CRMOD insert web service does not

I'm trying to insert a new CRMOD account via web services with different external system but ID the same name and location. On these accounts "duplicate", I get the following error:

"System.Web.Services.Protocols.SoapException: example of the integration component 'Account', with the user key", a record with identical values already exists in the database of Siebel.""

Is there a setting that I can add to the web service to only watch the external system id when it is inserted.

Any suggestions?

Hello

No, there is no setting that can force you to make sure that only ExternalSystemID is meant and not the account name field and location.

This is the data of the Account object model, to manage the uniqueness of the amongst files CRM expects that account name and location is different from existing records.

Usually these cases can happen by consequence system autour with the location field by making it unique every time.

Hope this helps

Tags: Oracle

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