CTS1300 - 3 cameras, but we want to use only 1

We have a CTS1300 in a small room, we want only the Center camera to work, is there a way to disable the other two cameras? We have tried to unplug the cables from the cameras but which cause its malfunction, also we plugged only Center on the box pickups to try had the power of the camera.

Any ideas?

Not sure if this will work, but you could try factory reset of the device, leave the cables disconnected that you have now, remove the unit of CUCM, add again as a CTS-1000?

Also I don't remember exactly how a CTS-1300 is connected, but is there an ACU between the codec and the cameras + microphones? If so, try bypassing it and plug the camera + microphone directly into the codec when you perform the procedure described above.

Tags: Cisco Support

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