Deleting call logs: the waiting is the solution

There are several positions dealing with the removal of the call logs. A problem on older versions of devices/OS, is that the deleted call log on the unit during a restart. This is consistent with the behavior of the Simulator.

I found a working solution after a colleague fell on the problem again today.
It seems that the question is based on a timing problem in the operating system, when the callLogAdded (of the PhoneLogListener) is called the phonelog is not yet written to storage. If you delete the log now another process still works on it and it stays on the phone.

I solved this problem by running the removal in a new thread and issueing a sleep (2000) before deleting the call log. The 2000 is chosen at random, I don't want to use too much time on it and deleting is not time critical.

I just wanted to post an update to this issue, MSohm wrote that it was reported, but I have found no information about it being fixed.

just a post to mark the thread as solved

Tags: BlackBerry Developers

Similar Questions

  • How to disable the restrictions for deleting call logs

    Y at - he on an option to put the restriction to delete call log history journal calls or stops history in I cloud.

    Not that I know unfortunately.

  • BlackBerry smartphones Delete call logs

    Recently, I switched to a Blackberry Curve 8330.  I want to be able to erase my call log but seem to have make a call at a time.  How can I clear the whole journal at once?

    Welcme to Frums

    Removal of logs of calls from your BlackBerry device

    To remove phone call logs

    1. On the BlackBerry, open your messages.
    2. With the list of messages, open, hold down the Alt key and press P to display all phone call logs.
    3. Turn the wheel and stop the date before which you delete call records.
    4. With the date highlighted, click on the wheel.
    5. In the menu, select delete prior and click on the wheel. In the confirmation dialog box, select Remove. All logs of phone call before the selected date are deleted.

    I got this information from this link:

     

    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB03952&sliceId=2&docTy...

  • Numbers of Smartphones cannot delete call log blackBerry 8300

    Is no longer, I can highlight and delete all the numbers in the call log.  I am able to select all the numbers, but nothing happens when I hit "delete."

    The track ball is now complete frozen in call log application only.

    I have already had no problem with this feature.

    Suggestions?

    Try to reset the unit, with the phone turns on, remove the battery for 30 seconds and reinstall again.

  • I want double notifications for phones smart blackBerry call off the coast, I can do this?

    Hello

    This is a great forum, on my homepage, I file and call log file messages on my sprint curve.  Well, if I miss a call or anything, he put a note in the call log and messages, and show the little red star.  I can do the messages strictly for email folder and sms only?  And the call log to do exactly what he does?

    In addition, where are some good places to get apps?

    Thanks

    Jerome

    Press the green phone dialing > Menu > Options > Call Logging > the value NONE.

    Apps... It's all over. Google is your friend.

    And here's one:

    http://www.BlackBerryFAQ.com/index.php/3rd_Party_Application_List

  • BlackBerry Call Log history Limitations classic

    I feel really bad about the limitation made through OS10.3 and always call log history waiting for update to fix the problem. I wonder if a know an appl of third party (or BBWorld) that can save the history of the journal for a long time.

    IM facing trouble with the new software

    Thank you

    East_11 wrote:

    I feel really bad about the limitation made through OS10.3 and always call log history waiting for update to fix the problem. I wonder if a know an appl of third party (or BBWorld) that can save the history of the journal for a long time.

    IM facing trouble with the new software

    Thank you

    Hi @East_11

    I am fairly confident some applications don't exist that offer this feature, but someone else may be aware of that I'm famialr with. In the event that you can't find an app that help please be assured that we are looking to increase this limit in the subsequent updates to BlackBerry 10. Thank you!

  • Removal of blackBerry Smartphones call log

    Is there a way to delete call log at the same time? I can only delete one call at a time... Very annoying thanks

    Thank you very much for your help!

  • Deleted the reminder calls, call log blackBerry smartphones?

    Hi - I've removed a few calls and the story of a Curve 8310, but now really need a couple of these numbers! Is there a way to remember, or a call log where calls may show? Thank you!

    If you deleted them, then they are gone.  You can try to go to Messages > view folders > phone call logs.

  • The phones call log blackBerry smart when they are blocked

    Hello

    I used to be able to view my call log by pressing the button green call and 'Call up', even when the Blackberry was locked. This allowed me to make calls to numbers passed without entering my password each time. Now without apparent reason, the call log does not show until I have unlock the phone with my password. I have not changed anything in the Options, so I am at a loss.

    Someone at - it solutions?

    THX

    A

    Your BES Admin or the BES version, that your device is connected has changed something in the it security policy.

  • The missed calls from deleted blackBerry Smartphones the next day

    Hello

    With my Blackberry Curve if I miss a call he's going in the call log; However, the next day, all the missed calls from the previous day are deleted.  I checked and it is not a memory problem.  Is it possible to record missed calls, so that they are not automatically removed?

    Thank you!

    No, your call log will always show the last 20 calls.

    The shortcut would be to open the list of Messages, press ALT + P.

  • BlackBerry Smartphones Call Log problem - lists only the missed calls

    I have the curve 8900 with t-mobile and I'm having the same exact problem that this user has:

    http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8900&message.ID=3200

    My call log lists only the missed calls (dialed or received calls). He did this for a few weeks now. I received the error message 'exception: java.lang.NullPointerException eception' a few times as well.

    I checked all available software updates and I use the most recent software.

    Please help me if you can.

    Thank you

    Mike

    I fixed it!  It took about an hour on the phone with t-mobile, but we thought about it.   For me, the problem was probably a few information corrupted in my call history.  I need to delete all the call history, and then it was fine.  To do this, you need to install the blackberry desktop manager on your computer if you have not already (be it from the cd that came with the phone or the Web site).  Open Fund Manager and connect the blackberry to the computer.  Select the backup and restore option.  Then, select the advanced option.  On the right side of the screen, there will be a list of all the features of the phone.  Scroll to phone call logs.  It lists the number of records in the phone.  All I had to do was remove all records from phone call and it was corrected.  Now my lists of newspaper calls dialed, received and missed and I no longer get the error message.  I hope it helps you too!

  • The phones call log smart blackBerry is no longer view all calls

    With the help of Pearl and the call log is no longer appear I made, received or missed calls.  The settings in the options Menu are on the list of missed calls all, but none made their appearance for two days.  Any thoughts or fixed or is this a known issue with no resolution?

    You are facing constraints of memory in your device. Because of which MMS is received in your device, but for a short memory that they have been deleted, you can still see the.

    Perform the following steps-

    1. Give a soft reset by removing the battery for 30 sec.
    2. Check the amount of memory is free in your device to Options -> status -> free memory. To view all aspects of database go to Option -> status -> click on the Menu button and then select the database size
    3. Remove the less frequently used application. To remove go to Options -> Advanced Options -> Applications -> highlight the application you want to delete-> click Menu , and then select Remove
    4. If you stored your image in the memory of the device to move them to your card.
  • The phones call log smart blackBerry does not / nullpointer exception

    I just noticed that the call log is followed not calls received or placed. It saves only the missed calls. I was also making the mistake:

    Uncaught:exception.Java.lang.nullpointer exception apparently since this issue started. Any thoughts on how to solve this problem? Thank you.

    I suggest (IF you want) to scroll to the top of the newspaper to call messages > Menu > view folders > call log > Menu > delete everything prior. This should remove the call log.

    You can also open the Desktop Manager > Backup/Restore > advanced and on the right pane will be your BB device databases. Find the call log and press CLEAR.

    Then, while power is on, remove the battery and restart the device.

    See if the problem persists.

  • The phones call log smart blackBerry on each icon

    On my "BOLD", icons from time to another stop functioning and only will pull up the call log.  Send icons, browser icons, application icons, etc., does not work and will instead pull up the call log.  Menus will stop working as well; the menu key works and it opens a menu, but I can't choose any menu item. the button disconnect on the phone also stops working.

    Restart the device by pulling on the battery is * not * curing the problem (I leave the battery for a minute or more).  Subsequently and oddly enough, the self-healing of the device, which means that the icons of started working again and I can get my email, calendar, browser and so on for work again.  All this makes me think that the device enters some State, remains in this state between reboots, and then something, somewhere forcing the latter out of it - but what? - and the return to normal.  The last time it happened that it happened right after that I got a phone call, but I can't tell if it's diagnosis because it doesn't happen every time after a phone call.

    Any ideas?  ATT wants to do a warranty Exchange, but I would like to avoid that if there is a simple solution.

    Last update: I took it in, and (very smart) thought that the problem was probably linked to the trackball.  Pressing the trackball made the device behaves as if the send key was pressed instead, a hardware error.  Swap warranty - my fourth in a month.

  • BlackBerry smartphones can not see the name up in the recent calls log

    Hello

    I had my "BOLD" for a few weeks now and have recently noticed that when I hit the green button to see my recent calls or search for a name in the contacts list, the top line, i.e. the name is hidden. I tried to scroll upward, but it seems that it is already at the top.

    Does anyone have a solution for this because it is very annoying not being able to see the name of the person I want to call.

    Thank you

    Try typing the key T quickly, this should take the call log to the top of the list.

    Otherwise, if you still don't see it clearly, try a simple reboot of the device > phone smart BlackBerry turned on, remove the battery for a minute and then reinsert the battery to restart.

Maybe you are looking for