Creative cloud Installer hangs on initialization of Installer
I recently built a new computer (under Windows 10) and I'm trying to install Adobe Premiere and Creative Cloud on it. I downloaded the file CreativeCloudSet-Up on the site of Adobe CC Apps and he ran. It hangs from the beginning where the progress bar has only a small piece of progress and it says "initialization of the installation program. The bar never moves and it gives me an error message. If I click Cancel, the program stops in response ("No response" message in Windows) and I'm unable to complete the task in the Task Manager.
It is a new computer that has no previous installation of all Adobe products. It doesn't even have Flash installed.
I tried Adobe running the CC cleaning tool. I tried to install Adobe Application Manager (this also blocks on editing Adobe Application Manager). Both methods have yielded no results.
I'm out of options here. Does anyone have a solution?
Follow the procedure below:
Restart the computer once.
Temporarily disable the firewall.
Also make sure, automatic detection of Proxy settings is enabled.
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x 86) \Adobe.
Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]
Impossible to remove? Rename it to Adobe Creative Cloud centenarians.
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then go to the Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4:
Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.
Then, download and install the Adobe Creative Cloud app and check.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe
Tags: Adobe
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