CS3 upgrade will not accept older serial number in step 2 :(

Hi people,

I happily use Photoshop CS for years and then got a retina with the Mavericks...

So I had to up the ante, but because I couldn't afford to CC or CS5 + I got CS3 on eBay.  Now it has been sold as "full detail", but it turns out only an upgrade but with serial number and al.  No HUGE problem that I got my serial number of Photoshop CS and unboxed don't drive again.  Or so I thought.

It works very well to install and even at trial, but when I arrived at the point of my serial number CS 'upgrade', he does not like my CS serial number.  Feel I can't upgrade!

What could be the matter?  My serial number CS is very good and it works fine on my old Mac running CS again, but not on a Mac (the retina and the old Mac I tested just to rule the retina not recognizing CS) to move to CS3.

Also I want to register for CS3, even if it's just an upgrade, but it is already registered.  Is there a provision for owners of Photoshops preowned?  I have the drive in good faith, with workshop and box etc.

OK - Here's the update: I persevered and contacted support on the mysterious additive by support staff to "liberate the serial number in a different way" and got the ADVANCE helped me support staff.

It was settled in the twenty minutes after I explained that if I had bought antiques it WAS the genuine article - that she was assaulted with this question buggy not take serial number of my basic application (or any other requests to upgrade qualification).

My CS3 now works well, even if it is not registered for me (which would be nice because that means that I would be able to help "liberate" some question it has in the future).  I am happy.  Although not so happy that I have had in fact purchased the 'full retail' version and shouldn't have had to pass through these circles.    But can not complain that I needed to get back on track here.

Hope someone else has this problem is also happy that I had to get help here.

Tags: Adobe

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