CS6 DW and PS CS6 using "file info" causes accident + gel

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  After registration and closing a document in InDesign, I can't open it. I've been working and save on Adobe CC. I can't get it back and when you use file > open, it does not appear. What can I do?

  Hello

  Please send your InDesign file to [email protected] and I'll take a look at the document.

  If the file is larger than 10 MB, you can zip (and password protect) the file download on Cloud creative (or) Dropbox account and send us the link to the document.

  Kind regards

  Latifa Talwar

• Who need way to CS6 download file for use with the product key that I let go computer breaks down only.

  Martine is a copy of what happened before you ask a question, in the case of any use:

  Do you want to now support the CS6 file that I can download so I can use the product with her key?

  Thank you

  Ronald Stein

  De : Adobe < deleted by the moderator >
  Sent: April 14, 2016 15:39
  To: Ronald Stein < deleted by the moderator >
  Topic: Transcript of your chat

  For additional help, contact us at the http://helpx.Adobe.com/contact.html

  General information
  Cat start time	April 14, 2016 10:18:46 CEST
  End of conversation	April 14, 2016 10:39:06 AM IS
  Duration (time real cat)	00:20:20
  Operator	Abdelmouneim

  Transcript of the chat

  info: Thank you for your patience.
  
  In the meantime, you can try our community forums where experts are available 24 hours on 24, 7 days a week
  
  
  info: now you are chatting with abdelmouneim.
  Please do not close the discussion window or browser tab because it will end our chat session.
  Abdelmouneim: Hello! Welcome to the Adobe Customer Service.
  Abdelmouneim: I'm reviewing your question. Please stay on the line and do not close the chat window or browser in order to ensure that our chat session is not interrupted.
  Abdelmouneim: as directed by your submission of cat, I understand that you want to have the serial number for cs4. Is this correct?
  Abdelmouneim: are we still connected?
  Ronald Stein: so I only now and do not cloud use yet, so asking this way for you to find my file to see if I had CS6.
  Abdelmouneim: Thank you for the information.
  Abdelmouneim: Please allow me 1-2 minute (s) to review the details of your account.
  Ronald Stein: do you need my e-mail address and possibly password?
  Abdelmouneim: No, thank you
  Abdelmouneim: I am able to see the serial number for Cs6 in your account, please sign in control.
  Ronald Stein: I do not understand what means 'please connect the control'?
  Abdelmouneim: no problem, I will guide you.
  Ronald Stein: Thank you
  Abdelmouneim: step 1-to view the list of your registered products and their serial numbers, go to the accounts of Adobe and sign in using your Adobe ID and password.
  Abdelmouneim: Are you connected?
  Ronald Stein: . I found impossible to do - that's why I'm talking to you. Please give the link I couldn't find,
  Abdelmouneim: , I'll send you the serial number.
  Abdelmouneim: Please let me 2-3 minutes.
  info: your chat transcript will be sent by < deleted by the moderator > at the end of your cat.
  Abdelmouneim: Please check your Inbox.
  Ronald Stein: which will take at least 10 minutes, as it has been like this for days now!
  Ronald Stein: I still keep this connection open as well after I received your email afterwards? He will give Details of the CS6 if I?
  Abdelmouneim: Okay, please check and let me know.
  Abdelmouneim: you can contact us again if you face any issue, I'll keep the case open.
  Ronald Stein: while I myself can this disconnect now?
  Abdelmouneim: , Yes.
  Abdelmouneim: is there anything else I can help you?
  Ronald Stein: Thanks for your help so far! À.
  Abdelmouneim: Please contact Adobe.  We are available 7 days a week, 24 hours a day. Bye!

  Hello

  You can find your series here key https://helpx.adobe.com/x-productkb/global/find-your-serial-number.html

  Find the link to download here: https://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  Let us know if this helps!

• Bridge CS6 Mac XMP file Info group bug: can not copy / paste metadata

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  Record of failure

  Widget ClusterPanelWidget Widget name ID kWidget1ID

  Widget CheckBoxWidget Widget name ID kWidget2ID

  Widget CheckBoxWidget Widget name ID kWidget3ID

  DropDownListWidget the name of the Widget ID KWidget4ID widget

  Widget StaticTextWidget Widget name ID kInvalidWidgetID

  Widget ButtonWidget Widget name ID kWidget5ID

  Widget MultilineTextEditBoxWidget Widget name ID kWidget6ID

  Widget StaticTextWidget Widget name ID kInvalidWidgetID

  Widget ButtonWidget Widget name ID kWidget7ID

  File Name Sample.fr

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  not like

  0,0,200,200,

  that was possible without the day BEFORE.

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