Creative cloud installs and does not open.

Creative cloud installs and does not open.

I tried all the suggestions (and there are many this seems to affect many people) please advise I already uninstalled and reinstalled 4 times nothing helps.  I ran the adobe cleaner ETC.  It is irritating that I paid for it and it will be forced to work on free software, because even if they suck, they work. Please notify

Hello

Please follow the steps mentioned below to delete previous files of the creative cloud and then try to reinstall it.


Remove the OOBE and AAMUpdater folders.

Mac OS:

  1. Exit creative Cloud Desktop
  2. Access \User\\Library\Application Support\Adobe *

And/Library/Application Support / Adobe *.

To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 and later.

  1. Find and delete the files AAMUpdater and OOBE
  2. Download creative-cloud

https://helpx.Adobe.com/creative-cloud/help/install-apps.html

Windows:

  1. Exit creative Cloud Desktop
  2. Go to \Users\\AppData\Local\Adobe\

And C:\Program Files (x 86) \Common Files\Adobe

C:\ProgramData\Adobe

  1. To view the AppData folder and program hidden data, see files, folders, file name extensions. Windows XP, Vista, Windows 7.
  2. Find and delete the files AAMUpdate and OOBE
  1. 5 re - download creative-cloud

https://helpx.Adobe.com/creative-cloud/help/install-apps.html

Kind regards

Sandrine

Tags: Adobe

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