CS Photoshop for Ricoh Aficio MP C6501 5.1 printing problem

We have problems with the pilot of the EFI E7200-US (Ricoh Aficio MP C6501) for Mac OS X 10.5.X and 10.6.X during printing from Adobe Photoshop CS 5.1 we. We have some active USER CODES, and the BOX of the PRINT DIALOGUE will not provide access in the Fiery features section in the print dialog box to enter the USER CODE. This has worked with Adobe Photoshop CS 4 / CS 3 and it works with all other products in the Adobe CS 5.5 (CS5.5 InDesign / Illustrator CS5.1, etc...)

The message in the print dialogue box is:

The bundle '(FF) EF24544' could not be loaded because it does not contain a version for the current architecture.

Contact the creator of beams listed here for the most recent version.

Features Fiery 3.0.125 (3.0)

3.0.125 (3.0)

Everyone knows about this problem? In my view, it is EFI/Ricoh or Adobe issue and not a problem of Apple.

Looks like you're under Photoshop 64-bit, and the printer driver is only 32-bit.  The rest of the CS5 products is 32-bit only.

Photoshop CS5 also uses cocoa printing API, while the rest of the suite is using the API of Cabon impression.

You could try to run Photoshop in 32-bit addressing mode (read the information in the application to pass) and see if the printer driver works.

But above all you must communicate with EFI and get a printer driver that works in 64-bit, Mac OS.

Tags: Photoshop

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