Creative cloud think my purchased programs need to subscriptions and I can't delete the remaining files of CC!
It's absolutely maddening. I finished my subscription and delete all programs of cc. I also have my previously PURCHASED without a subscription based programs. Once I deleted all the files of CC, a small part of the CC remained, telling me that if I want to run my versions CS6 Photoshop or premiere, I have to subscribe! I even re-downloaded (no rental) programs purchased on adobe.com, but he ALWAYS wants me to pay for a subscription! There is one folder of creative cloud left in my program adobe files and no matter how hard I trying to delte, he tells me that I can't, it's 'open in another program' well I go into task manager and stop damn near every suspicious program which could be executed, it and it may not ALWAYS be deleted. And I don't even know if the removal of this last folder CC stops this. ADOBE. What the devil.
Hello
Please visit download / install / uninstall FAQ: how to uninstall cloud creative apps?
Hope that helps!
Kind regards
Sheena
Tags: Adobe
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Hello
See the following topics:
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CC has a fake email, can not change
Hope that helps!
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Please see the change of the country associated with your Adobe ID.
To change the Adobe ID, you can check your Adobe ID account management
For further help please contact the Support from Adobe on the Customer Contact
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Why? you have the answer?
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Hello
Please follow CC Office lists the applications as "up to date" when it is not installed
Hope that helps!
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And anyone who has used the creative cloud cleaner to help with installation problems? I should try?
Hi Alison,.
You do not specify the issue that you are facing, but you can restore Photoshop CC 2014.Please use the link below to find out how to install an older version of any Application Adobe CC.
How to find and install a previous Version of Adobe Apps in CC 2015 | Adobe Customer Care Team
Link to adobe vacuum as you said use the Adobe Creative Cloud cleaning tool to solve installation problems
Cloud troubleshooting creative risks troubleshoot Adobe Creative Cloud download and installation issues
Let us know if that helps you solve/Rolling back Photoshop.
~ Assani
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If this does not work, follow the steps below and check:
N ° 1)
Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.
(Applications > Utiliites)
Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.
Step 2)
Trash Adobe Creative cloud from Applications Eh well.
Step 3)
(1) right-click on the icon in the Finder, then select the option "Go-ToFolder .
(2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)
~/Library
(3) then navigate to Application Support > Adobe.
Open file Adobe and trash folders named AAMUpdater and OOBE.
Step 4)
(1) right-click on the icon in the Finder, then select 'Go - To' folder.
(2) you will get a text box, type in the following command and then press the 'return '.
/ Library
(3) then navigate to Application Support > Adobe.
Open file Adobe and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.
Step 5)
Click on the link below and download & run the cleaning of Adobe tool:
Select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."
http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg
Step 6)
(1) if it please click on the icon of the Apple menu and select System Preferences, then click Network.
(2) choose the network that is currently connected to the internet can you Ethernet or Airport (Wireless).
(3) then click on the Advanced button, then click proxies.
(4) to the title of "Select a Proxy Server to configure" uncheck all checkboxes proxy, can uncheck "Use FTP Passive Mode (PASV)".
(5) then click on the Apply Now button.Step 7)
Click on the link below and download the creative Cloud configuration file and use it to install the creative Cloud Desktop application.
https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg
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In my creative cloud, there is no App tab at all and I can't get any software
I guess that the button install Adobe Apps should activate, but it does not work. Nothing happens when you press this button.
Thanks for the tips.
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Hey Rainer,.
Please refer to the threads below where this issue has been addressed:
Missing Creative Cloud Desktop applications tab
Re: creative cloud computer desktop is not displayed Panel apps?
Kind regards
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I'm hoping to get a solution to a frustrating situation
You need Camera Raw version 9.0 for the D7200, so you can install it for CS6. However, you need LR 6 to work with these files, unless convert you them to DNG LR4 to open either with ACR 9.0 by bridge or by the free dng converter.
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Mac Lion I and of I annual subscription, it seemed to me that creative cloud tried to update Photoshop CC, DC Bridge and Lightroom 5, purchased and more programs rather replaced by those of the test, the ' I have subscription comes due in November, what I do to restore those bought? Thank you
Please check the system requirements for | Creative cloud, you can upgrade your system if allowing you to use applications Adobe Creative Cloud CC 2015.
If you who have the old version, see: download and install Adobe Creative Cloud applications
I hope this helps.
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I bought photograhy creative cloud, but my status is a free member and program of the trial. My order number is DELETED. If I can't use it to the full option within 24 hours. I'll cancel.
[personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not the Adobe support, please do not post personal information]
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Hola, tengo mi Suscripcion a problem with Creative Cloud, al momento los programas use sale me el message of Quebec tengo version prueba puedo hacer para el problema delivery
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I sent by email informing you that my computer crashed last month and now I'm ready to download the creative cloud again. Please help me on this. I have not used the program while paying for him. hoping for your immediate answer on what to do. Can I download the free trial version and apply my account on it and fix it on your side? Kindly get back to me as soon as possible because I need it for my school work and tasks. Thank you.
Uninstall anything cc which can be installed. »
Restart your computer.
clean a http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer
install the cc desktop application, use of the desktop application cloud creative to manage your applications and services
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Attempt to download first CC on a second computer for my only primary repair. Computer a CS6, I removed it. Now Creative Cloud thinks he is already downloaded and it is not. Help, please. < deleted by the moderator >
You will need to provide more information, if it does not fit your situation.
CC desktop applications 'updated' lists when it is not installed
----------------------------------------------------------------http://helpx.Adobe.com/creative-cloud/KB/AAM-lists-removed-apps-date.html
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Creative cloud thinks that my area is Bhutan
Creative cloud thinks that my area is Bhutan instead of Turkey, so I can't buy all the plans. I changed my region, it still does not work.
If your Adobe ID shows the wrong country, please also read:
FAQ: How can I change the country associated with my Adobe ID?
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