Creative cloud - returns to the trial - login request serial number
I had problems with CC on two different machines, running OSX Lion and Mountain Lion
When opening any program CC he requests the license.
It then asks me to connect or if connected already to confirm my email CC. Once this happened it requires a serial number
I followed the instructions > http://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html
They do not work on a machine (Michael is grayed out) or asking to connect you (in gray also)
Same issue on both machines. I completely uninstalled CC on both, run the CC cleaner http://www.adobe.com/support/contact/cscleanertool.html and reinstalled. Same question.
Any help would be appreciated seriously. I spotted a few similar things in the forums with really poor support - some go back to the past few months?
Yep! I'm a fool.
Router firewall blocks.
Tags: Adobe
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I bought creative cloud last night do not have a serial number where is it?
Creative cloud, I bought last night, I started to download it, the computer asked me a serial number I have ever received. I checked everywhere to do without success.
Where is he?
The CC has not need any number of series, it is based on an Adobe ID.
In the case where you are prompted for the serial number then you can refer to.
Concerning
Baudier
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Now that I joined creative Cloud is anyway I can get a serial number for Photoshop?
I've just been on the phone for technical support and billing of 2 1/2 hours. Last night I was chatting with them for an hour and a half, please help. I'm on a date limit (as everyone here, I'm sure).
I have a plug-in which requires Photoshop has a serial number registered so he could start.
That my new copy of Photoshop is enabled on the cloud - this plugin (SiteGrinder) don't see it as a registered copy.
Billing has been able to provide me with the serial number which is linked to my account, but no one can tell me how to enter this serial number for Photoshop now.
We tried to clear my temp folder, who brought back the window 'continue the trial or licensed software', but once I'm registered there is no opportunity to enter my serial number. This was done following the instructions of tech support reps. I think I maybe clicked must continue the trial to bring this opportunity to enter a serial number. I do not know.
The last person I spoke to was very difficult to understand and spoke to me as if I didn't know what I was doing, but actually, I don't think he really understood my problem.
Curiously, the person that I spoke in the Department of billing immediately understood my problem and after that put me on hold told me there was a work around.
I have a serial number there must be a way to get in, right?
Once again, please help and thank you in advance.
JIC anyone here can access here is my file number: 183245881
-Ben
Using Vista x 64
Thanks again. Seems that an update to the latest version fixed. I feel a bit stupid. They had no ducumentation to this effect on their site, and I was not having any problem with SG in PS CS4 then my panic and run ahead of my common sense a little. From SG 3.5.4 seems it's a non-issue. What is the closing of one of these discussions, tag if there is?
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Downloaded the trial LR CC - serial number of needs
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On a Mac. Lightroom has never been installed on this machine before.
Thank you.
Lars E.
Trial mode expires prematurely
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http://helpx.Adobe.com/x-productkb/global/trial-software-expired-early.html
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[personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not the Adobe support, please do not post personal information]
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I bought Photoshop CC 2015 creative thinking Cloud before running the trial version of my computer. After you have installed the creative cloud, the box with the number of days remaining still apears. How can I proceed?
Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
If this fails, CC help | Applications creative Cloud back to update evaluation Mode to 2015 CC
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I installed creative cloud for Lightroom 6 trial and now my computer runs like an old lady of 90 with a market framework. It is clear, he can not cope, and I need to buy a new computer. How can I transfer the case to the computer again that I did not yet?
Please click the link for photography Software Digital | Free download Adobe Photoshop Lightroom CC trial
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I hope this helps.
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I tried to download trial version of photoshop on creative cloud. 42% the download stops and the program starts to extract the files, BUT when it's done, he says failed to install. When I click on more information ot says: fatal error: payload "Microsoft C++ Redistributation Pack 2010 (Code output: 34)." Can someone help me please?
See link below:
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A download of Cloud will not work for a licensed version.
Lightroom - all versions
Windows
http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
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I just download Adobe Creative cloud and all the so-called applications 'try' instead of the installation. I bought all the applications so why it only gives me an option 'try '?
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Hi, I have a subscription in photoshop and creative cloud which includes the luminous room. but he asks me a serial number now; can anyone help please?
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https://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html
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Please contact support by calling/chat for cancellation requests and billing queries:
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