Critical error 10 first forces close

I have a computer of Windows 10 with first Elements 10 that I just installed. I have Intel i5-2450 2.50 GHz like my CPU, when I try to create a new project, I have to choose a directory of files. When I click on the Browse button, it says that a critical error has occurred, and he'll try to save my project. When I click on the ok button it ´will close. Then I try again and again, it does not work. I can't find the project on the computer either. What should I do?

First of all, try to run the program as administrator.

If this does not work, try to uninstall and reinstall. It might help to run a registry cleaner like CCleaner uninstall it and reinstall.

Also, since you have just installed a new operating system, try running Disk Cleanup and Disk Defragmenter to erase unnecessary files. And, of course, go to start/settings/updates up-to-date to ensure that you have installed the Windows updates.

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