Day 13! Still no closer to get my subscription validated - would be desperate to be Adobe user
So, here I am 13 days after deciding to purchase a monthly subscription to Adobe Creative Cloud and nowhere. Not through lack of trying, I might add. In my view, that it comes to attempt number 35. I had 3 cats with Adobe and a ticket, which is still being investigated. I also contacted PayPal, as suggested by Adobe, whether the transaction number is with this company. No, I was informed is with Adobe.
Meanwhile, my level of frustration is more. If as I feel, I could have used my AMEX card to subscribe, the operation would have been done and over with first try. I'm unfortunately not had the ease of use of my card on the site I'm subscribing, who covers Europe. Turn my fingers, awaiting resolution sends me slowly to the top of the wall. I'm naming her misquote often attributed to the late Queen Victoria 'not amused'. While writing this I'm still sitting here, watching this cloud go round and round and round and rou..., without the satisfaction of a Mulberry Bush with a decent supply of berries on it at least satisfy my need for food. At least I don't need Adobe to solve this issue.
If someone in the Forum, have any ideas on how I could escalate a resolution, I would love to bits, as I began to wonder if Adobe are interested in receiving my 59.99 EURO per month, or whether it is worth persevering me tent to subscribe. I'm starting to feel completely disappointed by my experience of Adobe, after the enchantment I felt during my use of the software of the trial which I intended to use once I've had a subscription.
Day 32 - I answered a last email and had a final conversation with adobe. I am now remove adobe in my life.
Tags: Adobe
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