CS3 upgrade will not accept older serial number in step 2 :(
Hi people,
I happily use Photoshop CS for years and then got a retina with the Mavericks...
So I had to up the ante, but because I couldn't afford to CC or CS5 + I got CS3 on eBay. Now it has been sold as "full detail", but it turns out only an upgrade but with serial number and al. No HUGE problem that I got my serial number of Photoshop CS and unboxed don't drive again. Or so I thought.
It works very well to install and even at trial, but when I arrived at the point of my serial number CS 'upgrade', he does not like my CS serial number. Feel I can't upgrade!
What could be the matter? My serial number CS is very good and it works fine on my old Mac running CS again, but not on a Mac (the retina and the old Mac I tested just to rule the retina not recognizing CS) to move to CS3.
Also I want to register for CS3, even if it's just an upgrade, but it is already registered. Is there a provision for owners of Photoshops preowned? I have the drive in good faith, with workshop and box etc.
OK - Here's the update: I persevered and contacted support on the mysterious additive by support staff to "liberate the serial number in a different way" and got the ADVANCE helped me support staff.
It was settled in the twenty minutes after I explained that if I had bought antiques it WAS the genuine article - that she was assaulted with this question buggy not take serial number of my basic application (or any other requests to upgrade qualification).
My CS3 now works well, even if it is not registered for me (which would be nice because that means that I would be able to help "liberate" some question it has in the future). I am happy. Although not so happy that I have had in fact purchased the 'full retail' version and shouldn't have had to pass through these circles. But can not complain that I needed to get back on track here.
Hope someone else has this problem is also happy that I had to get help here.
Tags: Adobe
Similar Questions
-
CS5 upgrade will not accept my serial number CS3 Extended
I try to install CS5 upgraded to my computer. He agrees the CS5 upgrade key, but when I go to select the current CS3 product in the list, it does not accept this series as a serial number valid. I get the error "this serial number is not for a product calling." Please try another. »
I have CS3 Extended installed on the computer. How can I me upgraded to CS5?Thank you
Rafael
Tarinam96588818 that's right, education serial numbers are not accepted for upgrades. You have Photoshop CS3 education license registered under your account. Not accept Photoshop CS5 as a serial number eligible.
Do you have another product that you used to purchase the Photoshop CS5 upgrade? You can find details on how to locate your serial numbers registered to find the serial number of your Adobe product quickly. The eligible product is perhaps under another account?
For direct assistance Tarinam96588818, with a product as a location, please contact our team for assistance directly to the customer to contact care...
-
I'm trying to reinstall CS2 on an XP that has never been installed. The download works fine, but will not accept my serial number to activate. I copy and paste from my account to ensure accuracy. Continue to receive the serial number incorrect error. What would be my next step to get this race?
CS2 (or earlier version) activation server has disappeared, then read below
You MUST use the special number on the page, not your original serial number
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm
-
I bought a new computer and also Adobe acrobat Pro XI. It did not work properly. I uninstalled and tried to reinstall it, but the computer will not accept the serial number. What can I do?
You accidentally type in a redemption code when he says he only wants a serial number?
-
I've migrated Adobe Acrobat 9 Pro from an old computer. When I try to run my adobe pdf files, the app invites me to enter a serial number. The number I have is for the CS4 Master Collection. The system will not accept this number. Anyone know what I can do in addition to re-setup of the entire collection (which I don't need)? And how to avoid having to buy a new Acrobat Pro?
You can not migrate to the installations of the Adobe software from one system to the other, as these applications install plug-ins and various preferences and code in several locations on your system (Windows and Mac OS - and WIndows was also the question of a myriad of registry entries). You must disable it on your old system and installation of support on your new system. There is no shortcut for this. Sorry!
-Dov
-
CS5 Extended will not accept the serial number just by downloading it from the Adobe Site.
I bought Photoshop CS5 Extended Adobe. I had to wipe my Mac clean and now in train to reload CS5 Extended but in vain. Problem I cold not find my original disk, butI have the original box with the serial number on this subject.
I went to the download Adobe CS5 download products site and downloaded CS5 extended. Then he asked me my serial number and he said that it does not recognize my serial number.
How to get my serial number recognized? When I don't have CS5 hove?
It is the selection that I used:
Photoshop CS5, Photoshop CS5 Extended
Make sure that you use the right number and the right program.
-
Acrobat XI will not accept my serial number
I just spent 2 hours with tech support and they cut me off without finishing turning the question (in addition to said Acrobat XI does not come with the cloud). I installed Acrobat XI since the Application Manager. When I run the Acrobat application it gives me first a trial screen (we have a full creative cloud service and have for months). When I select the license button, I get the "you don't have an active internet connection" (which I do). If I can choose to enter the serial number and enter the number that we have for our CC, I get a message that the number is not valid for Acrobat Pro XI - and that's as far as I can go.
Here, any help would be great.
Acrobat XI is included with Creative Cloud and as John mentioned, relates to your Adobe ID (creative cloud does not use a serial number). There is a serial number associated with your Creative Cloud subscription (which appears under the qualified products), but it is not used for the property registration/product installation. Acrobat supports only have one version installed (with the exception of the drive) and must be installed via Adobe Application Manager, usually the previous versions have uninstalled for you automatically. There was a problem with the license and Acrobat X (not XI) which leads to having to disable and re-enable another produced CS6 (often show a 130:11 error) but I did continue to see similar reports with XI.
-
Adobe photoshop will not accept my serial number
CS6 bought 21/09/2012
Hi Carolyn,
Is there a specific error message you get? Were you able to install on another machine?
You would like to watch the following document https://helpx.adobe.com/creative-suite/kb/unable-validate-serial-number-ccm.html
This gives general advice on serial numbers.
If the problem persists I would tender hand to our conversation of support which can check the s/n for you (better to not do this on a public forum).
-
CS5.5 upgrade does not accept the serial number used to install CS 5 Master Collection
Installed CS5 Master Collection serial number with given disc. CS5 Master Collection installed fine. Inserted disc CS Design Standard 5.5 and entered serial number. He asked a qualifying product/serial number. I selected "Master Collection CS5" and entered the serial number, that I had just used in order to properly install this product. I get an error saying "this serial number is not for a product calling." Please try another. »
Serial number or activation issues
----------------------------------You must contact Adobe Support by chat or phone when you have the serial number and activation problems.
Here are some links to help making contact:
-
the elements 5 Setup does not accept the serial number
I've owned this software (PSE5) since the day 1. I installed as a replacement PC several times with success. Now I need to reinstall the software on a reconfigured pc and it will not accept the serial number. Tech chat room is of no help. Is there a solution to this problem?
Error "serial number is not valid for this product". Creative Suite
-
I have re-downloaded 7 elements and it does not accept my serial number
I have re-downloaded 7 items and it will not accept my serial number so I'm forced to use the free trial of 30 days which expires
Regular license http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
-
I'm trying to reinstall Illustrator CS4, Photoshop, and InDesign on my new Mac. It does not accept my serial number. Adobe called they told me that they do not provide support for older programs and has sent me a link to here. Can someone guide me?
If this is an upgrade, you must the cs4 and the serial number of versions eligible.
Make sure you use the correct installation file that corresponds to your serial number, error: "serial number is not valid for this product". Adobe Creative Suite
In addition, How to open third-party developers not identified in Mac OS X applications ' Mac Tips .
-
Hello. I would like to activate my educational program CS3 (version 2007) on my new computer. Unfortunately, it does not accept my serial number. What can I do? I delayed the program on my old computer, but it does not accept the activation on the new laptop.
Make sure you use the correct serial number. Quickly find your serial number
If you do not disable the original installation, then it is possible that your two activations permits were used, and you need to reset your counter to activate. For this you must contact the Adobe Support via chat and ask them to reset your activations. If you ask for more than that they will tell you that they cannot offer you any support.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC ) -
Had to reinstall my CS3 because of faulty hard drive. It does not accept my serial number as it says it is already used the maximum number of activations and says I should turn off. I can't as the hard disk failed! Please help.
Have already tried to contact Adobe and they told me to reinstall the program. I did this and the same issue. It's crazy. I can not turn off something that I did not more...
Thank you.
No - I had, of course, tried all these things. Finally, I had someone (after several days) on the personal chat group that could fix and it did it in a few minutes. Too bad that nobody else seemed to be able to do. Adobe is very soft.
I can't thank enough the other person - it was amazing.
-
I have a CS3 design standard and it will not put the serial number
I have CS3 Design Standard. Yes, I realize his old v, but it does the job for me at the moment, until I get a nice new mac. My iMac bought at the same time as CS3 is dead and I'm on a mini temporary mac with OS X 10.6.8 until I get a new iMac.
I dragged and removed illustrator of my disk backup that works OK. It says that I can't save when it starts, but I'm managing to work OK on until now.
The need to use Photoshop and I have tried to install it from the original disc and does not accept the serial number, I just get a big red x.
I tried to drag and drop the application again from my backup disk but it still does not accept the serial number.
Any help or advice greatly appreciated.
There is nothing to enter because your license system is not functional. Reinstall the software correctly using the installer of the full suite, not some installers obscure single app or what you mean by "backup."
Mylenium
Maybe you are looking for
-
How to recover the modules?
After the recent update of FireFox, I followed the suggestion to restore the default settings. This required little personalization makeover, but everything is going well until I responded to the guests on the synchronization. Sync was automatic. I w
-
The address bar of firefox has a drop-down menu that shows some of the previous websites visited. In versions of Firefox I have used in the past, these menu entries give the address of the web site, a text describing in more on the site and also a sm
-
Daemon tools lite is is not loading
Hey guys Im having a problem with Daemon tools lite. I get an error message. Bebugger of the core must be disabled... help... .Windows is set to start normally, and I don't seem to find any info. Thank you would appreciate your help
-
Estimate of the bandwidth for hosting and Web site traffic
Someone at - it a reliable tool to estimate how much hosting bandwidth you need for a particular client? I found this online, but don't really know if it's all good. http://www.calculatorweb.com/calculators/webtrafficcalc.shtml
-
How to add an additional miniature container to an existing widget?
I am trying to add an additional miniature container to a widget on a website, but I am struggling to see how to do this without adding a new widget. Can someone advise?