Data messages blackBerry Smartphones RIM appearing on handheld

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• Deleted mailbox of blackBerry Smartphones that appear in the messages folder

  I have a Bold 9900. I deleted my boxes to the letters but its always appearing in the Messages folder. Its so annoying can someone please help :-(

  Still confused, because I do not see you. By "record", I assume you mean the separate E-mail icon that was created when you went ahead and created the email account this time again? When it works correctly, you have really no duplicates - instead, you have the same email showing in two different places... one 'mirror' of the other, in a sense.

  But in fact should not do, however, so I'll notify then what do you is of (please, this time, to do this and nothing more!):

  1. Remove all THE email accounts of this device
  2. Perform a battery pull reboot
  3. Drive again the steps of the post 4 above (this time, however, please tell me that "done you these steps"... Please confirm each step translates exactly as I indicated above)
  4. Delete your database of Messages (note that this will delete probably all messages, including SMS history... you have to be careful because you realize this)
     • KB10167 How to clear data from the BlackBerry Smartphone user
  5. Perform another batt-pull reboot
  6. Now return to your email on your device and see if now works normally

  Good luck and let us know!

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• "Backup of database error" message blackBerry Smartphones

  Hello

  I have the version "BOLD" 4.6.0.162 and Desktop Manager version 4.7 working with XP SP3.  In the past, I got my phone from backup.  Until several weeks ago, I am unable to back up my phone and received the message "backup of databases error."  It happens at different stages during the progress of the transfer.

  I followed the suggestions posted by françoys, http://supportforums.blackberry.com/rim/board/message?board.id=Bold&message.id=3676&query.id=57237#M3676, but still no go.

  My questions are:

  1 has any who found the solution yet?

  2. can I still perform the update (System, critical applications software, etc. via Desktop Manager) without losing files data base and music and picture my contact?

  3. is the advanced option in the backup and recovery solution?

  Thank you.

  Ok.  I solved the problem.

  I have 'forward' option of backup and moved the point by point.  There were a few elements indicated errors then I "cleaned" them.  Once all items have been moved, I did regularly back up again.  It worked fine now.

  Hope this might help other who is facing a similar problem.

• Untrapped exception message blackBerry Smartphones

  I seem to be getting the message appears with increasing frequency:

  "Eception exception: Application net.rim.bb.phone_app (275) does not; process is completed.

  As always with software failure messages, he says nothing, but the phone seized up during a short period. Any ideas or suggestions? I tried to search the FAQ and this forum - there are similar messages to other applications, but I couldn't nind anything on this point.

  Thank you.

  Hi and welcome to the forums!

  Your device OS needs to be recharged. You have a file that is corrupted in the operating system.

  Follow the excellent post of TANZIM, in the attached link for the procedure to follow.

  Thank you

  Bifocals

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=General_Functions&thread.ID=3209

• An other 'Wifi without data plan"blackBerry smartphones Question - Rogers Canada

  Hey guys, I'm new to this forum and blackberries in general... Please bear with me.

  I am a student. Currently, I have a voice plan base on a LG Xenon with Rogers in the Canada. It includes minutes and unlimited texting. Enough for me.

  I am looking to buy a Blackberry Curve 3 G/9300 off someone. I just want to throw my SIM in there so I can use my normal plan with the phone. My understanding is that I can phone Rogers and tell them to block all data, if I get no charge on my Bill. Fine. However, I also understand that the 9300 is a wi - fi phone.

  Let's say that I get the 9300, contact Rogers and tell them to block all data on my plan.
  Can I still use my browser in a Wi - Fi hotspot? How should I do? (I know that I read somewhere that you need to configure to be about to access and not talkspot... If someone could help me with this that would be great).

  Also, I read that, so that I am still able to use a wi - fi connection, I need to have data 'on' in the phone. If the data is 'on' in the phone, but I've blocked data with Rogers, can I still use a wi - fi connection? This would prevent the costs of data on my Bill?

  In addition, I understand that I will not be able to receive multimedia messages without a data plan. Once again, if I'm in a wi - fi hotspot... Can I receive these messages from photos?

  I'm sure it's a question very well known and well hated to you all and I'm really sorry to ask, but I just need some clarification. I don't want to be stuck with a big Bill with I ever intend on paying data charges. If someone could help me with this, I would really appreciate it.

  Thank you very much!

  Stefanie

  stefspeaks wrote:

  Hey guys, I'm new to this forum and blackberries in general... Please bear with me.

  I am a student. Currently, I have a voice plan base on a LG Xenon with Rogers in the Canada. It includes minutes and unlimited texting. Enough for me.

  I am looking to buy a Blackberry Curve 3 G/9300 off someone. I just want to throw my SIM in there so I can use my normal plan with the phone. My understanding is that I can phone Rogers and tell them to block all data, if I get no charge on my Bill. Fine. However, I also understand that the 9300 is a wi - fi phone.

  Let's say that I get the 9300, contact Rogers and tell them to block all data on my plan.
  Can I still use my browser in a Wi - Fi hotspot? How should I do? (I know that I read somewhere that you have to configure it to be on the verge of access and not talkspot... If someone could help me with this that would be great.) Simply choose hot browser OEPM.

  KB16463 - how to change the default browser on a BlackBerry smartphone

   

  Also, I read that, so that I am still able to use a wi - fi connection, I need to have data 'on' in the phone. If the data is 'on' in the phone, but I've blocked data with Rogers, can I still use a wi - fi connection? This would prevent the costs of data on my Bill? Rogers could see your phone and charge you for a plan anyway. AT & T to do this, if you add in a smart phone with out telling them.

  In addition, I understand that I will not be able to receive multimedia messages without a data plan. Once again, if I'm in a wi - fi hotspot... Can I receive these messages from photos? No only simple navigation cannot be made and Pandora can be used in mode Wi - Fi.

  I'm sure it's a question very well known and well hated to you all and I'm really sorry to ask, but I just need some clarification. I don't want to be stuck with a big Bill with I ever intend on paying data charges. If someone could help me with this, I would really appreciate it.

  Thank you very much!

  Stefanie

• Counter data of blackBerry Smartphones

  Can someone tell me if the Blackberry 8110 has a counter of data so I can see how many bytes have been sent or received?   I can't find one anywhere on the phone.   If there isn't one, is there more that I can control what is my use of the internet?

  Thank you

  There is no option to track usage of the BlackBerry smartphone data. Download application Mini Moni to your phone to track the use of the data.

• Alert BlackBerry smartphone Voicemail appears in messages - disable

  How can I disable this feature?  I hate it when it appears in my messages!

  Messaging voice notifications are sent by SMS to your operator. I do not think they can be disabled, but you can remove your SMS messages of the main messages folder and create a folder separate from SMS messages > Options > General Options > E-mail and SMS inboxes separate =.

• Personal e-mails of blackBerry Smartphones not appearing is not in messages

  Hi - I have my work put in place by email as my email address on my bberry. I just put my gmail via settings e-mail account. Now, all appear in my messages, my work emails AND my gmail emails. I want them to be separate, so when I click on the Messages, I get only my work emails, and when I click on the browser with an envelope icon, I have only my gmail emails.  Is it possible to have only my work emails show up in the messages and have my gmail appear in my e-mail gmail browser icon? Thank you very much!

  There is currently no way to separate them, you can have a personal folder on your device icon, but they will all go to your main messages screen.

• Eception error message blackBerry smartphones wait :(

  Hello...

  Im having loads of trouble with my 8900... I did a battery pull, but when I rebooted, I got the message eception waiting: net rim.device.api.system unsupported operation exception when I pressed ok, I couldn't see my sms, email, facebook or BBM surveys

  I did several battery grips but his does not work... one of the moments where my SMS reappeared, but nothing else...

  Help, please! I would really appreciate that I have to upgrade my software?

  Try this first:

  On your BlackBerry device, go to:

  1. options > advanced > host Routing Table > Menu > register.

  2 send your service from your carrier's BIS site books:
  Of your handheld: http://www.blackberry.com/btsc/KB15402

  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

  Your desktop PC: http://www.blackberry.com/btsc/KB02830
  North American carriers - scroll down to select your carrier
  Carriers worldwide - find your operator from the list

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

• The day's events all blackBerry Smartphones will appear one day before in calendar

  Each of the events of daily created/modified in MS Outlook appears one day before in BB calendar.

  Phone model STV100-3, Adnroid is 6.0.1 patch level Android June 1, 2016. Messaging hosted in Office 365.

  Whenever such event created/modified on Blackberry itself, it is synchronized correctly in Outlook.

  Zones marked in Blackberry settings, settings of the calendar, PC settings, Office 365, they all have corresponding (EDT GMT-4).

  Installed all the updates available in the past week, and it did not help.

  Is this a bug in the calendar Blackberry application?

  According to the Blackberry support, the question is about the end of Microsoft (Office 365?) then we open the ticket with Microsoft.

• Features for 2 blackBerry Smartphones have appeared under the screen

  I had the phone for about 2 weeks and now 2 thin lines of about half a centimeter and centimeter quarter appeared side by side on my screen. They are not surface scratches, and I have not dropped the phone at any time. The eBay seller is unwilling to learn, and I have no paper guarantee provided with the phone. Just contact Blackberry UK?

  Hello

  To answer your question... is not likely. RIM services no guarantee (or anything else, for that matter) directly. On the contrary, authorized dealers are 100% responsible for all support of the guarantee. If your eBay seller was not an authorized dealer, then it is most likely that you have actually no guarantee. However, some research by you on this page may be useful:

  • http://us.BlackBerry.com/legal/handheld_warranty.jsp

  Good luck!

• Icons of messages blackBerry Smartphones does not work

  Hello

  Some of the icons on my blackberry no longer work, blackberry everything freezes and I get an error message after a few minutes. One of these icons is be the e-mail icon, and the other is trip blackberry icon. I have fairly urgent need know when my flight is going exactly, can you help me? I already took the battery several times, but after he re-boots, it's always the same.

  Thank you very much

  P

  Hello

  What was going on just before that this behavior started? A new application? An update? Something else? Think carefully, because the smallest thing could be causal... and cancel whatever it was to see if that clears the problem.

  Otherwise, it is likely that something has corrupted your OS BB, and a clean reload is necessary.

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for each model. Please use those as a reference as you go along.

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Do not produce messages blackBerry Smartphones BBM

  From about 12:30 last night my BBM messages stopped to deliver, it was more than 24 hours. Figure it would work perhaps himself, but there not yet and scans of Twitter and forums don't seem to be indicating any type of problem.

  It was working properly until then, conversations were going back, then he just started giving checkmarks only but not d I am able to receive BBM surveys in real time. See the other side of D, but even if I read them he won't R.

  I use a Bold 9900 running v7.1.0.794 and BlackBerry Messenger is v7.0.0.108 of the beta area. Everything else on the BlackBerry does not work normally. Emails come and go, text works as is the voice. Facebook, Foursquare and Twitter are also just as functional. It's JUST the delivery of BBM messages.

  Recipients are on different media and the same carrier like me, Bell Mobility in the Canada, and it's the same result for everyone. Tried to reinstall BlackBerry Messenger, send Service directories, etc. Seems maybe something on the end of the RIM as it's going to checkmark.

  Hello and welcome to the community!

  As you use the BBM beta product, your help in this matter is only available in the BetaZone. This site is for the only elements of production, not beta.

  Good luck!

• Help blackBerry Smartphones RIM required expert

  Can someone explain why this is happening. In brief on my Storm, I can't get full blackberry service so that in a call on the network, but everything seems to work ok while the phone is in mode only GPRS

  Here are some from my Blackberry to al72al network diagnostics

  The first is when the phone is on Auto to select network and set to 2g & 3g network settings
  
  Departure time: December 13, 2008 22:28
  End timestamp: December 13, 2008 22:28
  PIN: 20cb *.
  MSISDN: 07500 *.
  Type of device: BlackBerry 9500
  Application version: v4.7.0.78
  Platform Version: 4.0.0.98
  Service books: WAP, WAPPushConfig, WPTCP, here, PDAP, YHO, BBIMConfig, here, BBIMConf
  IG, OTASL, LbsConfig, VIRGINIA, VIRGINIA, BBIMConfig, BISClientConfig, here, BrowserConf
  IG, here, APPCTR, here, here, here, here, B
  rowserConfig, here, here, here, here, PDAP, took PLACE
  ONING, CMIME, CMIME, CICAL CICAL
  Free file space: 40350592 bytes
  Activation of radio data: Yes
  Signal level:-77 dBm
  Radio access: UMTS
  Network: vodafone UK
  IP address: 10.76.168.56
  Ping ICMP echo: Yes
  BlackBerry registration: No.
  Connected to BlackBerry: incomplete
  BlackBerry® PIN E-mail: incomplete
  Server name: GBISXEUC00S05
  E-mail address: [email="***@gmail.com"]***@gmail.com[/email]
  Connection to [email="***@gmail.com"]***@gmail.com[/email]: incomplete
  Server name: GBISXEUC00S11
  E-mail address: [email="***@mobileemail.vodafone.net"]***@mobileemail.vodafone.net[/email]
  Connection to***[email="to***@mobileemail.vodafone.net"]@mobileemail.vodafone.net[/email]: incomplete

  The second below uses Auto network select but selected 2G only
  
  Departure time: December 13, 2008 22:29
  End timestamp: December 13, 2008 22:31
  PIN: 20cb *.
  MSISDN: 07500 *.
  Type of device: BlackBerry 9500
  Application version: v4.7.0.78
  Platform Version: 4.0.0.98
  Service books: WAP, WAPPushConfig, WPTCP, here, PDAP, YHO, BBIMConfig, here, BBIMConf
  IG, OTASL, LbsConfig, VIRGINIA, VIRGINIA, BBIMConfig, BISClientConfig, here, BrowserConf
  IG, here, APPCTR, here, here, here, here, B
  rowserConfig, here, here, here, here, PDAP, took PLACE
  ONING, CMIME, CMIME, CICAL CICAL
  Free file space: 41898488 bytes
  Activation of radio data: Yes
  Signal level:-76 dBm
  Radio access: GPRS
  Network: vodafone UK
  IP address: 10.202.10.69
  Ping ICMP echo: Yes
  Record blackBerry: Yes
  Connected to BlackBerry: Yes
  BlackBerry® PIN E-mail: Yes
  Server name: GBISXEUC00S05
  Email address: * [email="***@gmail.com"]@gmail.com[/email]
  Connection to * [email="***@gmail.com"]@gmail.com[/email]: No.
  Server name: GBISXEUC00S11
  Email address: * [email="***@mobileemail.vodafone.net"]@mobileemail.vodafone.net[/email]
  Connection to [email="***@mobileemail.vodafone.net"]***@mobileemail.vodafone.net[/email]: No.

  The third cellar is with the automatic selection network and mode 2g & 3g. The difference here is that I'm composition 191 at the same time.
  
  Departure time: December 13, 2008 22:41
  End timestamp: December 13, 2008 22:42
  PIN: 20cb *.
  MSISDN: 07500 *.
  Type of device: BlackBerry 9500
  Application version: v4.7.0.78
  Platform Version: 4.0.0.98
  Service books: WAP, WAPPushConfig, WPTCP, here, PDAP, YHO, BBIMConfig, here, BBIMConf
  IG, OTASL, LbsConfig, VIRGINIA, VIRGINIA, BBIMConfig, BISClientConfig, here, BrowserConf
  IG, here, APPCTR, here, here, here, here, B
  rowserConfig, here, here, here, here, PDAP, took PLACE
  ONING, CMIME, CMIME, CICAL CICAL
  Free file space: 41290444 bytes
  Activation of radio data: Yes
  Signal level:-77 dBm
  Radio access: UMTS
  Network: vodafone UK
  IP address: 10.231.122.153
  Ping ICMP echo: Yes
  Record blackBerry: Yes
  Connected to BlackBerry: Yes
  BlackBerry® PIN E-mail: Yes
  Server name: GBISXEUC00S05
  E-mail address: [email="***@gmail.com"]***@gmail.com[/email]
  Connection to [email="***@gmail.com"]***@gmail.com[/email]: Yes
  Server name: GBISXEUC00S11
  E-mail address: [email="***@mobileemail.vodafone.net"]***@mobileemail.vodafone.net[/email]
  Connection to [email="***@mobileemail.vodafone.net"]***@mobileemail.vodafone.net[/email]: Yes

  The third is a bit weird, but excludes a bar of 3G on my account asit connects during the call. Actually the phone to work properly, for example all the emails are linked etc. when the phone log.

  Someone at - it ideas. Any guy RIM support on?