Creative cloud error: problem loading Page
I'm trying to download creative Cloud applications and I get the error message: the address has not been understood Firefox doesn't know how to open this address, because the Protocol (aam) is not associated with any program. You may need to install additional software to open this address.
I just signed up for the cloud today. I checked that my subscription has been paid.
I tried 3 different browswers, Explorer, Chrome AND Firefox.
I am using Windows 7, 64-bit
I installed cs6.
Help please
Thank you
Carrie
Please try the following steps:
WIN 7 and 8 (64-bit):
- OOBE and rename OOBE_old located in C:\Program Files (x 86) \Common Files\Adobe
- Restart the browser
- Go to https://creative.adobe.com/products/creative-cloud
- Connect using Adobe ID and password and download the desktop CC application.
WIN 7 and 8 (32-bit):
- OOBE and rename OOBE_old located in C:\Program Files\Common Files\Adobe
- Restart the browser
- Go to https://creative.adobe.com/products/creative-cloud
- Connect using Adobe ID and password and download the desktop CC application.
Tags: Adobe
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