for your help!
Tags: Adobe
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I have the creative Panel white cloud... without apps... I just restarded 5 times... What should I do? I'm subscribed to photography and I have only one active computer... qiuesto would be the second. I don't know what to do...
First, close your office cc application.
then, rename the opm.db file by:
Navigate to the OOBE folder.
Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
Mac OS: /users/
folder/Library/Application Support / Adobe / OOBE and rename the file opm.db in opm_old.db, for example
Finally, launch your cc desktop application.
If this does not work: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
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After the launch of Creative cloud, all I get is the screen creative white cloud.
When I run creative cloud, that's all I see.
I'm running Windows 7 on a HP Ultrabook
Try also the discussions of the forum according to the resolution.
Creative cloud Packager white screen after the Adobe ID Login
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White cloud screen on mac creative
Hello
I saw the posts about this problem on windows but not on mac, when you open window creative cloud is empty, how to solve this problem.
Thank you
Paul
Follow the procedure below and check:
N ° 1)
Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.
(Applications > Utiliites)
Search for a file Adobe Creative Cloud (as appropriate) and Adobe Application Manager under utility window and trash both folders.
Step 2)
Trash Adobe Creative cloud from Applications Eh well.
Step 3)
(1) right-click on the icon in the Finder, then select the option "Go-ToFolder .
(2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)
~/Library
(3) then navigate to Application Support > Adobe.
Open file Adobe and trash folders named AAMUpdater and OOBE.
Step 4)
(1) right-click on the icon in the Finder, then select 'Go - To' folder.
(2) you will get a text box, type in the following command and then press the 'return '.
/ Library
(3) then navigate to Application Support > Adobe.
Open file Adobe and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.
Step 5)
Click on the link below and download & run the cleaning of Adobe tool:
Select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."
Step 6)
Click on the link below and download the creative Cloud configuration file and use it to install the creative Cloud Desktop application.
https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg
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White cloud screen creative.
Hello. I have a small question about Creative cloud that I can not install my apps in my PC.
Tried a lot of difficulty that I saw in this forum and nothing happens. Can someone help me?
I have Windows 10.
The error is that. I can't log in to my account.
Thank you!
If you are still having the same issue, let us know if you are using a wired Ethernet or Wifi Internet connection or wireless.
If you have installed like Norton, AVG, Mcafee security suites... etc temporarily disable their firewall and check.
If there are several users connected to the computer at the same time, close the other user accounts and check.
You can also try with the steps mentioned in the link, which is a different issue, but applies for spinning wheel question below.
This facility is no longer functional.
Reference:
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
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Why is my desktop application menu creative white cloud?
I can't update my apps CC, because the desktop app is messed up. The menu of the taskbar is just empty. Any ideas on how to fix it, if I can access the latest app updates?
Hmm, you did the basic troubleshooting steps and still problems with the creative cloud app, we'll need to start the advanced stages.
It is best to perform a clean reinstallation:
Follow the steps mentioned in the link below
-
Desktop application creative white cloud
My desktop creative cloud for pc application opens fine but is completely empty.
I checked that I have the latest version of air etc.
So now I'm unable to install apps as the Muse of my cloud.
Help, please!
Hello Mr Kelllet,
Please perform the following steps to solve the problem.
- Close the application of Creative Cloud runs.
- Navigate to the OOBE folder.
Windows: [System drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
Mac OS: /users/folder/Library/Application Support / Adobe / OOBE - Rename the file opm.db in opm_old.db
- Launch of creative cloud
Please make sure that you enable the folder options show hidden files.
Mac:
http://helpx.Adobe.com/x-productkb/global/access-hidden-user-library-files.html
Windows:
http://helpx.Adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html
I hope this helps.
Please let me know if there is still faced with the question
Kind regards
Sumit Singh
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Menu creative App cloud is empty or still loading, no more applications can be downloaded
Under Apps menu, next to the resource, it is still loading or being blank, which means that I can't update or download apps! I'm panicking because my project is in two days and I really need to download certain applications more! Help, please!
WHITE cloud screen http://forums.adobe.com/message/5484303 can help
- and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
- and step by step http://forums.adobe.com/thread/1440508?tstart=0
-
Hello world
I try to install the creative cloud application for my office. The problem is, whenever I open the application, I get a white screen. Anyone know how to fix this?
Thank you, Jas
Windows 7
64 bit
WHITE cloud screen http://forums.adobe.com/message/5484303 can help
- and step by step http://forums.adobe.com/thread/1440508?tstart=0
- and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
or
A chat session where an agent can remotely look inside your computer can help
Cloud creative support chat (all creative cloud customer service problems)
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My Adobe Creative Cloud screen does not open, what should I do?
Hello
I installed Adobe Creative cloud a few weeks ago. But now I can't open the program, OR remove the program. It just fact/show nothing at all.
What should I do?
Please try to remove the Creative app clouds-
- Using creative cloud | Uninstall the creative cloud desktop application
- https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html
Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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Unusual problem with creative application Cloud
On one of my computers, which is a machine of Windows 8, I have problems with the creative cloud application.
A few weeks ago, I opened the creative application of Cloud, and the window open with the top bar that has the title 'Creative cloud', the three icons on the right side shows correctly, then the black bar underneath with cloud icon, the words 'Creative cloud' and the gear showing correctly icon. However, the entire body of the page is completely empty.
I contacted Janine Smith at the NAPP help desk and suggested that to delete the Adobe\OOBE folder. I did, and then the creative application Cloud worked as it should. I point out that I also downloaded and reinstalled the creative cloud application.
Unfortunately, when I turned on my computer the next day I had the same problem. If someone has had this problem and has been able to get it fixed?
I also have another problem that whenever I turn on my computer, the creative application cloud broken runs and open this application white background on my screen.
I have a second computer running the creative cloud and have had no problems with it.
I can't wait to hear any other comments on this issue.
Laurent
Yes, I'm sorry I missed OOBE in the opm.db of instructions file is located under the OOBE folder.
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What happened 4 times for me now. I got nuthin'! Help?
Hello
Hello
You can refer -:new Creative Cloud application unusable: it is empty!
and also try:-screen black at sign - in | Creative Office Cloud app
Hope this helps!
-
Howdy, I'm running a PC, Win 7 pro.
I tried several times to install and uninstall creative cloud, but the app is always empty. No program nothing than a blank white plate.
Thanks for the help
Todd/Thumper
Hello Todd/Thumper,
in this case I download a trial version really new to your program (s) in question and change / them later in a 'real' version, BUT because you said, you "re-" already installed, then it will become a bit more complicated. It would be necessary that you need to use «Adobe Creative Suite Cleaner Tool»
Here's a tip for that (the order varies according to your individual needs. Please read first, all my proposals so you can better choose the first step :)
1. maybe you will need to toggle, so please take a look here:
http://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
2. sometimes we know in the meantime, the "opm.db" file is the culprit. In this case, you must remove it.
3 have you ever try to "uninstall and re - install '? Be careful with the aso facility (de). by (de) installation of your own resources. As much as I regret and I'm afraid as strange as it may seem, it is a challenge for Creative Adobe cloud cleaning tool. Sometimes - for some reason-CC "unwilling" work. In this case you should CC completely remove and reinstall by using Adobe Creative cloud cleaning tool. (A try to uninstall by own resources is not enough!)
I quote: Adobe Creative Suite cleanup tool allows to solve the problems of installing Adobe Creative Cloud and Adobe Creative Suite (CS3 - CS6) applications. The tool removes the records facility for preliminary facilities of Cloud applications or Creative Suite creative. It does not affect existing installations of earlier versions of Creative Suite or creative Cloud applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
4. If necessary and for further questions click on http://helpx.adobe.com/contact.html till get you to the 'chat '. So "open" Please use ist, I for my part had the best experiences. I quote Adobe Preran employee: the chat button is enabled as soon as there is an available agent to help.
Hans-Günter
-
Whenever I try to evaluate and improve the performance of the computer, I get a type of white blue screen telling me I have bad software or hardware and my computer does climb? He did NOT finish the task is content to any screen blue screen saying it's bad it's bad, your computer is messed up bigtime, so-to-speak
Hi Cynthia,.
1 have you ever done any hardware or software changes to the PC?
2. What is the brand and model of the PC?
3. What is the full error you get when you try to evaluate the computer?
Audit of the statues of the device in the Device Manager.
a. click the Start button, type devmgmt.msc and press ENTER.
b. check for any exclaimation mark and the status of the devices.Follow these methods.
I suggest you to first run the resolution of performance problems.
Method 1: Open the resolution of Performance problems
http://Windows.Microsoft.com/en-in/Windows7/open-the-performance-TroubleshooterMethod 2: Disconnect non-essential external devices and try to evaluate the computer.
Method 3: Also, temporarily disable the antivirus and check the question. Anti-virus programs are sometimes called causes this problem.
Turn off the Antivirus software
http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.Let us know if it helps. If the problem persists, please answer, we will be happy to help you.
-
Jumble of creative enterprise Cloud of versions
Then my uni given me a subscription to Creative Enterprise Cloud and I'm if confused as to why there is such a jumble of different versions of the software.
I have:
Premiere Pro 2015.3
After effects 2014
Hearing of 2014
SpeedGrade 2015.
In Adobes stupid eco non-vers system backward compatibility, how do I power dynamic link to something first if all software is a mixture of incompatible versions... ?
SOLVED.
Was the simplest things, and first on the list of non applications appear to the download page. The CC.exe was running in compatibility mode for a stupid reason,
Thanks anyway for the help
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