Customer e-mail does not correctly since 31.0 update

I use a webmail client to access my email account. When I create a new message or reply to an e-mail, it opens a new window for the message. The window is less than the maximum value, but it can normally be resized.

Since the update to 31.0 yesterday, this new window opens but immediately reduced to a size of unmanageble. If I resize or maximize it, it shrinks back again. I had planned to attach a screenshot of the problem, but it doesn't seem to be a way to do it.

I tried to reset Firefox, but that made no difference.

I don't have the problem on Internet Explorer (I hate use!)

Any resolution received with gratitude, because it's totally past.

The problem has been resolved. My hosting upgraded to Smartermail Enterprise 12.3 company and it everything works normally now.

Thanks for your help.

Tags: Firefox

Similar Questions

  • Firebug in Firefox does not correctly since last week.

    Addon Firebug is not not display icon and does not properly. Anyone has an idea about this. Thanks in advance.

    I have nothing. Today Firebug works fine.

    Thank you for all.

  • Remote Desktop does not work since MacOS Sierra update

    Unable to connect with Remote Desktop or cord that worked before update

    Greetings geoffshop,

    Thank you for using communities of Apple Support. It seems you want to use under macOS Sierra remote desktop, but it does not work.
    I recommend you read this article, it has the settings you want to check to make sure that it is able to work.

    macOS Sierra: allow remote desktop to access your computer

    Take care.

  • App Keynote iOS does not work since the last update

    App Keynote has been updated in May 10th but never completed installation. I tried to uninstall it but when I impulses the X button, nothing happens. I restarted my iPhone but Keynote does not open and I can uninstall either. The icon is now hidden


    I guess that you do not have a computer

    Launch iTunes and connect the iPhone to a computer.

    Click on delete > > Sync > > apply.

    Keynote address will be deleted from the iPhone.

    Back to iTunes on the computer and try again to install Keynote.

    Click on install > > Sync > > apply.

  • Direct e-mail does not work since the update of Windows

    I have a new computer with windows 7 and I am using windows live for my email. My windows updated yesterday and I have not been able to send or receive e-mail since.

    You will find support for Windows Live Mail in this forum:

    You will find support for Windows Live Hotmail in these forums:

    [Yes, the names are very confusing. [ WTF were thinking?]

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • "Send link...". "does not work since the latest updates

    Hello world!

    If my option "send link...". "in the upper part of the browser no longer works correctly. I have it attached to my gmail account and used for the service, but he did not like the end.

    Any troubleshooting info would be greatly appreciated, as appropriate.

    Thank you!

    Have you tried to delete the mimeTypes.rdf file in the Firefox profile folder, as I wrote above?

    • Help > troubleshooting information > profile directory: opens showing the file
  • Creative cloud does not start since the last update (

    Since the installation of the version CC would no more launches.

    When I click on the CC icon, I see that the wheel that turns for a few seconds then... nothing.

    If I try to check the lightroom updates: same behavior.

    My pc is running windows Version 10 1511.

    Am I the only one having this problem?


    Thanks for your reply.

    My problem is now solved. It seems that this was due to an incomplete installation of the updated version of the CC. After the update, I had two versions of the CC on my PC, none of them work.

    I don't know why the installation did not finish.

    In any case, I downloaded CC of the Adobe site, as if it were a first installation. This new facility has solved the problem.

    That being said it seems that the update process is very robust.

    Best regards


  • Google does not work since the last update of Firefox 13.

    Well since Google Update doesn't work for me, but it works in Chrome and Internet Explorer, get this funny page of coils as text. Here is a screenshot. the link text

    Seems like a good old re-boot sorted, spirit of always weird error.

  • Text tearing does not correctly after the system update. Any ideas?

    For the last two days the text on my PC (Windows Vista) has not been made properly. The problem seems to apply in all programs, including IE, Chrome and Word. The text is not unreadable, it seems just to have the missing pieces of some characters. Some policies are pretty clear, others (such as courier) are very bad. The problem seemed to start after an update of the system. Unfortunately, the system restore never worked on my computer, so this isn't an option. Any ideas on how to solve this problem would be welcome.

    Thank you.


    Hide the update until there is a good solution to this problem by SM.

    Edit: Please read the latest entries of Susan Bradley.

    There seems to be a fix, some good news and bad news - it is only available in the Download Center. The links are displayed in his thread.


  • SmartBand does not connect since the android update

    Has anyone else had problems connecting to their SmartBand since the update to android 5.0.2? My group is fully charged and I uninstalled then reinstalled smart connect, but I don't always have it connect. Help!

    Try the settings then applications then swipe all then find and open Smart connect then press stop Force then wipe data and clear the cache, and then restart and try to connect

  • Video showed on the options/info/media page in the previous version, but does not appear since the recent update. Why?

    I managed to download the video by going to the options/info/media in version 41 page, but the video no longer appears in the list. This is the case for pages where I could download the video only 2 weeks ago. I tried to update my addons, but that made no difference.
    I have seen that other people have noted this problem.

    If you read this thread, you know you have these options in Firefox 42:

    Once you start the video:

    • To save the video

      • right-click the video > video under
      • Right click the logo of the vine > setting > View Image Info > media tab
    • To copy the address of the video

      • the video right-click > copy the location of the video
      • Right click the logo of the vine > setting > View Image Info > media tab

    What Miss me?

  • Google Maps does not open since we have updated Firefox, the browser crashes. (Windows 7) Load in Solution Explorer.

    When we try to open Google Maps with Firefox, it blocks our browser. Please close and try again. Problem started after we updated our Firefox. Working with Windows 7.

    Please upgrade to the latest version of Firefox:

    And please:

  • Address bar does not work since the new update?

    With the recent update of firefox, I can go is faster to Web sites by typing in the address bar. I used to be able to type something simple like "face" and he could give me options to choose from such as:

    Now if I can't even click the drop down arrow for a list of my most visited sites. How to re-enable this more useful features?

    On the Tools menu, select Options to open the options window. "" Select the Privacy tab and make sure the setting at the bottom of this dialog box for the location bar "when you use the address bar, suggest" is set to "history and bookmarks.

    Another possible cause of the location bar no longer works is a problem with the file that contains the history and bookmarks. See for details on setting

  • My lensflare does not work since the cs6 update

    There was an update recently for photoshop cs6. now my lensflare filter blocking program

    You really need to update Photoshop. It is for the permanent license. 13.1.2 if part of the subscription of the CC.

    Adobe - Photoshop: for Windows  Run the updates in order, starting with


  • with firefox 43 yahoo and yahoo mail doesn't work does not correctly

    With the help of win 7 and firefox 43.0.1, I have 4 computers and now all have problems with yahoo and yahoo mail doesn't work does not correctly. Loading sites, but most of the features are missing and clicking on what whether changes to the lists of text. I have disabled flash / anti-spam etc., cleared cookies and cache and even firefox loaded down once again and have upgraded, no help. I'm forced to use IE now.

    I tried Yahoo support, they said try Firefox... In any case, it's Firefox and I found a solution using the 'Refresh Firefox' button. Whatever the problem was fixed on two of my computers so far. Got to update my setting again but it's 10 m, compared to the 10 hours I spent trying all that is nothing.

    Thanks for the help!

Maybe you are looking for