Cut all participants only

Hi there - left us Adobe Connect Pro Citrix GoToTraining about six weeks ago and with many teething problems. Acrobat Connect Pro helps participants an amazing experience, experience for presenters is not quite as smooth as Webex or Citrix, seems.

An example is the ability to cut all participants, but not cut the hosts and presenters. It works perfectly in GoToTraining - press simply Mute all and all participants go quiet. If I use the mute option on the pod in Acrobat Connect Pro, it cuts everybody including all hosts and presenters. The ability to cut all participants is only useful when the participants are join randomly at different times and not inhibition themselves - while we can mute all participants at our, its painful to continue by the participant list hunting for a participant who is not on mute.

I saw in another post something on the activation of a playback Mode in the Audio menu, but we do not seem to have this option in our Acrobat Connect Pro. Our Audio menu looks to...

Untitled-1.jpg

I can't find anything about this in the preferences area or the other. I feel like Miss me something obvious, because this should be a simple enough feature to control large audiences.

Can someone tell me please in the right direction?

Thank you very much

David

Here is the link for the playback mode with meets the a (http://help.adobe.com/en_US/connect/9.0/using/WS1f8fbc3f2a6aefb9-2b0fcc5112f01e0192f-8000. html)

I hope this helps!

for the feature request, you can send that to here: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

hope this info helps!

Tags: Adobe

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